I live an hour away and occasionally stop by this shop when I'm in Beaumont. I've never had a bad…read moreexperience until yesterday. The lady that works the front tried to accuse me of not paying for some books literally less than a minute after paying her. Never stole anything in my life and spent quite a bit of my hard earned money on comics and citadel paints from here over the years. Being treated like a thief in front of other customers and lack of apology just doesn't sit well with me. Definitely not going back!

I continuously return to this store and experience a fantastic time every time I go. The store is…read morealways clean, well stocked with hundreds of hidden gems, RPG books, models, and boardgames that are out of print and very hard to find. They have some of the best stock in the state and the friendliest attitudes of any game/comic hobby shop in Texas. I have a very good friend who was affected by the recent flooding in East Texas and he recount this story to me: "Friday night I went to Book Stan, no big deal now since I am staying in Beaumont/Nederland for the moment. Miss Beverly knew I had lost 99% of my books and cards and some of my miniatures had been stepped on because they floated around the house. And the Friday before she told me to stick around and offered me a discount on the books I felt like replacing....being soft hearted as I am I cried and she gave me a hug and told me she was going to help me. I came in Friday and looked on the new stuff shelf like I always do, and when I got to the counter, I started to ask her for 2 of the books I had set aside to buy. She said I got 2 problems, first the discount I told you last week, Terry said it wasn't good enough and doubled it. And second I talked to Games-Workshop and they have given you money to help replace your books and the miniatures you lost....." I hear stories like this from all of my friends that go to Book Stan, its a fantastic hidden gem of nerdery in East Texas, the only problem I have is its so far away that I can't make it a daily trip.

Time to go get some books! And where do I go? Barnes & Noble of course! Here is my experience:…read more When I walk in, I see tons of books, bigger than a regular library (a local one). The service greeted me in, and very nice people, they give out recommendations to people on what books to read. I have read the whole Wings Of Fire Set in 4 months (lol) . They have a large variety of books. Fiction, nonfiction, novels, cookbooks, fantasy, mystery, any genre you can think of, will be at Barnes & Noble. A place to get some coffee as well, at their Starbuck's in Barnes & Noble. Like I said, the people are very nice, they give you discounts on paying on specific for Starbucks in Barnes & Noble for a whole month to use it on for. Like a school calming corner.... Their worth and values are great! The books are great. Everything's great!

I'm literally writing my review for Barnes & Noble while sitting at the cafe inside this very…read moreBarnes & Noble. It's actually why I'm here today. My husband works in Beaumont and while he's out making the big bucks, I'm enjoying bucks of my own - Starbucks. I decided to bring my laptop today to get a little writing done and get caught up on some of my Yelp reviews. Two days ago I walked into this Barnes & Noble for the first time. I noticed a sign out front that they were hosting a book club on Wednesday night (that's TONIGHT!). The book was unfamiliar to me or I'd have been here tonight discussing this book (it looks like a good one too!). My Barnes & Noble doesn't have a book club, so I was really impressed to see that here. The store is clean and looks like any other Barnes & Noble. The layout actually looks a lot like the one near my house in Buffalo. It feels like home. There aren't a ton of customer service people, which could be because I'm here at a slow time or on a slow day. Or maybe they're understaffed. But I will say the store is organized in a way that makes sense, so if you're a book-lover, you probably can figure that part out. If you're shopping for a friend and aren't much of a book person yourself, you may want to get some help. But that shouldn't be a problem. I'd like to think that if someone is working here, it's because he/she loves books. Book lovers are really nice people. :) One of the benefits of shopping at Barnes & Noble is that when you check out, your receipt comes with some book suggestions on it based on what you just purchased. Those can be some great recommendations! And if you're a member, there are great savings there as well, which also transfer to the online store. Plus, you can use your membership card to save in the cafe, which is good because it does not take your Starbucks card/app. The cafe here is staffed by really friendly people and there are plenty of seats in here on a Wednesday afternoon. I don't see a ton of outlets, but there is one in the back corner by the garbage can where the threshold joins the cafe to the puzzles & games. My experience both times I've been here has been positive. I'll probably be spending a good bit of time here for the next couple of weeks while I'm in town, and when I come back again in November.

Easy to find and the guy working there was super friendly. There was another customer in the…read moreshop--looked like he was selling comics or something--but he was cool too. I found a few back issues I'd been missing, all at close to cover price, which was nice. I wasn't hunting for anything super rare, just some niche titles I enjoy, so it worked out. The place was a little unorganized, but to be fair, it was the weekend right after Comicpalooza in Houston, so I get it. Despite that, the guy working (maybe the owner?) was still attentive. He even noticed the kind of books I was looking for and offered to show me some extras he had behind the counter that I wouldn't have seen otherwise. Overall, it was a solid experience and I'd definitely go back.

I cancelled last years account with the help of my credit card company as I did not want them. Now…read morethe charge is on my account again without my permission. Cannot get them on the phone. Pretty crooked people as far as I'm concerned, Minus 0 rating as far as I'm concerned.

I walked over from the coffee shop next door to check this place out; I've only been once before…read moreand had a decent experience then. However this time, the punk behind the counter was a complete ass. He told me that they don't allow backpacks (my laptop bag) in the store. This is understandable so I ask if I can give it to him to set behind the counter while I shop. He says no and that I need to put it in my car. This wouldn't have been a huge issue other than the fact that it had started to rain just a few minutes prior. I put my bag in my car and left. My business will go to a store where customers are treated with a least a little dignity. I'm not trying to steal from you, I wanted to give you money.

All star comics in nederland is a great little hidden gem that serves the community. I travel often…read moreand make it a habit to visit out of the way game and comic book shops. while small this shop has a solid variety of current and out of print comic books and the staff was more than happy to answer questions as well as talk about the community.

Really cool small business that just opened up in Port Arthur Texas…read more They have trading cards, anime figures, snacks, and so much more. Definitely give it a try. Also if you get lost call the store, they are great with directions. Customer service is really great!

Dec 24, 2022 I…read morebought a Christmas gift in November (22nd) when I was here; I live in Galveston. I have the receipt and wasn't allowed to return it for ANY kind of refund OR store credit today. So, now if the top doesn't fit, the person can't return it either. $62 top It has to be within 14 days. It's the holidays man, people start shopping in November for Christmas. They have it extended if you bought something after Thanksgiving but, that doesn't help me. I HAVE THE RECEIPT. THE TAGS ARE STILL ON IT. total crap Of course being Christmas Eve, the manager or owner aren't working today in either store. I left a message with Abbey in nederland for one of them to call me back but, it won't be before Monday, meanwhile I return home to Galveston Monday I don't return much, hardly ever so THIS customer is NOT happy MUST READ SMALL PRINT

After years of going and purchasing the same items every year at the same time apparently past co…read moreworkers did not follow protocol. I asked to speak to a manager being I had a very big event to attend for my daughter it was a very special day for her. I went to grab what she wanted and rushed to her bithday dinner. Needless to say last month we were buying my birthday gift and we were told an ID would be fine (we normally facetime and it was fine) but not this time. I even had multiple other items that I had planned on buying as well. I got a very unprofessional email from the manager which I will not speak on. She said everything I needed to hear and expressed about the prior workers who did not follow protocol. My child did not receive what she wanted. Which is okay we went straight to Kendra Scott's website and also got an extra discount and we will be ordering from them directly. I like supporting small businesses, but again this is why unfortunately a lot of people are not and are ordering online. Good riddance, and thank you again for putting the classless email I have with everything you stated. WE WON'T BE BACK.

It was a very uncomfortable experience, some old people wanting to do things the old way and…read moreoffering less money than the price of the items, do not go to this place, it also stinks and is full of old things tremendous bad attitude, an old woman at the entrance, a bunch of freaks

Been to Franklin Exchange several times now and have always been treated fairly whether buying or…read moreselling.

Coming from Houston where resale and thrift is everywhere, Beaumont proved to be a challenge…read morefinding the bargain places. Heirlooms for Hospice is my little golden nugget! The selection is diverse, the prices amazing, the store beautifully organized and set up. The staff is always friendly. This isn't dumpster diving! It's a pleasant shopping experience with unique finds at great prices! It's a must go.