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    Floor Coverings International

    4.3 (32 reviews)
    Open 8:00 am - 6:00 pm
    Updated 3 months ago

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    Services - Floor Coverings International

    Carpet installation

    Carpet removal

    Floor installation

    3 More Services

    Grout refinishing

    Grouting

    Tile installation or replacement

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    Recommended Reviews - Floor Coverings International

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    Room with TV used to be carpet.
    Garrett G.

    We called around to several different floor installers and received a number of quotes before deciding to go with Floor Covering International. Prior to settling on FCI some other installers had changed quotes on us multiple times for no justifiable reasons. FCI was able to start the installation sooner then everyone else and the installers where a friendly bunch of guys. One of the installers is a budding Pavarotti because he was singing while installing our tile. We fed our installers and kept them hydrated with sodas. The final result is very good and we are quite happy to have a smart looking backsplash in the kitchen. The previous backsplash installer was a handyman from Thumbtack and it was a complete disaster. FCI also installed plank porcelain tile in our front room and tied it into to the rest of our existing flooring perfectly. Looking forward to future projects with FCI.

    Stair runner

    With a baby on the way, we were in search of a reliable flooring company to help with a stair runner to add some grip to the slippery stairs. Luckily we found Deb and her team who were absolutely wonderful. She sent Shawn out very quickly with the mobile show room. It was so easy, he was extremely friendly and knowledgeable which made the process a breeze. Jason did the install and was extremely nice and reliable as well. Everything moved very quickly and we LOVE how it turned out. Can't say enough great things about Deb, Shawn and Jason they truly made this the most seamless hassle free experience we have ever had. They treat you like a family!

    After

    I had a carpeted staircase in my home, and wanted to update the look. The design associate, Efren listened to my concerns, and created my floor project vision. He was a pleasure to work with. The installers were great. They respected my home, were efficient, and professional. After installation, cleaned up, and staircase looked fantastic! Floor Coverings International prides themselves on the quality of their flooring, and customer satisfaction. Deb, the owner, wants the customer to have the best experience possible. I am so pleased with my staircase, and recommend their services.

    love our new floors
    Kenwyn T.

    We had FCI (Floor Covering International) come in and do the whole downstairs flooring and we are so pleased with the service, professionalism and price we received from them. it was a big job of removing the old tile and installing new tile and the were so careful and detailed to close off the area to minimize the dust and even after they did the tile install, had a company and clean and dust the whole down stairs.. very very happy with FCI... THANK YOU

    Room in Marriott
    Tammy K.

    I stayed at my favorite local getaway at Manhattan Beach Marriott. I noticed they did a room and lobby renovation. My room looked SO GOOD. I was extremely impressed with the new flooring my room and the lobby because I just finished redoing the bedroom floors in my home and needed to redo the floors in my office in Scottsdale. I wasn't that happy with the job that was done in my home and I didn't have time to go to the flooring store, etc since I live pretty far away. I'm friends with one of the managers at the Marriott and discovered that the Floor Coverings International Chandler-Gilbert was the flooring company for the remodel. My friend gave me their contact information. I reached out directly to the owner and we hit it off she was super friendly and was extremely knowledgeable. Debra helped me with the design and selection of wood tile and helped me hone in on exactly I needed. She was extremely patient and walked me through the entire process. Her team was really professional and did a great job tearing away the old carpet and installing beautiful hardwood.

    Hallway
    Stacey D.

    We had water damage to our upstairs flooring and the owner Debra had her team come out as soon as we called them to get us a quote and get started. We were very happy with how nice it turned out and how fast they got it done. I would highly recommend Floor coverings international chandler gilbert.

    Grey tile, living room
    Jessica R.

    Initially, we were really impressed with Floor Coverings Int'l Deb is a super nice and informative salesperson who actually took time to go over the process, help us pick out our designs and offered advice. They came in lower in price than the three other bids we received so we decided to move forward with them. Since it was a small job, they were able to get us on the install schedule pretty quickly, which again was a plus for us. The crew was supposed to arrive at 8:30am the first day of work but ended up not showing up until 11am. I was annoyed at this because I had taken off work to be there and meet them. The workers seemed nice, but there was an obvious language barrier that made it very hard to explain to them what tile was going in which room (you would think they'd have notes on this but they looked to me to direct them on which was which). The install was supposed to take two days, but the workers left early the first day (after showing up late) and left the rest for the second day. Second day rolls around and they arrive on time and finish up by 1:30pm. They left the area very dirty (grout debris everywhere, not swept and left the tile and grout outside on my front porch). It just felt unfinished. However, we were willing to overlook that as we were happy with the install and how the tile looked. We had originally paid Deb half the cost of the job to get started which went along fine. When the job was done, she said she wanted to come by to see the finished project and pick up our final payment. She gave some days and times that worked and we settled on a date. That day came and went and Deb didn't show, didn't call, nothing. A week later she texted and said that instead of her coming by, if I could send her pictures of the job, that would be fine and I could pay for the remaining balance over Zelle. I was out of town at that time for a funeral for an immediate family member so I told her I'd do it when I was back. I am so glad I waited. The day we got home, we noticed that a tile in our living room had cracked near the edge. It felt like there was air underneath the tile and subfloor and it cracked right through. I reached out to Deb and she assured me that they would be back out within a few days to fix it. They did come back (they were an hour early this time and I wasn't home yet so they waited around until I got home) and fixed it right up. We haven't had any issues since, and have paid the remaining balance. All in all, we got what we wanted. I just felt as though there should be more professionalism and following up on designated times and days. Yes we were a small project, but we felt as though we were an afterthought sometimes because of that.

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    9 years ago

    We loved the fact that they came to us with more than enough samples to choose from and the end result is absolutely amazing!

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    6 years ago

    This is a great company! Very professional and thorough. We worked with Brooke who was extremely helpful, professional, and friendly.

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    Ask the Community - Floor Coverings International

    Review Highlights - Floor Coverings International

    Can't say enough great things about Deb, Shawn and Jason they truly made this the most seamless hassle free experience we have ever had.

    Mentioned in 7 reviews

    Read more highlights

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    Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

    The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

    Arizona Prestige Flooring

    Arizona Prestige Flooring

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    Working with AZ Prestige was the combination of craftsmanship, good communication, and fair price…read morethat is so hard to find these days. I can't recommend them enough. I wanted a quality install and was pretty particular about details like transitions to tile, baseboards, that I wanted to pull out old carpet, I was ordering the materials, etc. Paul and Daniel knew exactly what I was referring to regarding smooth transitions and immediately said "no problem" after others gave me a whole song and dance. They also provided a professional, accurate, and detailed estimate while clearly telling me what might cost more once they get in there (e.g. leveling the floor). Other companies either gave me really rough verbal estimates or overly specific (& wrong) estimates. Communication with the guys is fantastic. The work was done with the kind of craftsmanship I expected from my meticulous grandpa (that is.. they know what they're doing and do it properly!) The guys work fast, thoroughly, are kind and easy to have around. I had feedback on two small things while they worked.. no problem, they resolved them quickly and without issue. I can't recommend AZ Prestige enough.

    I had an incredible experience with Paul and Daniel from Arizona Prestige Flooring. From start to…read morefinish, they were extremely professional, detail-oriented, and truly cared about delivering top-quality work. They installed my wood flooring flawlessly and handled all the tile work throughout my home with precision and craftsmanship. Every cut, edge, and finish was done to perfection you can tell they take real pride in what they do. What really stood out was their communication and commitment. They kept me informed every step of the way, showed up on time, and went above and beyond to make sure everything exceeded my expectations. It's rare to find a team that combines skill, reliability, and genuine customer care like they do. I would highly recommend Paul and Daniel to anyone looking for flooring or tile work. I'll definitely be referring all my family and friends to them!

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    We wanted to have all of our flooring replaced in our 2700 square feet. The Floor Store was the…read morethird business we received a quote from. The pricing was fair, we loved that it's a local family business and they were very good at guiding us through the process of choosing our flooring, which can be an intimidating process. There are loads of choices in their showroom! We were so happy with our results and the customer service that Chris gave us, we recently recommended our real estate clients to use The Floor Store, too, and they're in the process of replacing all their flooring. I highly recommend this business and I will continue to refer our family, friends and real estate clients!

    Working with The Floor Store during our house remodel was the best choice we made! They helped us…read morewith our flooring through out the entire house and our countertops and we couldn't be happier! Let me start with Chris - he is beyond amazing! From start to finish he was incredible to work with and truly wanted to make sure that we were happy with every decision we were making. He was always willing to instantly help with questions or provide new options or ideas. Without his help, I know our house would not have turned out as amazing as it did! He was on top of our project the entire time (which had many moving pieces) and also made sure we met all our deadlines in place - which were very very tight. He truly provided the best customer service and highest quality of work you will find! Thank you Chris for being so wonderful! Theresa did an amazing job with all the scheduling and communication! She always ensured that I was aware of the schedule and any details. I truly appreciated that she made it easy on me throughout every installation we had scheduled! Rodrigo and his team installed our hardwood floors and also did an amazing job. They were so professional, respectful and the quality of their work is unmatched. The floors are truly spectacular and exceeded my expectations! Jaime installed our counter tops - which we chose to do waterfall edges. He matched the veins perfectly, which was a major concern of mine going into the process. His quality of work is also wonderful and he truly cares about all the details. Pedro completed our herringbone tile project and it speaks for itself. It is beautiful. But again - I have to thank Chris for this as he helped with the idea! Overall, you will not regret working with The Floor Store! They are all so professional, respectful, easy to work with and most importantly they care! They want you to love your house projects and ensure the highest quality of work! Thank you again to all of them - we will without a doubt be a returning customer in the future!

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    The team at Legend Flooring is the best! I've trusted them with two different houses now, and…read morethey've been excellent throughout the entire process. Most recently, we experienced a flood on our first floor and needed to replace all of our flooring. The restoration company recommended another contractor, but I insisted on having Legend Flooring handle the job. I'm so glad I did. Mike, our primary point of contact, was incredibly consultative and often pointed out things that ultimately helped us with our entire rebuild. Legend installed Luxury Vinyl Plank (LVP) in our main rooms, carpet in a bedroom, and new tile in our bathroom. They also handled all the new baseboards. Everything came together beautifully. It was also reassuring that the overall cost for the project was very much aligned with the reimbursement from our insurance company. Special shout-outs to Wendy, Wendy L., and Doug L., who run a great business and helped make our project a success.

    My husband and I shopped around for flooring and Legend flooring had 5 stars when it came to…read moreproduct availability , product pricing, and a very helpful, friendly and knowledgeable staff. We wanted to mention a special thanks to Mike Griffith, Wend Lentz, and Wendy Pendleton for making our experience a great one. The installers they used were awesome. They went above and beyond to get out home prepared and did a great installation job. Thank You Legend Flooring! We highly recommend you for anyone looking to replace or upgrade their home. ‍

    Vision Flooring

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    John at Vision Flooring understood the tight spot I was in with insurance restrictions and was…read morecaring and kind enough to steer me to a competitor who he thought may have more options at my low price point. So kind of him, and their inventory is superb. He taught me a LOT about flooring and if I could have bought from Vision, I would have. Check them out! You'll find what you want!

    After getting quotes from several area flooring companies I decided to go with Vision. John was a…read moregreat salesman (very patient with all my concerns). I felt like we got a good deal and signed the contract. Now this is where everything starts. The installers (appeared to be knowledgeable and they were very nice) but the job was so disorganized. They started downstairs and then decided to move upstairs. So day 1 they did LR/DR and Master, Bonus room and 1/2 the hallway. My problem was they were walking (with shoes in and out) all over the new carpet. There was NO attention paid to this at all. It wasn't until day 2 when they said they ran out of carpet and I brought this to the supers attention was anything done about it (oh and the super said "thats a good idea to put down plastic; I'll bring that up in our next meeting". Seems to me after you are told when shopping around "NOT" to walk on your carpet with shoes that it should go without the customer saying anything that plastic is laid down. Oh and he also suggested having the "NEW" carpet cleaned for us. Did you know that every time you clean your carpet it breaks it down? It was when we installed our previous carpet 16 years prior. Now the running out of carpet thing was super annoying. What???? They wanted at first to leave the staircase (full of tack strips) for 2 weeks. Then, it was well we can leave the bedrooms and do the stairs. Very unorganized. And suddenly they find the carpet to complete the job. It was an exhausting day 2 with the installers here well past 8 pm. Day 3: The job gets completed and we are trying to get the house back together. Couldn't find furniture legs anywhere for the sofa and so the installer was kind enough to just pay me out of his pocket to order new ones on Amazon. By now I am so frustrated with the installation process I am questioning why I went with this company. The following Monday, the new manager or whatever she was calls. After going over the entire mess with her she offers me a $250 deduction. Ridiculous! But whatever. The carpet was now done and it does look nice. Now I just have to deal with this company on the "free" first cleaning within this next year. My suggestion is to shop around before using this company. The salesman John was really the only professional.

    Floor Coverings International - flooring - Updated June 2026

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