Never returned my request for a quote. Waited 3 days. Ended up doing business elsewhere.read more

My wife and I went with Dalene Flooring after having another tile company fall through by ghosting…read moreus completely. At Dalene, we worked with Anna who was amazing, making the process easy from start to finish. We were concerned because we needed the project done before January, however, they squeezed us in. Within 4 weeks of us going to the store we already had our tile installed and it looks amazing. We could not be more happy that we went with Dalene Flooring!

How could one project go so well and the second project end in disappointment?…read moreThe first hardwood floor installation in June 2025 was professional, no dust and job clean up was thorough, it was flawless. It went so well I decided to do another room. Two different workers came this time, July 2025 & asked where my 220 plug was. The worker plugged his wires into my dryer machine plug. I questioned why there was no plug on his machine only wires coming out & he said "it's ok" when they began to sand my new smoke detectors were blaring & I come upstairs to one worker standing in my living room, far from the room they were working on with a mask on in a cloud of dust saying "sorry, something wrong with the machine" and my smoke detectors were put into a bathroom. As a professional they should have prevented the dust from circulating throughout my house and if the equipment was faulty it should not have been used. As soon as the dust was circulating throughout the house the equipment should've been turned off until a working replacement was available. Apparently the sander had no vacuum bag attached, in the high humidity the dust settled & adhered to everything inside the house. The fact that the smoke detectors were blaring was additional proof that the workers created a hazardous environment in my house and judging by the layer of dust on my fan blades I used to clear the air my new smoke detectors are probably compromised. Also the baseboard heater was left dangling from the wall & I had to fix the holes from them ripping it off the wall to reattach properly myself. Also worth noting, I have found 2 live cockroaches so far in the rooms that were done. I'm not sure if they were brought in with their equipment or what, but I have never seen previously in my home. I felt my concerns expressed to Brian were not taken seriously and the only apology I received for the second job nightmare was from 2 of his employees and none from the owner of the business. If this happened on the first job, they would never have been hired for the second Job. I have other projects I'm looking forward to do, but will look elsewhere. I would give the first job 4/5 stars, but zero for the second.

Brian did my floors many years ago and to this day look great. He and his team do a wonderful job…read more Highly recommended.

Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I got my hardwood floors refinished for my new condo and the entire process was fantastic! Brian…read morewas extremely responsive and walked me through all my options and the prices of each. He helped me pick a color that I love and looks great in the home while also maintaining my budget. The floors are beautiful and everything was super clean when they left. Highly recommend!

A few months ago Royalty Carpet & Flooring installed carpeting in my office. More recently they…read moreinstalled vinyl plank flooring in our living room/dining room area. I really wanted hardwood but my wife wanted vinyl plank for its durability and low maintenance. I wasn't convinced (imagining the old kitchen rolled vinyl) but we went to the showroom at Royalty Carpet & Flooring. Tom (the owner) was very informative about the benefits and drawbacks of each kind of flooring and I was shocked to see how nice the vinyl plank flooring was. I changed my mind and have no regrets. Tom is a true flooring expert. He purchases the flooring from the manufacturers, is there to help you select your flooring and also installs it for you. This gives him the unique perspective of having intimate knowledge of the quality of materials that will be used during installation and he can advise you on what you will get for your money better than any big box store. He also has a great staff and they are also very knowledgeable. Royalty's prices are also very competitive against the big box stores. Royalty was actually LESS expensive than the big stores and outlets for this flooring. You get so much more for your money than just good material. With Royalty you receive the best installations (I have never had any issues with all of the installations over the years. They've been perfect) and SO MUCH BETTER SERVICE!

James was great to work with! He replied to my reach out quickly and was able to schedule an…read moreestimate (and then the actual work) soon as well. I had him install two sets of closet doors, fix another set, install a door knob, hang some pictures, and swap out two wall unit air conditioners. My place is old and nothing seemed to line up right/go smoothly, but James was patient and did some outside the box thinking to solve these issues we ran into. He was also very kind though out, even though there were some frustrating times. The work all came out great, and the price was reasonable. I would definitely call James again for future projects!

From the owner: 25 years experience specialized in drywall installation, finishing (taping), plaster, tinted…read moreplaster, and painting. Handyman services offered as well. Pride and experience shows in the finished product.

Scott did an outstanding job on our floors. When I left a message to get a quote he called me back…read morethat afternoon. When we set up an appointment for him to come to the house and look at the floors, he was here exactly at 9 am as he said he would be. When he started the job, he said he would be here at 9 and he was. And the floors... well Scott was able to restore the kitchen floor which had no finish on it and had darkened, back to it's original look. He has to be the best floor refinisher I have ever had. Meticulous, responsive, and neat. Excellent job!!!! I would highly recommend Scott.

My wife and I can't say enough of the professionalism and quality of workmanship performed by Scott…read moreand Dan in sanding and refinishing our oak floor. His quote was very fair and his promptness in arriving when he said he would was very appreciated. I recommend Fit to Finish very highly for your wood floor needs! Tom B.