Went in this particular store with my nephew to return a new (in the box) alternator that I had…read morepurchased (awhile back) but had since gotten rid of the vehicle it went to. I was helped by Jared. He was very helpful in making sure i was able to get my refund even though I didn't have a physical receipt in hand. Many Thanks, Jared This store has some awesome employees! Thank you!

Old man at the desk is an absolutely insufferable human being. Blatantly rude to several customers…read morein front of me, passive aggressive toward any question presented, incredibly arrogant. There are plenty of other competent auto parts stores in the area, if I had an opportunity to speak to their GM they'd get an ear full.

I'm new to the area and came in with my son twice and once by myself. All the employees are nice…read moreand helpful. The store is clean and organized. First time we came in was to test my alternator and battery for my Toyota FJ Cruiser that I bought a few months ago in Las Vegas and moved here to retire. My battery terminals were not good , so I bought some replacements. After installing I came back in to have them tested and also picked up new Sylvania Silverstar Ultra headlight bulbs. Funny thing is on the package there is a picture of a deer in the headlights and the night after I installed them we were coming from Crest grocery store and a deer jumped out in front of me and I had to slam on the brakes and missed him by about 2 feet maybe. The day we were installing the battery terminals , my son dropped one of the nuts and it went under the battery tray. We went to AutoZone to get a replacement nut and also one of the telescoping magnetic pickup tools for the next time something like this happens. One of the employees opened one of the packages and just gave us the missing nut with no charge. Everyone here in Mustang reminds me of the nice and polite people I grew up with in small town South Carolina. It feels like home.

Man these guys are the best! Ibwas in early one morning, and the commerical parts sales person…read morehelped me. He was unbelievable and I cannot say enough good things. I'd had an issue with my battery and the one I brought in to be tested was lost. Never a good thing, but he went above and beyond to make me happy with my service and he created a loyal shopper. I don't live that close, but I'll go the extra distance to have the pleasure of the service I was provided at this location off Mustang Road.

Fantasia at the front counter - give that girl a raise. Always friendly when I come in and willing…read moreto help. She is the best!

Fairly small loves but still very nice and convenient, they have showers as well as clean…read morerestrooms, the employees are very nice and laid back.

Sorry as customer service.... I've been in and out of the…read morestore for years now. And it seems like it's always the same. Extremely extremely slow slow, to even recognize a new customer has walked in the door. They visit with each other, when when I get good and ready, they might look at you. And if you're lucky they might ask "do you need help?" these occasions are rare.... I highly recommend go find your auto parts or other automotive needs, somewhere else.... By the way, one star rating is too high, but the software would only take it if I gave it a one star.

My brother and I stopped by to ask for a diagnostic for a check engine light. As my brother was…read moreoutside I purchased a small tool and Mr. Hoyt assisted me. He was very polite and very knowledgeable about tools and auto parts. This store is well stocked, organized, clean, and neat in appearance. I didn't catch the name of the gentleman who assisted my brother. Regardless both men did a marvelous job.

Was told that it would be fine if we parked overnight so we could get some much needed sleep we…read morestayed in our car we was woke up at 5 am by the dayshift manager and told no one is allowed to park overnight and that she was fixing to have us towed if we did not leave right then the restroom was filthy it's not just that we were told to leave it was the attitude when we tried to talk to said manager she was flat rude and said that it is a 2 hour Max where we were parked at there was no sign saying that I would give em a -0 I don't recommend this place to anyone

Staff here are very observant of what they do and what the customers are doing as well, not just…read morefor watching for any possible shoplifters, but also in case any customer is in need of assistance. On the morning of June 25th, the cashier at this Flying J noticed earlier that night that I seemed to be having breathing problems and was very concerned and very helpful as well. Other employees st this establishment are also very friendly and always available to give their assistance as well. The food in the hot bar is actually hot and very tasty as well. The meatloaf was my favorite meal. I definitely recommend the Flying J to any local people in the area or the truck drivers and others traveling through the Oklahoma City area.

If only I had read the reviews before I entered into this nightmare of frustration. How could I…read morehave been so careless? Someone recommended this place- they must have hated me. Never under any circumstances leave a vehicle with them for any reason... if you ever want to get it back. They collected their insurance check from my insurance company 13 days ago, and they have continuously pushed me off day after day for 13 days now. If you take your vehicle to them before you have read their host of 1 star reviews, and are now reading them because the situation is getting bad- you are not alone. I may contact a news organization to get the word out on this place and maybe get some help. Stay Away Update: The above review was based on my frustration in getting my truck repaired. I made some assumptions that I want to own/correct. Plus, I want to also show my ridiculous amplification of the problem for all to see. I wrote the above review before I had time to use my brain. I am embarrassed by my inflammatory and exaggerated take on the situation. Assumption 1- they already cashed the check. They had not. I learned this right before I entered the office to retrieve my truck in whatever condition it was. After speaking with Mary who is their manager, I expressed my frustration in the calmest way I could muster. When I was finished, she invited me out to view the work that they had done on my truck. She explained how that they had made a mistake when putting the parts back together, and that they needed to paint it all over again. She agreed that they hadn't communicated very well and apologized for my frustration. She offered me a discounted price although it was appreciated it did not cover the cost of the rental car that I had to get because of how long it took them to fix my truck. My vehicle was as dirty as the day I dropped it off.. she said that they were intending to wash it so that it looked nice when I came to pick it up. It would've been nice but I can't really fault them for that because I did not expect it. They also tried to clean out the inside of my truck as well. While this is also an added bonus?, I would've much preferred to have my truck back sooner, but better communication and adhering to projected completion dates, would have gone away long way, in stress reduction. The workmanship appears to be quality. Not the best experience, but stuff happens sometimes. I hope the best for them. I am adjusting my 1 star review to a 3 star. They are a giant operation, I should expect better things from them. Might be another assumption. Sorry I wish I could leave a better review. I really do.

Customer service is horrible. No communication and they do only the bare minimum on repairsread more