I initially was excited to work with Flocksy. I was even featured in their marketing ( although that turned into a whole mess as one person offered one thing when really it was another) Feb was a disaster, I went back and forth multiple times repeating myself again and again. No one acknowledged what I was saying and even worse painted me out to be difficult when I requested staff to acknowledge the back and forth as well as communication barriers. The project managers really do not project manage they simple answer questions posed to them. My project manager Brooke lied to customer service about issues I was having telling them everything was fine even though I repeatedly would review the issues with her. If gaslight were a graphic design company this would be it. I then needed to change my payment date to which they wanted to charge me an addition $400 on top of the $1994 monthly fee I was paying while also missing deadlines and gaslighting my concerns. It wasn't about he money but rather the acknowledgment of the issues. All staff refused, then in communication tells me that we are not a good fit and wanted to give me 24 hrs to remove almost 500 design projects from their system. Not only that they refuse to communicate with me so now they pretty much left my designs undone, abruptly canceled my account, and pretending like their service was fine and I was the problem for speaking up. I provide clear instructions but if they have someone who does not speak fluent English they ignore it. I've never seen a company lack customer service, emotional intelligence, and lack acknowledgment over a customers concern. Do not go with Flocksy if you can help it. They will leave you frustrated and waste your time and money. read more

I was with Flocksy a month before throwing in the towel. My account manager Caroline messed up multiple projects, some were delayed 2+ weeks and we're never completed. She was never genuine, I always felt like a nuisance to her. Another project was messed up so bad the site crashed completely and they needed FTP info to try and "fix" it. The guys developing the site from India always left a lot to correct - it seemed like every correction required another. The writing wasn't terrible, the graphic design was ok - however the web design and development was a total nightmare for me. Multiple times I found myself repeating instructions and going over details that were missed and over looked. To me, this unlimited plan was not worth the headache and frustration. If you enjoy micro managing every pixel and repeating yourself then I would highly recommend these guys. read more