Terrible Customer Service!! My daughter went there to buy some running shoes based on my…read morerecommendation. The sales person did a scan of her feet and everything, and sold her the "perfect pair of shoes" for her. She started running and quickly had issues with her feet hurting. I told her to go back with her shoes. She went back today (27 May 26) and explained her issues. The salesman today told her about the sales person that sold her the previous pair of shoes "it was probably some new person who didn't know what they were talking about" and that they sold her a narrow toe boxed shoe when she needed a wider toe box show. He gladly sold her a new pair of shoes that should work for her. After their mistake and her buying the shoes they recommended, they didn't take them back, offer her a discount or anything. Just sold her a new pair of shoes. I know I will pay more for shoes at Fleet Feet. I'm ok with that, but I expect professional sales people who know what they are talking about and will make accurate recommendations. I'm very disappointed as this definitely isn't the way a company should do business.

Had a great experience, was from out of town and they took great care of me! Some of the best…read morerunning shoes I've ever purchased!

This used to be my go-to place for shoes but after my last visit, I'm done with Shoe Carnival. The…read moreemployees were rude and unhelpful. I had two pairs of shoes I was going to purchase but after the treatment I received, I refused to spend my money there. Never again!

The best experience ever!!! Back to school shopping was done during the no tax weekend. I expected…read moretotal chaos. Staff members were amazing. I'm shocked at how well organized the store was!!! Management deserves 10 stars!!! The cashier was so friendly and helpful. I spent almost $500 on shoes for my kids and we will be back. Thank you to fall the staff members who waited on us!!!

I worked here from the end of July in 2025 till I'd say end of May or beginning of June 2026 my…read moreoverall thought process is poor management poor communication, nice coworkers, and I wanted to work there and another job so I could build a savings and be responsible with it being a first job and I get home one day after working my other job I got sent a separation form that I did not sign nor did I know about and they quoted that I quit, as far as I say overall sketchy as Frick do not recommend at all

I aint coming in here again. I tried to buy some Tims and they couldn't find the other one. Third…read moretime this has happened to me here. Nobody trys to help you and then you cant buy something when you find it.

Located right next to Culver's, they everything related to sports, outdoor recreation, hunting,…read morefishing and camping stuff! Love coming here

Been here a few times. Bought a sit-in basic kayak and have been very happy with it. Bought a…read moreMalone J hook to transport the kayak on top of my SUV..... it was obviously re-packages and previously returned by someone. Well it was missing the straps to tie it down. Today I returned it with no issues and then bought two life jackets and a whistle. The return was very easy. A customer service rep showed me where the whistles were and was friendly. I recommend this place of looking for sporting goods or outdoor items.

Horrible service, rude team lead, employees standing around on their phones, and mouthy at that…read more Learn some customer service skills because walmart has better employees than you. Dont even get me started on the lack of intelligence in conversation.

This company is terrible, I highly recommend going anywhere else. I bought shoes that did not fit…read moreand when I returned them after they hurt my feet while working I was callously refused by an associate an exchange or refund. I sent an e-mail about my dissatisfaction, but it was to the wrong store at the mall I had visited. This wasted a month of time after trying to reach their district manager on the phone for weeks. I had left the shoes that did not fit at the rack room (what am I going to do with shoes that do not fit me). I got in touch with the store(rack room) in e-mail but they could not confirm my purchase because their system could not find my order receipt. I provided a bank statement to prove I bought these shoes with my debit card, but this was not enough to prove I bought shoes. One month after I bought these shoes I was told on a phone call to go back to the store and "see if anyone maybe remembers me" so I can get the shoes and take pictures of them to show their condition. This is a huge hassle and a waste of my time because odds are a retail employee one month later will not remember my face, enjoy my $76.64 donation because I was done after this. I will go elsewhere and I recommend you do as well.

Many items were placed on clearance. Displays were organized. Staff was super friendly, helpful,…read moreand excellent. The best shopping experiences I had in a ladies clothing store. I bought some brown suede over the knee boots for $25 and embroidered mules at $12 - very low prices. I love that their was no crowds and it was a very comfortable shopping experience.

Such helpful staff, and great selection of clothes, for women who aren't a size two (hence the star…read morehit)! If you need something for an interview, or something trendy but don't have time or energy to walk a mall, this is a great option. Again, the most helpful sales associates, convenient operating hours, and an awesome variety for size 4/6 and up!

Great store, Great people, Great Owners! I absolutely adore this place! Western, Work, Clothes and…read moreso much more! Check it out. It's worth it.

From the owner: Products: Steel Toed, Safety, Western and Comfort Shoes,…read moreCowboy, Baseballs and Military Hats, Hat Shaping and Cleaning, Montana Silver. Brands: Ariat, Timberland Pro, Laredo, Twisted X, Justin, SAS, Caroline, Double H, Carhartt, Rocky, Winebrenners, Wolverine, Keen, Prohet, Doc Martens, Dan Posts, Carol, Stets and Hats, Caterpillar, Reebok, Rockport, New Balance, 511, Sketchers, Harley Davidson, Bates. Business Description: Hayes Shoes, in Oak Grove, TN, is the area's premier shoe store serving Oak Grove and surrounding areas. We carry safety and comfort shoes, steel toed shoes, western shoes, durable work shoes and much more. For your next pair of shoes, visit Hayes Shoes in Oak Grove.

I hardly went to this Kohl's yet I was always satisfied to go to this Kohls. I mostly went here to…read moresee Sephora and to pick up my annual supplies of every day skincare products.

COVID-19 Shopping Experience…read more I only have two words...Amazon Return. I have utilized this service 3 times since out of quarentine and absolutely love it. The store has signage directing you to the contactless Amazon Return counter. No need for a return label, box, or tape. They box it up and send it back for you, so convenient. Staff scans the return barcode sent by email with no questions asked. I received a 25% off coupon to use in store. Winning. Eventhough I never plan on shopping I have used the coupon everytime. I must say I have a love/hate relationship with Kohl's in general but this location is one of my favorites. Staff are always friendly and helpful even while wearing masks, offers assistance as needed, encourage customers to social distance, and the store and female restroom are clean.

So 7 months ago I stated unless serious changes were made I didn't expect them to last much longer…read more In the last 3-4 months I have seen the differences that were so needed. Whether it's due to changes to management/staff or ownership it's almost back to being a fun place to shop again. They update often now on both IG and FB sites, they will hold items for 24 hours now (thank you again for my LV Speedy bag!!!I love it) and it's a cleaner and more organized place to shop than it's been for the last couple years. Impressed. My bank account may not thank you for the positive changes but my fashion game does. Thanks CM!!!

I visited the store yesterday between 3-4 pm. I noticed a car right in front of the door and the…read moreCary was running but had a little bOy inside that had opened the back window and was throwing out stuff from inside . when I entered the store there was a lady with black hair and I said listen there is a car running and there is a little boy throwing stuff out. she said Oh really and i stood there bY the counter to see what she would do and nothing was done! I asked for a purse I looked at it and she did not make any efforts!!! she is an employee that should of said out loud is there a person that drives a silver car and just looked ! I'm front of door!!! as I went around the store nothing was said