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    Abel Carpet Tile And Wood

    4.9 (56 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

    Get a quote

    Response quality

    Excellent

    Response time

    30 minutes

    Services - Abel Carpet Tile And Wood

    Carpet installation

    Abel Carpet Tile And Wood Photos

    Recommended Reviews - Abel Carpet Tile And Wood

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    Reviews With Photos

    Beautiful new carpet!
    Dan A.

    Friends of ours referred Able Carpets, after Mike got their carpet installed in a tight timeline during the holidays. So we've had our new carpet for a little over a month now, and we're still in awe of how amazing it looks and feels. Mike explained everything during his initial visit, he brought a bunch of samples, and made sure we looked at the samples in the rooms where the carpet was going. The lighting in the different rooms brought out different colors in the samples, which allowed us to pick the perfect color for us. It's amazing what a difference lighting makes. We'd have never picked this color under different light, but it look amazing. The installation was flawless, and Mike has followed up with us a couple of times to make sure we were completely satisfied with all aspects of the job, which we are. Thanks again Mike, we love the new carpet!

    After the carpet install on the stairs.  Huge mess on my brand new furniture and floors.
    Joel C.

    Great install of the carpet on my stairs. The installers did an great job. But they left a mess everywhere. My basement was remodel and completed a week ago. The floors were spotless. After the carpet install there was a layer of dust and dust balls everywhere. In every room !! Took me an hour and a half to clean up the mess !! How much are you willing to clean up ??

    Sarah W.

    We just got our carpet installed and we love it! We went with Abel because it didn't feel like a sleezy sales pitch like so many other flooring stores. They provide an overview of the various product options and are very knowledgeable about flooring. Once we knew what we wanted we got it installed less than a week later. Quality is great!

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    8 days ago

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    Mike F.

    Thank you for the five star review and thank you for your business!

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    11 months ago

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    Mike F.

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    5 months ago

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    Mike F.

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    Mike F.

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    7 years ago

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    Mike F.

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    10 years ago

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    8 years ago

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    7 years ago

    Great people and a job well done! Everything done as promised for a good price! We love our wood plank tiles!

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    8 years ago

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    14 years ago

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    Mike F.

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    14 years ago

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    Mike F.

    Thank you for your review Katrina!

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    8 years ago

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    11 years ago

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    9 years ago

    May do a good job but never called me back to schedule a quote which is pretty sad customer service. Moving on to someone else.

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    10 years ago

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    Page 1 of 2

    Ask the Community - Abel Carpet Tile And Wood

    Review Highlights - Abel Carpet Tile And Wood

    Mike Fasano, the owner, was very helpful via our initial e-mail communication and then wonderful during our meeting.

    Mentioned in 6 reviews

    Read more highlights

    Beck's Floor Installations

    Beck's Floor Installations

    4.8
    (123 reviews)

    Beck's was so easy to work with, priced well and their work is spot-on amazing. It was better…read moreservice and install than I ever expected. I needed to extend exiting tile installed 4 years ago by a different company to other parts of my home (master bedroom, walk-in closet and office). I had additional tile for them to use. They matched it up perfectly, executed as promised and left the place 100% clean. The entire process was so easy: I measured the room and sent pictures. I got a bid with-in hours and they schedule my install. They showed up on time, were very courteous and talked through any issues they encountered. I liked them so much I had them come back out the next week and install more tile. This is a company you keep in your contact list and refer.

    The entire process from start to finish was awesome! The customer service was a 10 all around! From…read moreDave meeting us at the showroom, Misty handling all my questions, and Robert and Rob who kicked major butt on the Installation. I will say it has been YEARS since I have witnessed employees hustle as hard as those guys did! Our Job was completed in 4 days. They were on time every morning, friendly, polite, and they swept up after themselves each night. They were patient with us when we had a hiccup on day one and they worked with my husband to resolve it. Our floors are beautiful and we are so happy with their work! If you're looking for a local flooring company that actually cares about customer service, call them today!

    The Floor Store

    The Floor Store

    4.2
    (71 reviews)

    We purchased our new kitchen countertops from The Floor Store and am very pleased. Their Gilbert…read moreshowroom has a large selection to choose from, and are very knowledgable in all products. Prices are very reasonable too. Marla is a pleasure to work with! Professionalism all around from everyone we encountered. We had a minor issue after install and Marla was right on top of it - coming to the house TWICE personally to make sure it was resolved (it WAS!) Top notch customer service that you just don't see any more. Highly recommend The Floor Store!

    I chose The Floor Store for both flooring and countertop projects because of the positive…read morereputation they have built in the Valley. Unfortunately, my experience did not match that reputation. The projects themselves had issues, but the bigger problem was the communication, lack of follow-through, and lack of accountability when those issues came up. To be clear, I understand that mistakes happen. Materials can be delayed. Defects can occur. Schedules can change. That is part of any home improvement project. What matters is how a company communicates, takes ownership, and helps the customer through those issues. That is where The Floor Store fell short in my experience. My carpet project started with a material shortage that left part of the installation unfinished while more carpet had to be ordered. That shortage also appears to have contributed to seams being placed in areas where they may have been avoidable if enough material had been ordered correctly from the beginning. The countertop project then brought a separate set of problems when a defect was identified and a replacement became necessary. Again, issues happen. But throughout both projects, I repeatedly had to chase down updates, ask for status information, and coordinate details that I believe should have been proactively handled by the company. The most frustrating part was the breakdown in communication between scheduling, installers, contractors, and management. Follow-ups that were promised did not happen. Schedules changed without proper notice. At several points, I felt like I was doing the work of the project coordinator just to keep things moving. What concerns me most is what happened after the projects were completed. At management's request, I took the time to provide a detailed written summary of my experience and concerns. I sent that on July 25. Weeks went by with no acknowledgment or response. I followed up again on August 11 and still received no meaningful communication. I also attempted to escalate the issue again before posting this review. That lack of response reinforced the exact concerns I had already raised about communication, follow-through, and accountability. I spent more than $20,000 with this company and expected a much higher level of customer service and project management. While the final products may be acceptable, the process to get there was unnecessarily frustrating and disappointing. At this point, I am posting this review because all private attempts to resolve or even discuss the matter have gone unanswered. I was not looking for excuses or an argument. I was looking for acknowledgment, accountability, and an honest conversation about what went wrong. Ignoring a customer after more than $20,000 in business is not acceptable. If ownership or senior management genuinely cares about their customers, their reviews, and the reputation of this business, I would encourage them to contact me immediately. I would still prefer to resolve this directly and fairly, but that requires someone from The Floor Store to actually respond. Future customers should know that when things go wrong, communication and follow-through matter. In my case, that is where The Floor Store failed. I hope management chooses to take this seriously, because this experience has completely changed the way I view a company I originally trusted.

    Abel Carpet Tile And Wood - carpeting - Updated August 2026

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