Heather at Auto Zone was very helpful and knowledgeable! It's almost unheard-of to receive such…read moregreat customer service nowadays, but she went above and beyond.

Cannot believe how helpful they (Brad) were. Traveling from out of state and they loaned us tools,…read morelet us try fasteners prior to purchase. So glad we left ORieleys and came here!!!

Staff is knowledgeable and helpful. Made sure I had the correct items and everything I would need…read moreto complete repairs.

they were very helpful and helped me get exactly what I needed. if it weren't for them I would…read morestill be having more problems. they really helped me out.

Ricky is great! He quickly fixed a van full of rescue dogs on their way to their new homes. Thank…read moreyou Ricky!!!

I went to this location on Saturday, March 5, 2025 around 1:30 p.m. to purchase a brake light…read morebulb, I asked did they carry what I needed and could they install it for me. They had the bulb but stated it was too difficult to put in to where the bulb was located. There were four available male white associates and no one could help. I thanked them and went down to AutoZone on Robinson Rd. They installed the bulb, it took two seconds, a woman associate installed the bulb, she removed one small panel on the right side, removed the old bulb and put in the new one. No difficulty. So because I was a woman, a black woman, they were all white men, they didn't want to help me at O'Reilly's. For any type of service I usually go to Mercedes of Texarkana or Forza Auto on Lake Dr. but both were closed. Everyone I see I will tell about the unacceptable service I received at O'Reilly's on New Boston Rd Texarkana, Texas

I would give them ten stars if I could I needed a new ignition coil for my Ford Transit 350 and…read morehad stopped at ***three other places!!*** in town that all said that had it but couldn't find it once I went in! I was feeling so defeated but O'Reilly went to the shelf when I called to double-check they had my part so I wouldn't waste any more of my time. The associate that checked me out was attentive, friendly, and exactly what I needed in this stressful moment. O'Reilly has my service from here on out. Thanks, guys.

Went in on Saturday. They act like they have "0" basic knowledge about automobiles. One kept trying…read moreto tell me what was wrong with it, he finally hooked it up to the hand diagnostics machine then left us standing outside for 15 minutes. Another guy comes out and writes a couple of numbers on a piece of paper and walks off without even offering to sell the part we needed. Needless to say went to Oreilly's auto parts and all's well.

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

This is the second time I have had an issue with Valvoline…read more This time, I went in for a standard oil change, didn't need anything else but they offered the filter replacement. I got home and noticed a strange smell but thought my neighbor may have been burning something. I told my spouse about it and they checked beneath the car that night when they got home. There was an oil spot. Valvoline was closed and we live about 30 miles away. That morning, spouse checked my oil and it was completely dry and was saturated under the car. I immediately called and reported it to Valvoline. I have a full time job and kids and needed a car that was functioning so we had to get a local mechanic to look at it. He pulled the oil filter that Valvoline had put it in and it was busted/cracked. The air filter box screws were stripped and forced in so he took it off to check the air filter. It was tore up and bent as well. The undercarriage of my car was absolutely covered in oil. Multiple days later, I finally got a call back from Valvoline. I sent them all the pictures and mechanic reports. They decided they would not reimburse for the oil change, the mechanic cost to get my car back running, etc. Minorly - the time before this, I noticed a plastic piece hanging down from the bottom of my car. Told my spouse. He opened the hood and was able to fish it out. It was a filter grabbing/tightening tool. I asked Valvoline if it was theirs, they proudly said they used them during oil filter changes, I told them they left it in my engine. Very very upset at the cost of this mistake and how they are refusing to take responsibility and make it right. Very poor customer care.

They acknowledge you when pulling, keep you posted on what's going. Fast, friendly, and well spoken!read more