Floor'd Concepts

2.3 (3 reviews)

Flooring, Cabinetry, Building Supplies

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Floor'd Concepts - a variety of kitchen cabinets - Flooring Near Me - Normal, Illinois

Floor'd Concepts - a display of tile samples - Flooring Near Me - Normal, Illinois

Floor'd Concepts - the front desk of a wood flooring company - Flooring Near Me - Normal, Illinois

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Floor'd Concepts - the exterior of the building - Flooring Near Me - Normal, Illinois

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Carissa M.

2 years ago

We bought tile from Floor'd and can't say enough good things about our experience! The staff was helpful and available (but didn't hover) while we were browsing. The tile selection was more extensive than I was expecting, and our order came in so quickly. Prices were reasonable and in line with what we would've paid elsewhere. Super happy! read more

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Bob L.

2 years ago

Bought carpet for whole house. Price was in line with everyone else, but when they came to install carpet added cost for removing some of the old carpet that they said they would take care of in the first place. I even told the installers that I would rip out old carpet while they started in a different location. They charged me an extra 500 to rip carpet out that I said I would get. Carpet quality was good. Installer's were great, but the owner of the company is an A**h**e! Not friendly or a fair negotiator. All he cares about is bilking you to make the most money so he can to pay for his toys and fancy house. Stay away from this company unless you want a surprise bill and a ripoff. read more

Floor'd Concepts - Carpet installed - Flooring Near Me - Normal, Illinois

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John G.

6 years ago

Do not trust this company! I bought defective caulking from them and on four occasions ask for a refund. Every time they promised a refund would be sent. No refund!! Either their office is completely incompetent or they are just crooks. Either way don't go to this place. read more

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More info about Floor'd Concepts

1200 Fort Jesse Rd
Normal, IL 61761
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(309) 662-5672
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https://floordconcepts.com

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Does Floor'd Concepts take credit cards?

Yes, Floor'd Concepts takes credit cards.

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Established in 2014.

Floor'd Concepts is the exclusive design center for your flooring, cabinet, & countertop needs in Bloomington-Normal. Whether you're looking to enhance a commercial or residential space, you'll be floor'd by the wide variety of quality products to choose from. With over 20 years of experience, we've got the expertise to bring your designs dreams to life. Our team goes above & beyond with unparalleled craftsmanship & installation, as well as complimentary estimates. We're one of the only installer-owned flooring business in town, and we strive to provide affordable services. Design your dream space by scheduling a showroom consultation today!

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Minuteman Demolition

3.0

(2 reviews)

Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

I had requested assembly of a kitchen sink cabinet. The response and quote were quick. Larry came…read moreout the next day and was very pleasant and did a good job putting together a poorly constructed cabinet. Unfortunately, the sink I wanted to use didn't fit safely but he did everything he could to accommodate my requests. He takes pride in his work and I would recommend him to anyone.

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5.0

(8 reviews)

I was really impressed with the cleaning of our carpets by Dave Sweeney of Sweeney Brothers! We…read moredropped off an area rug ahead of time at the business to be cleaned and it was returned the day day our carpets were cleaned. He did a great job on the carpets! I will use them again.

Very professional, super friendly and helpful. Can't recommend them enough! We've had all our…read morecarpets put in and cleaned by them.

Flooring Depot

3.7

(6 reviews)

If I could rate them zero stars, I would I'm not sure how you don't even have enough money for a…read morerefund two days in a row you say the manager will go and get the cash and have it here the next day so we can return the items and get our money back but yet we come the very next day for 45 minute drive and the manager never went and got the extra cash from said bank. I've never heard of a corporate business having to go to the bank to get money for a return.

Flooring Depot has been a dream to work with. Bethany made choosing, scheduling, and communicating…read moreour installation effortless after having a not great experience with another 3rd party. The ease of working with Bethany was a weight lifted in a stressful time of balancing 2 major life events, one good and one bad (leading to the need to have the floor replaced in the first place). Highly recommend!!

Carpet Weavers Inc

2.2

(15 reviews)

The worst customer service experience ever. ..not just once but twice. Done with them. They lost…read moremy sale of an entire flexsteel living room set then again entire first floor of flooring. Terrible customer service. If you want excellent service & pricing stop at carpets plus color tile. & Martins furniture.

They installed many rooms of carpet in our house a few years ago. They said the carpet wouldn't…read moreshow foot steps, stains, wear, etc... not true. Every room they installed carpet in is now worn, shows every step, and wrinkled. We even had one room re-stretched and it wrinkled again. I saw a commercial saying their carpet had a life time warranty so I called. Ends up they only keep records for 7 years and we no longer had the paperwork. So much for the warranty. The employees weren't interested in making it right and were also quite rude. I'll never go back.

The Original Carpet and Flooring Craftsman Jr. & Sons

5.0

(1 review)

We had a wonderful experience with Dale and his son. He got in quick and got out quick while doing…read morea wonderful job! Very friendly and professional. I had no worries giving them a key and just them letting me know when they were done. They did the whole house in a couple days and it looks fantastic! I highly recommend and would use again in another house. We live in Normal.

From the owner: I’m committed to providing you with the best services. No matter the size of the job, I guide my…read moreclients every step of the way and offer highly competitive rates. Please call or text instead of sending me a message. The message board is not monitored. Thank you! Delbert Trease

Clark Custom Hardwood Floors

5.0

(1 review)

Troy refinished the stairs, landing and upstairs hallway in our 117 year old house. The bottom…read morelayer of carpet was glued to the wood and a second layer of carpet installed. The finished floors are beautiful, the stairs tighter and quiet.

From the owner: National Wood Flooring Association Member NWFA Certified…read moreSand and Finish Completed NWFA Advanced Sand and Finish Course Completed NWFA Inspector Course

Sublime Flooring

5.0

(2 reviews)

We had Sublime (Nick & Robbie) install wood flooring in our home. Their precision and…read moreprofessionalism of their work was outstanding, and we are so happy with our flooring. Nick and Robbie did an excellent job and were extremely professional. It was a great experience to work with Sublime, and we will definitely call them for any future projects. Karen & Bob

The owners and team at Sublime flooring prioritize integrity and customer satisfaction in the…read morehighest degree. The only thing that rivals their great care of the customer is their excellent work. We were finishing our basement and Sublime installed the flooring and the trim. They did a fantastic job and we love the way it looks. We couldn't imagine that space being so inviting. I highly recommend Sublime!

Extreme Clean Carpet And Floor Care

5.0

(28 reviews)

Outstanding communication and service. The team was friendly, professional and provided the best…read morecarpet cleaning service I've had. Yep, they even dusted the baseboards. Definitely would recommend this company to anyone looking for a quality cleaner.

Doug and Jay responded quickly to my inquiry about carpet cleaning v over the Thanksgiving weekend…read more I didn't have much hope I'd be able to book someone in such short notice, as I just closed on a new house the day before the holiday and needed the very dirty carpets cleaned prior to my furniture arriving on the Sunday. Not only did Doug fit me in, but they treated all the stains and the 20 year old carpet came out great - I'll be able to prolong its useful life a little more! I highly recommend Extreme Clean!

Wright's Furniture

5.0

(4 reviews)

From being greeted as I walked in the front door to showing me the location of the lift chairs and…read morediscussing the highlights of the two chairs in which I showed interest, to the delivery and rearrangement of my present furniture the next day, Wright's is #1 with me!

Wright's is a great place to shop for furniture, appliances.flooring and even pictures and lamps.read more

Tri-County Carpet & Flooring Sales & Installation

5.0

(3 reviews)

The installers showed up on time, worked quickly and rearranged their schedule to get my project…read moredone as quickly as possible. The carpet is beautiful and I am more than pleased with the installation!

I loved the ease of hiring tori county for our flooring. we were going to go with a big hardware…read morestore for this, but after having issues in the past , I wanted to know who I was actually hiring for the job. They came to measure, ordered & 2 weeks later my flooring was Installed. It was so much prettier than I could've ever imagined. The 2 guys who installed the flooring were very precise on making sure the lines were straight & very professional. I had a "sample of the flooring" I picked from the big hardware store - it was very low quality compared to the one I got. Same style, same color & brand just better quality! Tori county's price was very reasonable & id hire them again!

Sundown Exteriors

4.2

(15 reviews)

I would not recommend this company based on my experience…read more The roof was installed the month I purchased my home in 2024. By early 2026, I began experiencing multiple issues, including shingles falling off, deterioration on several shingles, and a leak around the chimney. This raised concerns regarding the quality of both the materials and workmanship. The company did return to replace the damaged shingles and address the leak. While the replacement shingles appear acceptable, the sealant work around the chimney was completed very poorly. I will be including photos for reference. Unfortunately, the roofing concerns are not the primary reason for this review. During the repair process, my brand new AC unit was damaged. What was most disappointing was the lack of accountability afterward. Rather than acknowledging the damage and discussing a resolution, I was told their crew "never went that far into the yard," despite roofing debris being present directly next to the unit. I have attempted multiple times to speak with the owner regarding this matter. After conversations with the foreman, office staff, and leaving voicemails, I still have not received a return call. Based on my experience, I cannot recommend this company. I would encourage others to carefully consider their options before moving forward with their services. Sorry no where to add pictures Stay away from this company!

Deceptive business practices, future customers beware. Sundown does not follow through on promises…read more Read on and see photos. I'll start by saying the roof that Sundown roofers installed was done very nicely and in a timely fashion, but that's where my appreciation ends. In their contract they advise that they clean up all debris created by the install. Just not true. My exterior space was absolutely flawless because we had just put our property up for sale, and I had that discussion with their estimator Zac and their project manager Tony. It was all a ruse; they were packing up to leave when I advised they needed to clean up all debris. They did a few minutes cleaning, but what was left behind was unacceptable, so I started cleaning while they were loading. Tony the project manager saw me picking up debris and started to help me, he spent another 25 minutes helping me. After they left, I spent more than two hours cleaning up their mess. Subcontractor Sundown brought onto my property. Contractor Disposal www.contractorsdisposal.com Do not EVER let these people on your property. I have a 7-year-old driveway, after they delivered their dumpster, they negligently drove a tandem axle truck over the end of my driveway and over the curb off the end of my driveway and cracked the front corner of my driveway. I watched it happen, I immediately contacted Sundown, neither Zac nor Tony the project manager was there managing their sub-contractors like their contract says they will be, but hey came at my request to survey the damage. Both said, "don't worry it will get repaired". Fast forward, they came a few days later to collect $17,500.00 payment. They had an invoice they wanted me to sign that stated we did a walkthrough and all the work they promised was completed, I wouldn't sign it or pay until they acknowledged on their form that they had to replace a gutter and four lengths of gutter guards they had damaged and the damage that was done to the end of my driveway. Tony wrote it all up and we both signed it, then I handed over the check. MY MISTAKE. The gutter and guards were replaced, but now they say they will not repair my driveway. Bait and switch at its finest... They say their contract states they are not responsible for damage to concrete. I read it, that's not what it says, what it says is this: ONE: "Owner acknowledges that heavy equipment is necessary to perform certain roofing processes, may through normal and even cautious use by Contractor and possibly cracks in certain concrete driveways/walks that are not poured sufficiently deep or not constructed in a workmanlike manner as the design was intended. Owner hereby acknowledges such minor damage may occur on the job site," My driveway was poured 5" deep not the standard 4", the installer owns and operates a professional concrete company, and it was absolutely done in a "Workman like manner". TWO: "and shall not make demand of Contractor to reimburse the Owner for such damage, provided due care and caution was exercised by Contractor in performance of Roofer's various functions and in the management of any sub-contractor in delivery of job material" Due care and caution were NOT exercised at all. The driver should have pulled that heavy truck into the center of my driveway, not on the far side, then they ran over the end corner and curb where no one drives and cracked my driveway. AND no project manager was on the jobsite when this subcontractor arrived and left, no one managed them while on site.

360 Electric Heating/Cooling

5.0

(11 reviews)

These guys were very professional and personal. They did our electrical to install new switches and…read moretwo living room ceiling fans (which were none before). I highly recommend them!

I highly recommend 360 Electric. I could not be more pleased with their staff. I was kept well…read moreinformed and was delivered to and installed as promised. This is a very professional and talented group and I am very happy that I chose 360 Electric to provide my Generac home generator. David H.

Summers Plumbing Heating & Cooling

5.0

(2 reviews)

We just moved to the area and bought a house. We had an issue with our AC thermostat on a 90…read moredegree day. I called Summers after being told by a couple other places they could help me in 3 days. The next 3 days we're going to be in the 90's. Summers said they could come out that day! They figured out the problem and did a temporary fix so we could get AC over the weekend and came back on Monday with the part needed to fix the furnace (prior owners HVAC guys did some ridiculous wiring that caused the issue). We also had them come back and replace 2 outside faucets and a leak in our ceiling from the water supply. Everything works great! They were on time or called to let me know they were running behind. I recommend Summers!

Called them for a relatively minor issue that I wasn't comfortable doing myself and they came out…read morethe same day. Resolved it and were on their way in under an hour. Will definitely use them again.

Yaegel Roofing

5.0

(1 review)

Mike Was very friendly and professional. His crew found that the ply wood in certain areas of our…read moreroof was rotted out and needed to be replaced. Mike did it for no extra charge. Which saved us money and further damage to our house. Thank you to Mike and his hardworking crew. Highly recommended.

From the owner: We have over 25 years experience, Same Week Availability. Call Today For Free Estimate! Hard…read moreworking dedicated business who cares about there customers needs and gets the job done right the first time

Prime Roofing & Exteriors

5.0

(1 review)

Jonathon Martin's Prime Roofing and Exteriors LLC did a first rate job of redoing my leaking, low…read morepitch sun-porch roof. He came out promptly to inspect and make an estimate of what needed to be done! Of the five estimates I received he and one other roofer were low bidders. The other 3 were way out of line. He did a full tear off, replaced the deck and installed new ice and water shield along with new shingles. He worked me in in a timely fashion and did a very professional job. I highly recommend Prime Roofing and Exteriors LLC of Bloomington for this type of repair.

From the owner: Small home exterior service business specializing in a multitude of repairs including…read moreroofing, siding, fascia, soffit, gutters, and storm doors. Full replacement including asphalt shingles, metal roofing, EPDM flat solutions, vinyl siding, windows, storm doors, fascia, soffit, gutters, chimney counter flashing, and patio/porch to sun-room conversion. Many satisfied homeowners across central Illinois. We do it right the first time and back all our exterior product installations with exceptional warranty. Extensive experience in residential construction and remodeling. We pride ourselves in our business model that translates to budget friendly home exterior product installation. We provide the best in quality through honest, transparent, upfront approach. We take the time to explain and provide more options that others simply will not. Bringing professionalism and quality to Bloomington/Normal and surrounding areas. Excited to show you why Prime Roofing & Exteriors will be your preferred home exterior service company. We hope to hear from you soon!

TNT Tree Service & Stump Grinding

4.5

(4 reviews)

Although we were pleased with our large tree being cut down, and the stump being removed at our…read morehome, we were not pleased with the lack of integrity we experienced. While transporting large cut tree limbs and brush from our backyard to the front of our home to be grinded, TNT workers damaged a portion of the siding on our garage. These TNT workers never mentioned to us that they hit the side of our garage with tree particles causing damage. We didn't notice the damage until after they had completed the job and left our property. Instead of being integral, notifying us of their mistake and compensating us, we found several strips of Dupont Tyvek tape covering gashes. Character is what you do when no one's watching. Since then we had another large tree removed from our property. We did not call TNT Tree Service & Stump Grinding.

We were very pleased with TNT tree service. We used them to remove a tree this past weekend. Their…read moreprices were fair. They were fast, efficient and easy to work with. They cleaned the yard up well after they were done. We will use them again for any future tree removal needs.

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Jenny I.

5 years ago

Floor'd Concepts has the nicest showroom in town, by far. They are really easy to work with, and they have so much more than just flooring! From tile, hardwood, cabinets, countertops, etc., you name it and they have it. The staff is amazing, and they really help cater to the customer's wants and needs. Great installers and designers! read more

Caynon M.

112

1 year ago

Was looking for hardwood flooring and new cabinets, stopped in to look at there selections and was surprised about how much they have on their showroom floor. It was so easy to look through the flooring and cabinetry options. I highly suggest these guys. read more

Evan S.

5 years ago

Beautiful showroom, the largest most updated tile selection in town. They even do full kitchen and bathroom designing. Definitely a lot more than just floors. Friendly staff and great installers read more

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3 Floor'd Concepts reviews that are not currently recommended

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3 reviews that are not currently recommended

Floor'd Concepts - flooring - Updated July 2026

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