Worst upholstery job I've ever seen 18 weeks to get it done. One excuse after another. I would not…read morerecommend him to make a dog bed.

One of the worst companies I've ever had the misfortunate of working with. We had a warranty plan…read moreon a couch, and this company was the one we were assigned for the repair. They initially scheduled a repair for March 18. On March 10, they suddenly send a message that the repairman will be there in 10 minutes. We inform them that we're not available, and they tell us that March 18 isn't available anymore. Fine - we reschedule an appointment for March 30. On March 30, no one shows up, and no sends a message saying they're not coming. After calling about five times, I finally get a call back, and they book us a new appointment for April 24. Then, on April 9, another message saying the repairman will be there in 10 minutes. This has been absolutely ridiculous and unprofessional.

If I could rate less than a one star I would! For one, I sent pictures in and asked if this repair…read morecould be done, the support of one of my Windsor style brace back chair was broken and most likely needed a new one. I sent in the pictures to Nancy (who was nice) stated she would let Jeff (the owner) see the pictures and let me know if it can be fixed and I asked again if it would be fixed correctly. That was one chair out of 6, the other five needed to just possibly be re-glued. Well he quoted a price and said they would come to my house and fix it , I set a date and was expecting to see them in a week. Well the worker came (not Jeff) and the guy (Thomas -who was nice) drove up in a car (unexpected) and got out Thomas stated that he wasn't sure what the job was and it must of been a miss communication because he can glue and drive some screws in but nothing like this that needed to be fixed,he didn't do major repairs , he was expecting something completely different and well frankly so was I . So what I'm telling you is ... if you need a couch leg to be tighten or something simple , that's fine go with company. The Owner Jeff should of just stated that he was sending someone , and that the company only does simple repairs and maybe some cleaning . Beware he's gonna charge you $275 for a simple repair, maybe some wood putty in a crack . They just do simple things because if I would of know and if he would of been honest and actually looked at my pictures I sent him I wouldn't of had to send his worker out to my house!!! Oh btw he charged me $50 dollars for his worker coming out just to be sent away, Shame on this business!!!