Terrible Customer Service!! My daughter went there to buy some running shoes based on my recommendation. The sales person did a scan of her feet and everything, and sold her the "perfect pair of shoes" for her. She started running and quickly had issues with her feet hurting. I told her to go back with her shoes. She went back today (27 May 26) and explained her issues. The salesman today told her about the sales person that sold her the previous pair of shoes "it was probably some new person who didn't know what they were talking about" and that they sold her a narrow toe boxed shoe when she needed a wider toe box show. He gladly sold her a new pair of shoes that should work for her. After their mistake and her buying the shoes they recommended, they didn't take them back, offer her a discount or anything. Just sold her a new pair of shoes. I know I will pay more for shoes at Fleet Feet. I'm ok with that, but I expect professional sales people who know what they are talking about and will make accurate recommendations. I'm very disappointed as this definitely isn't the way a company should do business. read more

Had a great experience, was from out of town and they took great care of me! Some of the best running shoes I've ever purchased!

John/Johnny greeted us upon entry. My brother told him what type of shoe he was looking for, including a few specifics. John performed the digital shoe fitting, and he brought out multiple options for my brother to try. Together, they chose the shoe that was most suitable. Great customer service and very knowledgeable associate. read more

I love shoes... What girl doesn't right?!?! Well as I age gracefully ;-) I have learned to take better care of my feet. I walked in Fleet Feet with a certain shoe in mind based on "it's cuteness and style." but was quickly educated that my foot and foot pain could be as a result of poor fitting shoes. Using the 3D foot scan and Pressure Plate Reading I learned that I have been wearing the wrong size shoe. I was shocked and slightly embarrassed. A copy of this analyst was sent to my email for review as needed. Based of my results I tried on three different brands and ended up purchasing Hoka Mach 4 with insoles for extra arch support and Plantar Fasciitis compression socks. My feet never felt so good that I left wearing the shoes out of the store. The professional trained outfitters and staff were knowledgeable, friendly, and made me extremely comfortable. I was in and out in under an hour. I did not spend hours trying on the whole store in search for the perfect workout shoes. What a great experience! Highly recommend. Your feet will thank you! read more

Fleet Feet Clarksville - Foot analysis results recommended Hoka Mach 4. So comfortable. - Shoe Stores Near Me - Clarksville, Tennessee

So I went here a few months ago and totally forgot to make a review! I work 12 hour shifts and I am always on my feet. I bought some cheap tennis shoes on Amazon and they made my feet hurt and back hurt so bad. I went and got my feet evaluated here and they recommended Hokas (I've heard great things about them) and they have made the BIGGEST difference in my feet and back. I have NO more pain!! I will be back to buy some more when the time comes and my shoes are worn down. Definitely recommend! read more

My daughter has unique feet that require a lot of time to find the correct shoes . John was very patient and helped us find the right pair. I was very pleased and impressed. read more

This was an incredible experience. What I knew of shoe shopping was going to a shoe store and trying on different shoes until one felt good enough. This changed the game and literally took less than half an hour to scan my foot and try on the best fits. Shannon was incredibly knowledgeable and helpful. I walked away with a new pair of shoes that I never would have found in a shoe store. If they server champagne, it'd feel like a spa read more

The people are nice and explain what your scans mean and what shoes you should be looking for. The staff is friendly and explain everything...probably the best shoe buying experience I've had. read more

This shop is staffed by experienced runners with products that are high quality with reasonable prices. Don't be intimidated because "I'm not a runner." You'll be greeted and helped by someone that will ask you what you're shopping for, how it will be used and make several recommendations. Runner, Walker, track, trail, sidewalks, whatever. Many people say they've tried running and "hated it." Usually it's because they didn't have the right shoes, blister resistant socks, moisture wicking shorts, or tops! Fleet Feet Clarksville will take care of you! But there's so much more, nutrition, hydration, safety accessories, GPS devices and injury prevention and recovery information. Store has an awesome foot scanning device and stride analysis available to recommend shoes and/or inserts! read more

Went in here expecting to get a pair of running shoes. What I got was a lot more. They scanned my feet and sat me down and pretty much did all the work for me and showed me some options based off how my feet were shaped and any other patterns that they saw. They made recommendations for insoles and accessories to help aid me in comfort while I ran. The staff was so nice and helpful and the vibe I got was they just wanted to see the customer succeed. Been in a couple of running stores before where the staff just seemed condescending, these guys were great. I would recommend this to anyone who is looking to up their running game or just to get a new pair of shoes in general. Will be back 100%. read more

Outstanding assistance in assuring you get the right shoe. They even do gait and foot analysis. They put me in the best shoes I've had for years and I got some great socks, too! read more

The employees here are so nice! I walked in to get my first pair of true running shoes (I'd been running in cheap casual shoes until now!), and they were so thorough and helpful! They walked me through how my feet were measured and shaped and fit me to the perfect shoe and insoles! I'm very happy with the service and my new shoes:) I won't go anywhere else for shoes after this! read more

Your sale associate was extremely helpful and patient with me. I didn't feel bad about the amount of miles I ran or not knowing enough about footwear. She gave me plenty of time to try everything out. I found a fantastic pair of shoes with her and had the best run ever in them this morning. I've already told several friends to get their stride and fitting checked out. Great people, great store. Additionally, I thought I would buy future replacements of my new favorite shoe for a cheaper price on anazon, but when I checked, they were listed at the same price as in the store. Can't beat that. read more

Excellent staff and products. I would never think of going anywhere else for my running gear. The owners are knowledgeable and friendly and are genuinely interested in helping you find the best fit for you whether it's training for a 5k or ultra. Thanks Runner's Hub! read more