Honestly, start to finish, I can't complain! We worked with Alan on choosing carpet for our main…read moreliving area and dining room. We then threw him curveballs left and right. We added on carpeting two sets of utility stairs (garage/unfinished basement), and then dropped the knowledge on him that we had purchased LVT for our kitchen and entry that we needed to install as well. Surprisingly, we were able to tack that on to the quote and job. I'm super happy about the cash discount offered!! Cash is Queen! The installers busted their backsides. The LVT guys were here a few days to prep (as we had flooring under flooring, and uneven underlayment). They did everything I asked of them and also presented me with options throughout the process. Because of this, I know that down the road if I change out this new flooring, the process will be easier. Very happy! They were also super clean and respectful of my home. The carpet installers were amazing! My dumb self made an error (couldn't find the remnants after install) and my word they were nice about it. (They were literally right in front of my eyes in the basement and for some reason, I couldn't see them. I felt so dumb. lol) The carpet looks amazing too! I just keep using that word---amazing. All in all, I had... you guessed it, an AMAZING experience with CarpetLand!

We had a waterline leak on June 12th, and the kitchen flooring was torn up. In mid July after…read moreeverything dried CarpetLand scheduled August 6th to install the sheet vinyl. My wife hit the ceiling...she had a very hard time in her wheelchair trying to roll over the floor's regular surface then up and down both 1/4 to 1/2 inch drop to the subfloor. Her complaint reached Joe, a corporate executive; he changed the date to July 31. David, Omar, and Scott did a most expert job of installing the complex pattern of the floor. The floor looks great! Thank you for your service. Bill Bellinger, Loves Park, IL

Awful. Our kitchen remodel included missing cabinets, wrong sink installed, and unexplained delays…read more We are at two years since start and are still not done. The sloppy designer was fired misprocess, and management offered no energy to rectify.

A really nice store with good selection. I bought a fireplace set that is still holding up years…read morelater. Will be back in the future when I need more home goods.

I wanted my old, nasty carpet pulled and new floors installed. Since I have pets, I opted for a…read morevinyl floor. I chose a style and pattern that complemented my existing interior and resembled wood. Canyon did an excellent job during the installation, closely matching the original stain and trim. As with most jobs, there can be challenges and unexpected issues that arise during the process. Canyon handled them seamlessly with their creative thinking, techniques, and skill. They also did a great job wrapping my open stairway risers with carpet. I would highly recommend Canyon for flooring and carpet work.

Ordered a shower from Canyon and had it installed by Canyon. We have been having an issue with some…read moreof the screws not being long enough causing the door to sag with the weather is warm and humid. Was told new, longer screws would be ordered. This issue has been going on since September of 2023. When I call or text our salesperson, Dan, I get the run around of "backorder" and that is only if he responds to my text. If something is on "backorder" for five months, especially something as simple as screws, I would think a business should be wise enough to order from another source. Very poor service! Redoing our other bathroom and have chosen another Rockford business. Will be going forward with a complaint with the Better Business Bureau at this point.

These guys are the absolute best! Wonderful service and amazing selection! Prices are better than…read morewhat I found elsewhere - including the box stores.

They did an outstanding job on our carpeting this year. Wonderful service, great value, and quick…read moreinstallation. I would definitely recommend.

AAA Bath & Tile recently remodeled our 38 year old bathroom and brought it from hideous to…read moreabsolutely beautiful. John was respectful of both our time schedule and our budget. He made informed suggestions when we didn't quite know what to choose and he walked us through every selection and procedure. He was skilled, professional and a genuinely nice guy. The end result was better than I ever could have imagined. He will now forever be our go-to guy for our future projects. If you're looking for an honest guy to do a fabulous job, John McKnight at AAA Bath & Tile is your man.

From the owner: AAA Bath & Tile Provides Complete Bathroom Remodeling to Northern IL & Southern WI Area.read more

From the professionalism of Becki our saleslady ,who explained the differences of the different…read moretypes of flooring, to the professionalism of the installers, we couldn't be happier with our floors. I'd definitely have them do anymore flooring and recommend them to anyone else..

Hardwood Flooring was purchased, and the install was absolutely horrible. Larry Shields,…read moresales/manager, came out to my home to look over the poor install. Larry agreed that the installer did a terrible job, and told me he would order a new floor, have the current floor ripped out, and install the new floor. After 2 months of deceptive stalling and dragging his feet he is now going back on his word. I've read this exact same scenario in other reviews of Stateline Carpet and Flooring (promise that "We'll make it right" and then stall, stall, stall, sorry we aren't replacing the floor). Larry scheduled a "independent" inspector to come out and inspect the floor install, so they could pursue damages from the contractor that did the install (at least that's what he told me the inspector was for). Now it's very clear that he sent this inspector out to try and cover themselves, so they could get out of replacing my floor that he promised me they would replace. Seems like a rotten form of deception to lay on a customer. I literally have an HVAC vent covered up by their installers. The floor squeaks all over (the installers kept having to tape up the leaking hose to their nail gun so I'm thinking it may not have drove the nails in far enough). I could not even open my French door to my patio when installers were done because the shoe moulding went up too high and literally sealed my door shut. I'm still waiting on 6 recess vents to be installed (been on back order an awfully long time - tough to have faith in what Stateline is telling me at this point). I have multiple pieces of shoe moulding that are so loose you could literally lift them right up from the floor. The two installers installed 560 square feet of hardwood into 3 rooms in 5 1/2 hours. I had my own contractor come out to look at the job and he was shocked at how poor the install was and said it needs to be ripped up and replaced. When I told him it only took them 5 1/2 hours to install the floor and 90 more minutes the next day for transitions and shoe moulding he was SHOCKED. He said it should have taken at least 12 hours for two people to install the floor install and even up to 16 hours to complete everything. Not 7 hours total. I talked with Larry again today, and during a heated exchange he arrogantly told me "We are playing by my rules now" he went on to tell me how "impatient" I am. (it's been 2 months since the faulty install happened). Only took 2 weeks to get the original install done from the day I paid them to place the order - getting things replaced has now taken 4X longer with no end in sight but I'm "impatient" AND Larry tells me after the inspector looked things over "it's different than we both thought" (what's DIFFERENT?! You promised me a new floor and now you are backpedaling).

I hired him to replace my deck boards. I got the material and he was to start. start delayed…read more then delayed. then delayed. After two weeks, there was minimal progress. I got a TEXT message stating he could not continue and quit!!! I hired someone to continue and finish. He found many issues that needed to be done over, before he could complete my job. Ultimately, my deck is done, but two and a half months later. It is done right now, since he had to repair the improper work done. I would not recommend.

Dave did a number of home projects for me. The most recent was a laundry room renovation. His…read moreprices are good; and he does excellent work. Highly recommend.