We had a clogged pipe on December 30th. Water was backing up into both bathrooms. Being a holiday…read moreweekend, I figured we would be stuck with no showers, no toilets, no clean laundry until at least January 3rd. I was delighted when my husband called and told me the plumber would be here before noon on New Year's Eve. I expected it to cost a small fortune, but I was just grateful someone could help. They arrived and had the problem fixed very quickly. (This was the first time in 18 years of homeownership that we've ever had to call a plumber so I really didn't know what to expect. I have heard some horror stories from others, so I was anxious about the process.) The bill was exceptionally reasonable, especially considering it is so close to a holiday. They were professional and friendly. I am a very satisfied customer! I highly recommend Master Plumber.

I don't know about his quality or price or even what he looks like. Connected with him to schedule…read moreto have a new gas line installed and was told he would be there to inspect and quote job 3 days later. Never showed for three days after rescheduling each day. Was told he would be at house from in specific time ranges and he never showed. After I would contact him I would always get the excuse there was "another emergency" I get that however when you schedule a time and make sure you are there or at least I should expect a courtesy call so I'm not stuck in house waiting all day. At some point I would think a plumber would at least inform me that they only take emergency calls. I can only guess that he makes more money on these emergency calls and doesn't want my business. Maybe he waits for non-emergency work to become emergencies so he can charge more? Maybe it is just incompetent business practice or lack of organisation? I don't know but I won't know because he simply doesn't show! After 3 days "emergency call" excuses are just that. An excuse. Honestly how long would it take him to quote my project? 30 min max and our home is about 10 min. away from P.G. And easy to get to. Unfortunately I can't rely on this plumber and will be seeking another.

Yes, highly reputable and recommended. Been using him for years for annual servicing and other…read moreplumbing problems! This company(Man) has many talents and resources! Always reliable without question! Mike Clark Bentonville, Arkansas

I would like to thank Chris for helping me out the other day. He is some one I would recommend to…read moreanyone with a plumbing problem.

My wife and I had a serious problem. We returned home after a 2 day get-away to find a leak in a…read morewaterline developed while we were gone. We contacted Johnson Plumbing and were able to get someone out quickly. They sent a young man by the name of Trevor and wow were we impressed with this young man. As usual he discovers some strange things the builder did when the house was built in 1998. Instead of just jumping in to do the easiest thing he evaluated the situation and explained what he found. Trevor looked the situation over and informed us on what needed to be done. I was full of anxiety over the situation. Trevor fully explained everything and put me at ease. This young man is beyond his years and my wife and I were so thankful for Trevor's knowledge, professionalism and concern for our anxiety. I would definitely recommend Johnson Plumbing and if you are lucky enough to get Trevor he do a terrific job and also put your mind at ease. Thank you Trevor for a job very well done being so professional and explaining to us every step of the way what he was going to do. I give Trevor an A+++++. Thank you Trevor Johnson Plumbing is very fortunate to have you on their team

Tried to tell them it wasn't unclogged but thhey insisted that it was. Well guess what???? THE…read moreWORST PLUMBER EVER.

Best HVAC in NW Arkansas ! They show up On time , work timely, clean up and all !…read more I recommend them very much !

Great company employees are to notch. Worked on my system and repaired it under warranty, even…read morethough they did not install it.

Requested a quote to do a garbage disposal install. William came out and said it is entirely…read morepossible to do it, a sink, and cut out the counter and cabinet, but he has to get with his master plumber to finish a quote. Then ghosts me for 4 months.

After our house was heavily damaged by the Memorial weekend tornado in 2024, Bear responded…read moreimmediately to our phone call. They have provided assistance and guidance every step of the way in our rebuild and insurance coordination. Both Bear and their subcontractors have been great to work with. We will never use anyone else and highly recommend them.

These guys are awesome at what they do. Prompt, friendly, and knowledgeable. In a business like…read moreHVAC, where trust is extremely important, you can put your faith in these guys to do the right thing. Quality, professional work at an affordable price.

Did a great job! A/C went out with my "smart" thermostat, and they were able to diagnose and fix…read morethe problems quickly--and for a reasonable price.

Rare Customer Service. We had issues with our HVAC system and friends of our recomended Benton…read moreCounty Heating and Cooling. Adam the office manager was very kind and compasionate. He was able to answer our questions and get help for us quickly. He showed a rare style of customer service that you just to see these days. I would offer him a job if he didn't already have one. Will came to our home to fix our split system. He too was very kind and personable. He was able to identify the issues quickly and didn't try to sell us or fix anything we didn't need. Benton County Heating and Cooling will be our forever go to HVAC Service, Not only do they have a honest employees, Intregrity doing the job, they also amazing service. When the job was complete I trully felt valued and the prices where extreamly competitive. Thank you Adam and Will, you both are a class act. I would leave 100 stars if I could.

If there was anything lower than a 1 star I would give it. Battled back and forth with them for…read moremonths and months on the constant failing of our AC/furnace units that were brand new as part of a brand new home. They kept dodging the work, pushing off on the builder, then pushing it off on Rheem. Still having issues almost 7 years later with the same units bought from them, installed by them, and repaired by them multiple times.

Do not use this company unless you want to pay more for bad service. The technician will no…read moreshow up when promised if he shows up at all. All guarantees are worthless. Dealing with the company will be an incredible waste of your time and money. The owner/manager is a non responsive as his poorly skilled poorly equipped technician. Unless you want a mess on your hands steer clear of Morrows.

Their technician just wanted to change out the system no troubleshooting, spoke to sales guy the…read morenext day he quoted me 7-8k for a 3 ton unit installed. I called back to discuss and didn't call me back for 10 days. Contacted another company he came in confirmed bad compressor his price 1200 bucks vs 2000 from Morrow to replace it. I just had him replace with a new 3 ton unit he charged me 4K. He had me taken care of in 2 days. My advice would be to look around