Last week, a dealership thought they had fixed a problem with my Mazda. Four days after I picked it up, the same problem occurred again. Today, Romes was very busy, yet they quickly ran some diagnostic tests and identified four possible problems. Romes texted a photo of the 4 codes which I sent on to the dealer. When I went to pay Romes for their work, they said there was no charge. Dillon and Romes is excellent. Remarkable! read more

Keith is the best. Always pleasant and tries to work you in if you have an immediate need! They are willing to work on my BMW which many places will not attempt, even for an oil change! Was so nice to get it well done and at a reasonable price! I have other cars I have taken there for repairs and have purchased tires ! A good local business! read more

Excellent place for auto repairs plus, they will pump your gas. Competent mechanics and very knowledgeable. Friendly staff & way cheaper than most if not all dealerships. They have a rollback wrecker to boot. Gove them an opportunity to quote a price before you commit to another repair facility. 04/09/2019 Quick update. This is the go to auto repair business. Friendly, personal, fast, knowledgeable. Plus they still pimp gas for you. Closest pumps to the building. read more

On vacation with the family and discovered a tire issue the last morning we were here. Called Rome's and they had me in and fixed within an hour. very friendly and helpful staff. Very grateful to them for such quick work. Highly recommend. read more

Excellent service. I had a nail in my brand new car's tire. They were extremely helpful, quick, and charged me a minimal fee for the repair. Also, I just dropped in, didn't call ahead. read more

After discovering my tire was flat and popping on the spare, a coworker of mine suggested to take my car into Romes. They patched my tire and got me all set in less than an hour. Great service from the guys over there. Thank you! read more

Encountered a tire problem while on vacation, and Rome's was recommended. They do everything right. Great service. Very quick. Very pleasant. I couldn't have asked for more. read more

Had the battery warning light go on in my Honda Odyssey when in South Haven on vacation. Turned out to need an alternator, meaning it wasn't going to get me back to Indiana. All the local shops were very busy and were days if not weeks out for appointments. Romes was willing to squeeze me in, which was great, since that's where a brief amount of internet research convinced me I wanted to go anyway. They were professional, quick, and had me on the road by 6 PM on the day I called for a fair price. Couldn't ask for more. read more

Best customer service. Was in camping from Detroit area. Help with trailer tire and assistance with towing service. Andy was great.

Imagine this; We Blew a tire on the way from West TN to our old stomping grounds in S.H.. We were going n 3 lanes of traffic outside of MI and our truck tire blew after 11 hours on the road!! We called every tire shop fro Michigan City, Benton Harbor, and St. Joe!! After 3 failed attempts in S.H. Romeos was referred to us. Andy there was kind, helpful, AND had our tires the same day!! He was cheaper than big city prices and very curtious. He even helped fix some collateral damage on our truck free of charge. read more

My experience with Rome's has NOT been a good one. The owner, Keith, was extremely rude to me and treated me as if I was a waste of his time. In my opinion, Keith wants nothing to do with any customer who does not look rich or who does not look like they have big bucks to fork over to him. I guess he judges the vehicle that you drive or have repair questions about. If it is a new or expensive vehicle then he will make the time for you, but if you have an older or inexpensive vehicle then he will treat you as if you are a waste of his time and will be very rude to you and pretty much refuse to deal with you and your vehicle. Keith is not a friendly person. Rome's charge extremely high prices for their services. That is probably why he treats customers who "look" like they can't afford him very rudely. I will never go to Rome's Standard Service again. read more

Best automotive service, excellent and timely work done by professionals.

We have had very good experiences with service at Rome's. We have had new vehicles and older vehicles repaired; interactions with Keith and his employees have been professional and timely. Recently, on a busy work day, my husband's work vehicle had a leaking tire, and he needed to be three different places throughout the day. Rome's worked him in, found the roofing nail in the tire and repaired it in less than twenty minutes. read more

We were visiting from Virginia and had tire problems - needed to add weights and rebalance - and Romes was recommended to us by another garage that didn't happen to do tires. Romes got us in within a day or so and was able to do the work when they said and for a good price - what the other garage said would likely be the charge. They rotated our tires for us and suggested we might want two new tires before winter but did not push for a sale here. read more

My parents were visiting from out of town and we didn't know why one of the tires on their Tundra were low on a Saturday morning. My dad is a very "involved customer" he likes the service people to talk to him and let him see what's going on. They were so kind showing him all the details. My dad also likes to talk and they were very friendly and kind here. Excellent personal care for your car here. I called several other places before coming here and they told me I need to come get in line and be prepared to wait 2 hours. I was even told that by tire places in Benton Harbor. When I arrived, they asked if I was waiting. When I said yes, they immediately put the Tundra up on the lift, they found the nail. It was fixed within 10 minutes and we were off on our busy lake day! I'm from Indianapolis and you don't get the home-town friendly touch like my dad and I got today at Rome's. Couldn't believe there were no reviews on here, so I thought I better let my friends in SouthHaven and around Lake Michigan know where to go!! read more

I am forever grateful to Romes! My new(ish) car broke on a Saturday afternoon. I pulled in and they made time for me, fixed it and I was off again! I am very happy with their friendliness and customer service. read more