Over priced, misleading, especially plane tickets. I booked a trip to Japan for 14 nights,…read moreincluding air from Vancouver for a cost of 16.5K per person. We were flying business and had 4 stars hotels. In several instances we were joining a bus tour and some of our "excursions" (3) were private (and we did not go to Mount Fuji as we had been there before. (we booked additional ones on our own).We had to change our return plane ticket because we wanted to extend out trip. We received a quote from Goway which was 1800/person-"this is the airline quote-there are penalties and we don't make money from plane tickets". One of us called the airline, explain the situation and they changed the return ticket for 600$/person. Once that came to light we decided to take a good look for what we had actually paid for-not impressed. We are seasoned travellers and this one instance we decided to let an agency organize it for us. NEVER again-if you must hire this agency, at least take care of your air tickets- They gave us the usual "form letter" that they are service oriented, if we can help etc, -I am certain they have such letters on "speed dial" for lack of a better term). Copy their itinerary and book your hotels yourself (they do charge you twice for the same room, which we knew as we were travelling as couples. However, the hotel does not care-they rent the room period-noway and similar companies pocket the rest!) or look at other companies like Insight vacations or Kensington (for luxury). Since that experience, I stand well advised as to the way companies like Goway rip people off!

We used Goway for a trip to Tanzania for an 8 day Safari and 3 nights in Zanzibar. Everything went…read morewell until we were scheduled to go to Zanzibar. They selected a well known, unreliable, unsafe airline, Precision Airways. Our flight to Zanzibar was cancelled twice. We were supposed to fly at 2:45 pm and ultimately ended up on an 11:40 pm flight, which was then delayed until 1:30 am. We saw our plane land,de-board, then immediately put us all on the plane with 0 safety checks. They also overbooked the flight and sat 2 passengers in the flight attendant seats. On the plane, it was incredibly hot, tray tables were broken, as well as the bathroom door. Once we landed, they had lost my sisters luggage. We spent our entire time in Zanzibar trying to get her luggage back, which we finally did with no help from Goway. Another passenger had mentioned her flight was cancelled 6 times with Precison on her way to Tanzania. Very disappointed in them putting us on an airline well know for doing things like this, with no warning. And the lack of support was appalling.

Very bad customer service they will try their best to get more money off of you, even so they lie…read moreabout it. Absolutely would not recommend

January 22nd 2020, my husband and I purchased tickets to France through "voyage Booth" in New York…read more We paid $3964.70 for those tickets using my American Express Credit card. We were to travel June 16th to Lyon France and back. Due to the covid pandemic on April 19 we were informed by the French consulate that all travels to France were canceled, so we contacted travel booth asking for our money back. They told us they could not refund our money, but they would issue us a credit good for future travel. They sent us a credit confirmation for Delta Confirmation HYFTJQ/VXCEVV. Naïve and in good faith we accepted that. Then in March 2021 I contacted Voyage Booth to make good on out credit and on March 29th 2021 I received a message from them, telling us they were no longer in business, but that our ticket vouchers were held by Quick Travel in Toronto and Delta Airline. I tried to contact Quick Travel by phone they never answered my call. Since I had purchased the tickets using my American Express Delta card, I decided to contact American Express as this is blatant fraud. I do realize that time is of essence, but they told us that the vouchers were valid until May 2022. $3964.70 is a lot of money to lose and I need your help to recoup it. Odile Duffman

I, along with 11 of my friends went on a 7 days trip of Eastern Provinces of Canada on 25th August…read more2025 with Taipan Tours from Toronto. It was very enjoyable, full of knowledge and sightseeing trip. Our tour guide, Mr. Richard Chan, is a knowledgeable person. He contacted tour with great efficiency. He explained each and every city / site very nicely. We requested him to give adjoining rooms for the group so that we may enjoy our evenings too. He did so. Thanks to him for 6 beautiful evenings, we friends, enjoyed together. I came to know that he usually accompany trips to Europe. Me & friends made our mind to go to Europe tour in which he will be a guide. May God give him success in his profession Jim driven the bus very skillfully. He was a not a good driver but also a gentleman. Thanks to Tai Pan Tours for arranging such wonderful tours. Dr. Devinder Dhillon & accompanying friends.

My friend and I just completed our 7 day Eastern Canada tour. Daniel To is a very knowledgeable…read moretour guide, and always happy to help! Never a dull moment with him and he the kept the trip very interesting. Amazing service and the itinerary was awesome! I have never seen a tourist guide as enthusiastic and as hard working as Daniel To. Not an easy task to plan a trip with 50 people on board and execute seamlessly! Well done Daniel To! Said, our driver is an excellent and friendly driver! It's our second time having him as our tour driver and always managed to take us to our destination safely and on time! Well done Said!

Scam . I was sold a ticket never received my confirmation number. Never answered the phone or…read morerespond to emails. Stay away from this site TRASH and they will steal your money and do it with a smile.

FRAD!!!!! I booked a flight or so i thought, until i called the airline and they didn't have any…read moreconfirmation on me! JETTRAVELS NEVER ANSWERED THE PHONE.