Last week, a dealership thought they had fixed a problem with my Mazda. Four days after I picked…read moreit up, the same problem occurred again. Today, Romes was very busy, yet they quickly ran some diagnostic tests and identified four possible problems. Romes texted a photo of the 4 codes which I sent on to the dealer. When I went to pay Romes for their work, they said there was no charge. Dillon and Romes is excellent. Remarkable!

Keith is the best. Always pleasant and tries to work you in if you have an immediate need! They…read moreare willing to work on my BMW which many places will not attempt, even for an oil change! Was so nice to get it well done and at a reasonable price! I have other cars I have taken there for repairs and have purchased tires ! A good local business!

I dropped my car off on a Wednesday to get a diagnostic on the problems of my car. I was told it…read morewould be done that day, but it unfortunately wasn't, which wasn't a big deal. I showed up the next day around 10 am, and the receptionist walks in holding groceries and when I just politely said that I was there to pick up my car she goes, "Well I just walked in the door," very rudely. She was EXTREMELY rude to me the entire time and acted like I was the biggest inconvenience for showing up during their hours. She just hands me my key and says "Here." I asked her what was wrong with it (because that's why I went there in the first place) and she told me that there was a timing chain issue and they don't work on those for my motor there and then said "oh and something about a wheel bearing." Very frustrating that my car was there for over 24 hours to barely get an answer with no diagnostic report, nothing. The blonde lady up front is very rude and unhelpful. Everything there seems extremely unorganized and no one knows what's going on. The only reason I gave two stars was because they didn't charge me, which was nice. But very frustrating that I waited a week for an appointment, and went a day without my car for pretty much nothing and to be treated like an inconvenience. I would not recommend this place at all.

I have been taking my car to Rudy's for years. I trust their work, their honesty and their…read morereasonable prices. I have recommended Rudy's to friends and family. I would not take my car anywhere else. Rudy's garage employees are like family.

I'm looking for a set of 4 tires 225 R60 16 and a friend recommended you, I hope you have a good…read moreprice for me

I Took my car there they scratched up my rims removing the tires, I had to buy new lug nuts because…read morethe used the wrong socket and stripped the nuts . It's a bunch of kids running this place, the place has gone down hill. The care and quality has hit a new low. I will never take my car back to this place even if the tires were free. I see why there are so many signs in this place saying not responsible for damage to rims or lug nuts!!!I

I'm kinda new to town, several times I've gone to Dan's without an appt for help with my tires…read more Each time they gave great advice, fixed my vehicle quickly, and the price was a lot less than I'd expected. A great local business!!

A Coworker came in after me today and informs me I have a flat tire. Oh no is all I can think. I…read moreno longer have road side and my brand new tires came from Discount in Benton Harbor. Obviously they cant fix them in Bangor! The Coworker says.. call Dan's Automotive! I used to live in Bangor and they were my go-to mechanics then.....15 yrs ago...and I am pleased to say...they still have the awesome customer service. Same friendly staff and willingness to help. The drove TO ME aired up my tire so I could drive to their shop...they fixed my tire very reasonably and had me in/out all within an hour. How awesome is that??? I only work in the building 2 days a week, rest assured any and all mechanic work I may need....will go to them! Thank you Dan's Automotive...you kept me from starting my weekend in tears!!!

This review is based on interactions with the body shop at the dealership…read more I hit a deer in a 2009 Ford Focus. The bumper was cracked half off and a fender was damaged pretty bad. Insurance wanted to total it out, even though it still ran fine. However, my grandfather gave me the car a year prior with just 35k miles, and had just passed away the week before, so I didn't want to just let it go. Cris, the gentleman in the body shop office, took it upon himself to make me an estimate, call my insurance company, and then have my insurance adjuster come out to assess the damage personally. Because of this action (and because of the condition and low miles of the car), the insurance company agreed to repair the vehicle. Bear in mind that the body shop had no "skin in the game," as I didn't necessarily intend to use them for the work (just getting an estimate), and did not have to waste their time at all with me, but Cris did. He was also kind and empathetic to my situation and asked nothing in return. That!! Is customer service, and the selflessness we should all exhibit when situations call for it--to offer help without expecting anything in return!

Absolutely worst place to get diagnosed problems on any car. Went in four times and got three…read morealignments done after they told me five different parts that should be repaired. First they did alignments when they should not have because my tie rod outer, front shock assembly and inner tie rod needed to be fix and still proceeded to do alignments. Each visit they told me different parts that needed repair and did alignments on those bad parts. Mind you they keep charging me every time for their mistakes. I fixed everything they said was wrong and still had the problem. And again to give them if the benefit of the doubt I went one last time after replacing all the parts to see why I'm still having problems for them to say it only needed a front lower control arm. Only go for oil changes that's all they are good at and can't mess up.

Troy the owner of Clayton's Auto Service is an excellent mechanic! He is very knowledgeable, honest…read moreand had a very good turnaround time of fixing my vehicle. ​​ I wouldn't take my car any other place !

Chris has taken care of my vehicles for years. He's honest and does good work! I love the puppies…read morehe's had in the office!

Our Kalamazoo based company has multiple vehicles which require both complex mechanical repairs as…read morewell as routine maintenance. Having used many other mechanical companies both large and small I can without a doubt tell you that every single other shop we have used either overcharge/ up charge erroneously, misdiagnose, or do the minimum possible while promising the highest quality. With Chris being located in paw paw the drive/ tow from Kalamazoo was discouraging, but only initially. Our relationship with Chris has grown to the point of complete confidence and trust. Chris not only knows an astonishing amount about anything from simple repairs all the way to high performance! But most importantly Chris is a genuinely good person who means well and actually cares about the well being of his customers! Not only that Chris is a local Firefighter, which in my opinion is one of the most selfless things a person can do. If quality, honesty and professionalism are what your looking for trust Critical and see for yourself!

Knowledgeable and nice. I feel like they do their best to save me money where they can. They're…read morehonest if they think a repair can wait or if it needs to be done immediately. They still treat me well and don't treat me like an idiot even though I know nothing about cars.