If you're in Innsbruck and looking for the ultimate souvenir of a Cuckoo Clock, this is the place…read moreto go. It is a small corner store on a busy street so it can quickly be filled with tourist, but if you're serious about a purchase the staff is helpful and friendly, and will ship that Cuckoo clock anywhere in the world with a manufacturers guarantee that it will work upon arrival. Naturally there is an extra cost for the shipping, but a nice option if you don't want to carry around a Cuckoo clock in your suitcase for the rest of your vacation!

I was on a coach tour and time was short. It's a lovely shop with only one helpful shop assistant…read more I bought 9 items and ran to catch up with the tour group. On the bus I checked my items and had 10 items and the till slip (invoice) only showed two items and totalled more than my goods purchased. Naturally I took photos of everything and wanted to forward it via email. Unfortunately there is no email address to be found. So my first impression of a shop with wonderful choices and a helpful assistant is wiped out and I am not happy. The cost of a phone call to Austria would be huge for me on a mobile with pay as you go. If anyone has an email address for Girardelli please send it to janettravels@Hotmail.com

We took the funicular to the Christmas market. Great ride, with great views. The market was very…read moresmall, but the ride and the views were great of the city. Free bathroom near the entrance to the cable car ride, a short walk away.

Purchased the Innsbruck card at this place and it gave me access to buses and public transportation…read morefor 48 hrs. In addition, it gave me access to multiple places like: museums, top of Innsbruck, hiking routes, gondola, zoo, and other places. The card is definitely worth purchase! :)

The driver of our tour 12/8 was horrible. He didn't stop at several stops even when customers…read morepushed the call button to stop the bus. When questioned by some to stop, he was on his cell phone! Then when we made him stop he gave us all a growl type sound. Plus he wreaked of cigarette smoke. I do not recommend this company. There is no hop on hop off. Once you hop off you wait an 1.5 for the same bus to make the same trip.

This is quite literarily THE WORST travel shuttle service in the world. If you love being double…read morecharged, hung up on when speaking to customer service, delayed, and overall horrible experiences, this is your agency. Without diving in to too much detail, I had written proof that an error that was made on the booking was not our fault, yet the woman in charge insisted on double booking us. After realizing she was terribly unreasonable and not very intelligent, I finally threw in the towel and said I would pay the $300 fee they were now demanding for what was a $150 ride initially using my chase credit card so at the very least I could use my travel insurance provided by my credit card to get reimbursed. You'd think this would be where things get better... but NOPE! Not when the travel agency is this shitty! They inform me that their credit card machine is down and I can only pay cash...and my option is to either pay the exorbitant fees or be stuck at the airport and miss my mom's birthday party which I just flew half way around the world for. At this point, I took a few deep breaths, paid the fee in cash, and took solace knowing this company won't last long on this earth... so i took to yelp to tell the truth about this sham of an organization only to see they have literally no reviews above a 1 Star

don't do it!!!! This company is THE WORST. Lufthansa strike and plane was cancelled. they refused…read moreto cancel my booking or offer credit and told me it's too bad and they will keep my money. Take the train instead but don't bowl them. look at the other reviews

A tour with Herbie is a worry-free adventure. I was on a trip with 13 others to Ireland over St…read more Patrick's Day. We were there for 12 days traveling all over the country. My mom had already been there 2 other times and she got to see some stuff she had never seen before. Herbie planned our flights, transfers, hotel stays, meals, and sight-seeing. He took care of all reservations - hotels, meals, and tours - and all we had to do was follow him. He checked us into the hotels, made sure we had what we wanted for meals, and got all our tickets. While traveling through the country, someone noticed a golf course and commented that it would be cool to get to golf in Ireland. The next afternoon Herbie had 3 people in our group on a golf course for a nine hole game during some free time. My mom wanted to take a jaunting cart ride in Kilarney and he also set that up. Some of us needed to do some laundry, and he walked us to the nearest launderette. My mom and another lady had some mobility issues. He arranged for them to ride a bus or taxi when the rest of us were walking (when possible). He pushed my mom around in her wheelchair on the days when walking was difficult. He has this incredible knack for finding the right people for the job. I have been on many trips and Herbie is absolutely the best tour guide I have ever been associated with. Always cheerful, friendly, and energetic!