Had service on a Sunday evening to clean out my main sewer line…read moreWould not give me a price over the phone Guy came out and told me $684 to clean out the sewer line plus tax Told me that he would also put a camera down the line to see what the problem was At that point I had no other choice which is why they don't tell you what it is over the phone I paid him for the service he cleaned out the line and I got a six month warranty And then he said he didn't have a camera with him. Someone would call me the next day to schedule the camera. I waited three days and finally called them Someone called me back and told me that if they come out with the camera, and they found the problem and I did not want to have it fixed by Roto-Rooter. It would void the six-month warranty. This is a friggin rip off it's a scam stay away

I needed bathroom plumbing. Their price was ok, but your technican is the key to the job. Ask…read morefor Brendan #2503 - he is the best and worth waiting for if you can. If not and it's urgent, ask for Jamil #6372. You know these guys will be around in a year.

This company was fantastic -- fast, professional, and incredibly thorough. They explained…read moreeverything clearly, removed the mold completely, and left the space feeling fresh and safe. Honest, reliable, and easy to work with. I'd absolutely use them again.

Exceptional Service from Tate Abate Mold Removal! Tate and…read morehis team were extremely professional, honest, and thorough from start to finish. They quickly identified the mold problem, explained the process clearly, and took care of the issue without cutting corners. The cleanup was spotless, and they made sure the air quality was safe before wrapping up. It's rare to find a company that truly cares about both the job and the customer -- but Tate does. Highly recommend to anyone dealing with mold issues!

Prompt, professional, and attentive…read more I'd give Rob 10 stars if I could. There was no salesmanship, but professionalism, compassion, and care for our family after a flood. Rob returned multiple times to check on us and to bring additional equipment. He made sure that the moisture meter results were in line with the standards until he presented his invoice for payment. He documented and explained his work. I'd send him to my older relatives, clueless about water remediation, in a heartbeat knowing that Rob would be honest and attentive. I'd also highly recommend him to my knowledgeable homeowners-neighbors, confident Rob would answer any of their questions - he has multiple industry certifications: a subject matter expert.

Best service ever!!!!! Rob was simply amazing and took great care of my mother's home.read more

Today Peter and Marissa came and clean my air ducts. They did a very good job and were super nice…read moreand polite. I hope the next time I use Stanley steamer that they come

Today Eugene was here to clean the carpets. He called to say he was on his way despite a road…read moreblock he encountered. Eugene is very professional as well as a kind human. He did everything right. Eugene is The Man! and deserves 5 stars!

I have had a very bad experience with Servpro of Edison over the last few months. I provide details…read morebelow and in many instances quote the owner of Servpro of Edison from his texts to me to support my opinion that the owner is a liar and dishonest person who may have committed an insurance fraud. He is also a rude and condescending person who did not treat me with any respect that one would expect as a customer. A few months back, our sump pumps malfunctioned and our basement was flooded. I called Servpro of Edison. They sent someone who later turned out to be one of their team leaders, to inspect the damage. He started relating the information to the owner on his cell phone. They were very interested in how much insurance coverage I had. Normally, this kind of damage is either not covered with the standard home owner's policy or has very limited coverage. I wasn't sure. He handed me his phone so I could speak with the owner. I asked the owner to provide me an estimate if I ended up paying for the cleanup myself. His estimate was $4,000. Later in the day, I found out from the insurance company that I had bought limited additional coverage for Sewer Backup which also covered damage due to sump pump malfunction to pay for cleanup and restoration and repairs. Servpro of Edison was there just for the cleanup. Now the owner started pressing me to sign a direct pay authorization so he could be paid directly from my insurance company. He also offered me a 5% discount if I signed that authorization. He further told me that if I signed the authorization, he would get the money in about two weeks and would pass on my discount to me right away after that. I am a retiree and the insurance was not covering the cost of replacing the sump pumps. A 5% discount could be helpful so I agreed. A month later I asked him if he had been paid yet. He texted me back, "No, we have not been paid yet. 45 days is quick, 60 is more realistic." If he knew at that time that with direct pay authorization, it would still take him up to 60 days to receive the payment and the same for me to get the discount from him, he surely knew the same a month back when he gave me an estimate for payment of two weeks. That was my first indication that he was a liar and a dishonest person. A few weeks later, I was informed by my insurance company of the exact amount of the payment they sent to Servpro of Edison which was a little over $10,000. That's when it dawned on me why he had been so keen about my insurance coverage and why he deceived me into signing a direct pay authorization. He had just ripped off my insurance company by about $6,000. Remember, his estimate to me for cleanup was $4,000 if I were to pay him myself. What changed? Just the payer. It was now my insurance company rather than me and the charges went up by 150% or 2.5 times. It begs the question, if overcharging an insurance company by 150% an insurance fraud? I am not an attorney but as a layman it is clear to me that this was an obscene overcharge which I find grossly repugnant and I believe that it should be and is most likely an insurance fraud. The insurance companies don't absorb the losses due to fraudulent charges. They still normally show healthy profits year over year. They simply pass on the fraudulent charges to their customers in increased premiums. It is therefore all of us, the policy holders, who end up paying for the fraud. I texted him a few days later, and asked for my discount. He texted me back that they had still not received the payment and added, "I am sure while $500 [is] nice, it is not going to make or break your week". It was clear to me by now that I was not being treated with respect as a customer. He was rude and condescending. A few weeks later, I received the discount payment and noticed that he had shortchanged me by $32. I texted him. His reply was that he had withheld the amount from discount for taxes and he continued with the same arrogance and condescending attitude he had demonstrated in the past, "Pretty sad that you are complaining about $31 while I had the generosity to give you anything back". Our 5% discount agreement was on the payment received by him and there were no exclusions for payments he had to make to anyone; whether for taxes or rent or employees pay or anything else. Secondly, consider the irony of his statement. He had just ripped off my insurance company by about $6,000 and was telling me that he was sad that I would bring up him shortchanging me. To reiterate, based on this experience with Servpro of Edison and his owner, it is my opinion that the owner is a dishonest person who grossly overcharged my insurance company and may have committed an insurance fraud in the process. He was rude and condescending to me at many occasion. In hindsight, I feel that I was treated as a patsy to open the door to my insurance policy for Servpro of Edison and my insurance company was a mark for them.

Incredibly nice and efficient work. Showed up on time and left my basement basically spotless after…read moreit had suffered water damage. Will hire again. :)

NEVER let these people "service you" !! If I could give…read morezero stars I would. Kevin took advantage of my unwarranted anxiety. Barely a 1/4 inch of water in my semi finished basement after some heavy rain. This was supposed to be a "friend" / they quoted me as if I lived in an industrial building. My son and I had already wet vacced most of the water and it was receding. I was so taken by these shysters. They quoted $10k for a (maybe) $1k job. Then brought it to $8k for a "friends and family discount" and offered 0% financing (another scam in and of itself) and I offered $6500 cash (HUGE mistake) and sent Kevin away with a check prior to service. Job was to remove small section of laminate and a large area of linoleum. Two guys came in , tore away the laminate flooring and brought in some intimidating looking drying equipment. They were there for less than an hour before one of them came upstairs and told me they couldn't take out the linoleum bc "oh no! Asbestos possible!" ~ at that point I said NO do not take up the linoleum!! I then talked to owner to tell him job significantly changed so $6500 should come down. He blew me off and I put a stop payment on the check. Then he got back to me and told me he'd take off $500!!! UNBELIEVABLE- for the largest part of the job. There was NO water to clean and the only work they did was take up the laminate and bring in big fans and humidifiers. ..... I argued down to $5k cash and told him to get his equipment OUT. In retrospect I should have given them no more than $1k!! Oh boy this was """friends and family""" taking advantage of my anxiety and good nature. I'm so upset with myself and gullibility. Two guys, 4 hours work for $5k I learned lesson the very very hard way. Never ever again.

They came out the same day my water heater flooded part of my basement. The next morning they were…read moreat my house ready to get to work. They were professional, orderly, and conscientious. I wouldn't hesitate to use them again, but I hope I never have to!