From the first phone call until end of job, clear communication and quick response to any messages…read more He cleaned the common areas for a 4 family house that had not been done in over a year. They look 200% better!!!! I highly recommend Patrick and his staff!!!! And very fair pricing I. Gasman

My fiancé and I recently underwent a two year complete gut renovation for our newly purchased…read morecondo. Renovations went well, but the DUST was everywhereeee. The dust was located on baseboards, lighting fixtures, flooring, kitchen countertops, and also in my kitchen cabinet interiors. With our new bundle of joy on the way we wanted to make sure that we hired a professional cleaning service that not only specialized in post-construction cleanings but also used chemical free products. After having a phone consult with Patrick we decided to move forward and book their services. Patrick explained all details of their post-construction package which put our minds at ease, he was also very knowledgeable and patient with all questions that we had. Our project lasted for six days at eight hours per day which seemed long but it was well worth it. He also used commercial air purifiers and Hep-a vacuums which was greatly appreciated. Our experience with Elite Supreme Cleaning was flawless, pricing was more at a premium rate compared to others, but it matched the quality of service that Patrick and his crew delivered. Thank you again!

The booking process was clear and easy and the communication on the day of cleaning about arrival…read moretime was so helpful! The women who cleaned our apartment did an incredible job. They cleaned every crevice. It wound up taking longer than expected but I was told in advance which I appreciated and it was because they were so thorough. Will book again!!

glad I finally called Neatly Yours after hesitating for a few months. Reserving a date was easy and…read morethe price quoted was what they charged me. Ivanesca did a good job. I will have them back again.

Amazing! Very thorough and friendly cleaners! Easy to schedule and very communicativeread more

I'm extremely happy with the cleaning service we received. We had just finished renovating our…read moreentire apartment and needed a very thorough post-construction deep cleaning before moving in. There was fine dust and residue everywhere, including inside cabinets and closets, along the floors and baseboards, around windows, and throughout the kitchen and bathroom. The whole process could not have gone more smoothly. Everything was very well organized from the beginning, and the cleaner actually arrived earlier than our scheduled appointment, which was a great start. He was professional, efficient, and incredibly detailed with the cleaning. You could tell he wasn't just rushing through the apartment -- he really took the time to make sure everything was properly cleaned. By the time he finished, the apartment looked amazing. The renovation dust was gone, everything felt fresh and spotless, and we were able to walk into a space that genuinely felt ready for us to move into. There wasn't anything we were unhappy with or felt needed to be redone. It was such a seamless and stress-free experience, especially after dealing with all the work involved in a renovation. Great communication, punctual service, excellent attention to detail, and most importantly, excellent results. I would absolutely book them again and would highly recommend them to anyone who needs a deep cleaning or post-renovation cleaning.

Amazing job! Very thorough and professional and for a great price. Love the results!! Will…read moredefinitely be using this service again.

I am hesitant to ever give small business negative reviews because I know they are trying. However…read morethe experience with Novanna was unacceptable. No one responded to my email that was sent the day before my service asking what time I could expect someone. I had to book a two-hour window (8-10am) and I asked if I needed to wait the entire time for someone. Someone replied and said that I would receive a 30 minute notice before the cleaner arrive (so I still would have had to wait two hours either way?) I replied to that email and asked about a specific time frame and received no response. The next day, the day of my service, I did not receive a 30 minute advanced notice, she just showed up at my door at 8:30am. She did not come with any supplies as the website stated. She only dusted the tops of furniture and did not wipe anything down. She didn't put anything back in its place and I had to go through my apartment and put things away where they belonged after she left. Even organizing things would have been helpful. I specifically asked that she lift the rug in my bedroom to mop the floor underneath and she said she would. When I got home, I checked and this wasn't done. She furiously grabbed the mop and did it quickly in a hurry, while speaking on the phone. A few days later, I received a text message to my personal phone saying that I had a balance due but with no instructions on how to pay it until I asked. Not a single email communication with them stated how I pay for the service. I asked how to pay it was and I was sent a Venmo image and that's it. I replied TWICE to the text message requesting the information over email and have yet to receive a response from anyone. I don't know what experience everyone else had, but mine was terrible and I will never use this service again.

Not recommended if you value your time. It seems that coordinators and the cleaner don't have good…read morecommunication. My scheduled time was changed twice; plus the work I asked to focus was not communicated to the cleaner (or the cleaner decided to go with her own flow.)

Prompt communication, fair price, and high quality work. Impressed by their performance and hired…read morethem a second time, with the intention to make this a recurring service.

I need to update this review. Sandy's company is indeed as good as the others say it is! After…read moreshe saw my 1 star review, she realized that we had had a miscommunication about the baseboard and she reached out to me directly to try to make amends. She offered to do a deep cleaning of my apartment and she even made an exception to come out to Queens to do it, even though she doesn't usually service Queens. The apartment was in very bad shape and she made it look fantastic. The tub was completely black with mold and it now looks brand new. She is so meticulous and on top of everything! I feel like she and her team really went above and beyond - they cleaned the AC unit, the windows, places where I did not expect her to clean, and she organized all of our clutter (but not in a bad way - I can still find everything!) And she's super communicative. For several days prior to the cleaning, she kept in touch with me to make sure that everything was ready for the cleaning (e.g., cleaning supplies and clearing clogged drains). During the cleaning itself she made sure to text me with any questions she had. She even put up with a little snafu we had when she arrived and the doorman had apparently lost the key to the apartment. She was very patient and understanding and she was so communicative the whole time! I'm really impressed with Sandy and her team. I am now so sorry that I wrote a poor review because clearly it was a miscommunication the first time around!

Had a great experience with Yes! Sandy was very responsive and booked my cleaning for exactly when…read moreneeded with very competitive pricing. Susie came to do my move out cleaning and was thorough, efficient, and friendly. Would recommend!

Mandy was great ! She fit me in last minute and was so prompt, even texting an ETA before arrival…read more Apartment feels so clean - a very through job, and payment in advance makes everything so easy. Would highly recommend!

Update: originally I gave this company 5 stars. Unfortunately, they used too much water on our…read moreoriginal, 130 year old hardwood floors, causing some boards to warp in the days following the cleaning. I am currently in the process of resolving it with them. However, I sent them a photo of the floor warped and the owner said, "that doesn't prove anything." I find this response unacceptable. She was here, she saw the floor not warped. It is now warped. I am sending them additional photos and a photo of the floor prior to cleaning tomorrow but this is so depressing. I am really upset and hoping this company will resolve this with us. Mandy and another cleaner took a filthy, grimy, dust and dirt covered apartment that had not been lived in for over a year and had been used as a wood shop and made it shine and sparkle. The appliances look brand new now. They deep-washed the floors so that all the dirt and grim is gone. They did a great job and I'm planning to hire Eco-Friendly Cleaning to clean our living space.

We contacted Brightly for a deep clean of our apartment and couldn't be happier! Not only is our…read morespace sparkling clean, but Saul arrived friendly and eager (and early) and was happy to give us tips and tricks throughout his time here. From the moment we reached out (through Up and Go) to the end result, we felt taken care of throughout the whole process. I would enthusiastically recommend Brightly to anyone in consideration!!

Maribel of Brightly did an outstanding job cleaning my apartment. I booked Brightly through the Up…read more& Go website and it was easy to use and I appreciated getting to choose the extra service of getting my fridge cleaned. My roommates and I left her a key and went to run our Sunday errands. We came home and wanted to cry because she went above and beyond and made the apartment feel clean, home-y, and sparkly. Her cleaning allowed us to focus on other things for two weeks that weren't cleaning. We are so appreciative and we are definitely hiring Brightly again!

I can't speak highly enough of JEM. I found them through Yelp when I needed a cleaning service to…read morecome in weekly to a small office. The service they provided was exemplary enough that when we moved to a larger office, we asked them to come to the new place on the west side to clean the office Monday through Friday. They are incredibly responsive - Juanita answers all emails and texts very quickly and always does her best to say YES to requests. She and Martha do an outstanding job and take care and time with the job. JEM will now clean our office every weeknight, put away grocery and office supplies, and run and empty the dishwasher. They have been so flexible when we need special services and to come in on different dates and times (including weekends!), going above and beyond what any other service we have used does. They are incredibly thorough and conscientious. I feel really lucky to have chosen this service to help me with our office. The five star reviews they have earned on Yelp are well deserved.

We contracted JEM Cleaning Corp to conduct weekly cleaning for our showroom in the Flatiron…read moreDistrict as well as Ad Hoc cleaning requirements. Juanita and Martha are very professional at what they do and are also very trustworthy. They are very responsive and flexible to the needs of our business when we have some schedule changes or urgent requirements. They are also very respectful to the space. I highly recommend them!

I requested a move out clean & Jordan and his team did an amazing job and cleaning this apartment…read moreespecially that it had an outdoor space and they went above and beyond to make sure it all was ready for move out. The value for money was great for such a job and I appreciated their hard work especially on such a stressful day. I love how they handled my place and the type of energy they brought in and the kindness and thoughtful attitude. I will definitely use their services and I highly recommend them!

Jordan and his crew did an excellent job on my kitchen, which had an experiment go sideways. They…read morewent above and beyond, even cleaning the inside of my microwave! My only advice to you guys is to let the client know that smell removal is not part of the cleaning surfaces quote. This team has a bright future! Good luck!