Dr Thompson and his staff is the perfect description of professionalism at its best!…read moreAttentive to details, all business but at the same time you are treated as a person and not a number. When Dr Thompson examined me and explained his findings to me, he was to the point, Very clear and decisive in a plan to get me back on track. Definitely a true professional I will recommend to anyone!

This is my fifth time I am visiting Dr Thompson'' Office. The off is beautiful and the staff is…read moreexcellent very pleasant and friendly. David explains everything you need to know, he doesn't rush La' Keisha Kimbery, La Daisha and Jody I your servic, keep up the good work. I would recommend my family and friends if they should ever need a foot doctor.

Dr. Auerbach is a fantastic ophthalmologist! I've been seeing him for a few years now and he's…read morealways able to accurately and quickly diagnose any eye issue I'm dealing with. Since switching to contacts I've had a couple eye issues that have popped up. It's always good to visit as Dr. Auerbach is actually really funny and good conversationalist. Beyond that though he is extremely knowledgeable in his field and very skilled at breaking down diagnoses. Lastly, the office manager is really nice too. Overall great eye dr experience.

Being a New Yorker can take a real toll on your spirit, body and mind. Anyone who wakes up before…read morethe sunrise in New York knows battling for a spot on the 6:00 am train alone can age you by five years. A few weeks ago, during my daily Manhattan mayhem, I started to notice that the street signs and subway arrows seemed to blur together. 95th and Broadway started to read 9th & Bradway; I was even having trouble making out the prices on the Dunkin Donuts menu not that it matters because after multiple trips to and from America's favorite coffee chain store, I've got most of their products memorized. After days of experiencing on again, off again blurry vision, I knew it was time to make the dreaded eye doctor appointment. I say "dreaded" because my experience with eye doctors in the past was just that. When I was younger I was diagnosed with a lazy eye, so was in and out of eye doctors until I grew out of the problem. From the age of about 6 to 16 my nose was pinched under a pair of glasses, and my eyes were poked, teased and dilated year after year. I had not visited an eye doctor in about 8 years and hoped whatever was causing my blurred vision could be easily treated. I began to cruise around my insurances website, looking for an eye doctor who was in walking distance of my apartment so that I could avoid giving the MTA any more of my hard earned income. I quickly came across a 315 Central Park West office, conveniently located on my side of town. I gave the office a call and because I needed to see someone after 3pm, was told to schedule with Dr. Robert Auerbach. I came to find that Dr. Auerbach only treats patients in the Upper West Side office on Tuesdays and Thursdays. His hours are wonderful for us working class individuals because unlike many offices in New York he has later availability. I scheduled an appointment with Dr. Auerbach at 4:00 and after my usual chaotic day at work rushed myself to the office. I arrived to 315 Central Park West, early and had a moment to take in the incredible building. The building is beautiful, my first thought was "so this is what Cinderlla's Castle looked like". The building is made up of some offices and apartments, and I thought to myself if you don't work in this building....what do you have to do to live in it? Anyway, I entered Dr. Auerbach's office early, and was able to be seen almost immediately. There was zero wait time. His office assistant was warm and friendly and Dr. Auerbach was just as charming. I was quickly thrown back to my 6 year old self, when Dr. Auerbach pointed me in the direction of the bear like 'eye exam chair'. However, the exam itself was nothing like what I had experienced before. Dr. Auerbach did not just throw my head back and squirt a bunch of chemicals in my eyes; instead he sat down with me like an old friend, and truly listened to what I was experiencing. We even went over my family health history as well. When Dr. Auerbach did exam my eyes he did so carefully, and listened to my concerns about having my pupils dilated. I was afraid the dilation would affect my vision and had a writing assignment to complete that evening, Dr. Aurbach respected my concerns, and was careful to move quickly to get me in and out of the office in order to allot enough time for my eyes to go back to normal. Dr. Auerbach diagnosed what was wrong with my eyes, and I was happy to learn that it's nothing a few hot compresses and a little bit relaxation can't cure. Dr. Auerbach coached me on how I have great vision but some slight inflammation in my eyes, and explained that we should try the holistic approach, instead of going ahead and prescribing a bunch of eye drops. He did not push me into a prescription of any kind, or a procedure of any kind. Instead, just gave me tips on what I can do at home to improve the condition. Dr. Auerbach is very knowledgeable, courteous, and has a very warm personality. He takes his time to listen and understand any and all of your concerns and does not just shove a bunch of machinery in your face and tell you to read through it. I also observed Dr. Auerbach speak with other patients and you can sense how much he really cares and loves his job. Scheduling with Dr. Auerbach is a real treat that your eyes will Thank You for. By. Theresa Ahearn

Let me tell y'all about the best eye doctor ever -- Dr. Coleman at Union Square Eye Doctor…read more Dr. Coleman is everything. If you have a question about your eyes, a random concern, or you just feel like something is "off," she is the one you want sitting across from you. She is down to earth, she's cool, and you can genuinely tell she cares. Not just about doing her job -- but about you understanding what's going on with your eyes. Originally, my son was her patient. And watching her interact with him? That sealed it for me. He's six, and she explained everything directly to him while also explaining it to me. She made him feel included, comfortable, and calm. That matters. Because let's be real -- doctors can be intimidating for kids. But not her. After that appointment, I said yep -- you're mine now too. And then my mom ended up going to her. So at this point? She's the family eye doctor. Period. Her bedside manner is amazing. You always get a smile. You always feel heard. And when you're someone like me who wears glasses and relies on them daily, anything dealing with your eyesight can feel scary. Not being able to see clearly? Terrifying. So you want to fully trust the person taking care of your eyes. And with her, you absolutely do. The office itself is super convenient to get to, always clean (which y'all know I pay attention to), and the entire staff explains everything clearly -- from tests to billing to next steps. Appointments are easy to schedule, and you don't feel rushed. No shade to the other doctors there -- I just don't know y'all. But my girl is my girl, and that's tea. Dr. Coleman all the way. Highly, highly recommend.

Run away. I scheduled a routine eye exam on Zoc Doc. They billed my medical insurance instead of my…read morevision insurance for a comprehensive op exam instead of a routine exam. I saw an optometrist but they billed me for a different doctor who is an ophthalmologist. I now owe ~$200 for an exam that should have been $0. I called to straighten things out and they just told me I signed a form to allow them to charge any extra fees to medical. I don't understand why I'd be asked if I have vision insurance if they don't plan to bill it. It's infuriating for so many reasons. I have 20/20 vision.

The visit to Dr Mark Hornfeld's office was everything a doctor's visit should be. Polite,…read moreprofessional, very short wait, state of the art technology, kind and efficient at the same time. From the start checking in with Jessica, the tests run by Stephanie and of course Dr Hornfeld himself assessing the problems, evaluating with no rush a rare thing in NYC, yet extremely efficient. Congratulations, this is how the experience of going to the doctor should always be. Thank you. Estefania Bustamante - December 05, 2023

The visit to Dr Mark Hornfeld's office was everything a doctor's visit should be. Polite,…read moreprofessional, very short wait, state of the art technology, kind and efficient at the same time. Dr. Hornfeld or his staff explained each procedure and Dr. Hornfeld reviewed all the results with me personally. I will be returning annually for eye exams with Dr. Hornfeld.

So many reviews about this place which are all over the map. I can only say that my care by the…read morehospital and the doctors of different fields has been excellent. Not once since I have been coming here for medical issues have I felt that I made the wrong decision regarding my care. I will say that there were times I did not agree or shall I say I was disappointed with the doctor treating me, but that was me just being human. Sometimes we just think doctors can fix everything and have all of the answers and we fail to remember that doctors are just scientists and sometimes just need to deal with the facts of the matter. Now I am sure that not every medical place is perfect but for me I have never had an issue here. As with every doctors office or medical facility you are going to wait. That is the nature of the beast. I would rather wait and have plenty of my time with my doctor than to be pushed thru like a herd of cattle.

I have been a patient of Dr Linda Rogers for a few years now. She is a wonderful, compassion…read morephysician who takes care of my respiratory issues. The hardest thing about this place is getting an appointment. I travel a lot for work and have limited times when I can schedule an appointment so I usually do so quite far in advance. I know she's booked at least 2 months in advance!! When I needed the egg free flu shot the office was able to find it for me. When I needed an appointment with other providers In the system, the schedulers are always there to help out. A definite recommend.

The care is certainly ok, but the surprise bills are not appreciated…read more I book an appointment for my kid, ask about total cost because my kid is going alone and we want no surprises... and guess what happens? Surprise bill after the fact for part of a normal exam that is now somehow an extra charge. Sigh. We won't be going back. Not worth dealing with staff that is either incompetent or intentionally misleading.

Excellent opthamolgist providing care to my family for nearly 20 years, he listens and educates,…read moreis professional and approachable. I highly recommend him and his staff. Don't let the small space throw you, the care is top notch.

Overcrowded, expect to wait 2-3 hours. They overbook patients, so it doesn't matter what time is…read moreyour appointment you will wait long hours. They do unnecessary testing on patients so they can charge the insurance (every time you go) Doctors are always running behind. The staff personnel ( kids with dreadlocks and tattoos) do 85% of your testing, at the end doctors comes just double checks their work and leaves you confused - was he a doctor or just another guy in the room. Been there couple of time. Not going back again. Thnx

In the past there were bad reviews. They have a brand new staff. I give this place 5 stars now. The…read morestaff is professional,courteous and friendly. And better than that, the doctors provide 5 star quality care to their patients. Outstanding service. You're In and out in no time From the reception desk to the doctor.

Expensive Cataract Surgery . The waiting room needs be…read morerefreshed with new furniture . I miss my old Eye Doctor that only worked there for a while !

Thorough and personalized care (I was there for a glaucoma consultation and will return in a few…read moremonths; Dr Nightgale did a great job explaining the potential issues but also provided thoughts that alleviated anxiety). Front desk was kind and I was seen without undue delay.