Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!

Just had my hardwood floors refinished. A wall had been removed prior and carpet covered the large…read morearea where the wall had been. The floors underneath the carpet were awful. Brian came in, assessed the situation, let me know what I needed to do on my end. When I was ready, he came in and got the job done. My floors are beautiful. No need to get carpet or laminate. He was able to piece the flooring. You would never know it wasn't this way always. Gorgeous! They are professional, reliable and trustworthy. Thank you Brian for all you did!

I got my hardwood floors refinished for my new condo and the entire process was fantastic! Brian…read morewas extremely responsive and walked me through all my options and the prices of each. He helped me pick a color that I love and looks great in the home while also maintaining my budget. The floors are beautiful and everything was super clean when they left. Highly recommend!

"It's just apartment house sense It's like apartment house…read morerents Remember: one man's ceiling Is another man's floor" (Paul Simon) Things started off so well With Cook & Kozlak. We wanted to replace the bedroom carpet and thought we'd deal with a local company instead of a big box store. The showroom at Cook & Kozlak had a big selection of carpet styles and quality. Christine walked us through some selections in the color family we liked, and gave is a few sample boards to take home and ponder on. After we selected the carpet, Sam came out to measure up the room and prepare the final estimate. He was very personable and professional. A few days later we received a phone call to schedule the installation and we agreed to Monday at 9:00. That never happened. I called at 9:30, and was told the crew was running late and they would be here between 10:00 and 10:30. When the crew did arrive, there was no explanatiion and no apology - so I'm not sure they knew we were promised 9:00? Had I not called at 9:30, I doubt we would have learned of the new time until they rang the door bell. The install went fairly smooth, but there were a few minor issues. The most serious was that I didn't like the way the carpet rubbed against the closet bypass doors. That wasn't met with much of a response except for "you may have to shave down the door".

I had tile replaced in my kitchen the installer when over and above clean, efficient,perfection.read more

Jose helped me from the moment I walked in the door to selecting the right carpet, setting up an…read moreinperson visit for measurements and seeing Alejandro through the process of install. We are satisfied customers! They are now starting the process to come to my home for flooring and carpeting in my home. Thank you Pastor Suzanne

"Gimme three steps, gimme three steps, mister Gimme three…read moresteps towards the door?" (Lynyrd Skynyrd) After we had our hardwood floors and steps sanded and refinished, we decided to pretty up those steps with a carpet runner, which explains why we visited Galaxy Discount Carpet Store today. That decision ended up being a FIVE STAR experience. Their two floor showroom is just incredible! Sample boards, rolls stacked on the floor in rows, area rugs hanging from the ceiling, gorgeous stuff everywhere. We met with Charlie and explained to him what we were looking for. He said that staircase runners can either be pre-manufactured in big rolls, or custom cut from carpeting meant for rooms. We knew we wanted a runner in some shade of gray to complement our wall color, and decided on a carpet runner to be cut from a big grayish roll and then finished with black binding along the edges, to complement the black stair rail and contrast with the white stair risers. It was installed 72 hours later, and that was pretty amazing in it's own right. Communication with Galaxy was great. Charlie was a dream to work with, the installers called us the day before install to confirm the date and time window, and the van with two workers arrived as scheduled mid-afternoon and did a neat professional job on the install. Charlie's price was $140 less than one we had from a flooring company out in our neck of the woods, and the carpet quality was better at Galaxy. Everything went well, and the stairs look great!

I had 3 rooms that failed installed by Lowe's in 2018. They…read moreonly give a 1 year install guarantee I did not want to go through the buoracacy of a big box store. I called Scott he explained he just had a knee Replacement and was hurting and would get it done for me. Next day Scott with 2 canes and his helper AJ came and Scott insisted he walk up 13 stairs To get the job done. I live In Simsbury a good drive away. I set him in a chair in the doorway and he gave AJ the plan In 2.5 hrs job was compleated and Scott 70 plus years old 2 canes with me in the front walked down 13 stairs to his truck. His company 45 years old AJ and Scott should get A Medal!!! Never seen more determination in a human in my life. He has a showroom in Hartford and does Everything in flooring you will Love Him Thanks for reading this I was compelled to Thank him any way I could.

We needed to have our carpets restretched and called for a quote. They responded quickly and were…read moreextremely knowledgeable. We were scheduled promptly and the work was exceptional. They even cleaned up and vacuumed when they were done! I highly recommend their services.

Scott did an outstanding job on our floors. When I left a message to get a quote he called me back…read morethat afternoon. When we set up an appointment for him to come to the house and look at the floors, he was here exactly at 9 am as he said he would be. When he started the job, he said he would be here at 9 and he was. And the floors... well Scott was able to restore the kitchen floor which had no finish on it and had darkened, back to it's original look. He has to be the best floor refinisher I have ever had. Meticulous, responsive, and neat. Excellent job!!!! I would highly recommend Scott.

My wife and I can't say enough of the professionalism and quality of workmanship performed by Scott…read moreand Dan in sanding and refinishing our oak floor. His quote was very fair and his promptness in arriving when he said he would was very appreciated. I recommend Fit to Finish very highly for your wood floor needs! Tom B.

"One man's ceiling is another man's floor" (Paul Simon)…read more The time has come for our entry floor of old, sad, cracked, faded, tired looking fieldstone to be replaced, so today we wandered into Tile Designs of New England. We thought it would be a good place to start because their tile inventory has "more than 35,000 tiles to select from." Specifically, we were in search of porcelain floor tiles and our search started with a conversation with Debbie, who directed us to the myriad of porcelain floor tiles in every shape, color, texture, pattern, and style you can possibly imagine. After a long deliberation, we emerged with a clear favorite we'll probably buy very soon -at around $10/SF. What a great alternative to the big box stores!

We went in to look at backsplash for work we are having done in our kitchen . The lone person (…read morewoman) working in the store ignored us until I asked for help, the phone then rang and she spent about 15 minutes talking on the phone ( sounded like a personal phone call), then came out of her office, Ignored us again and spent about 15 more minutes talking to a woman who came into the store after us. We finally just left. We will not go back or recommend this store . All she had to do was say " sorry, I'll be with you in a few minutes", but she acted like we weren't there. There is no excuse for the rudeness we encountered.

I scheduled a cleaning with "West Hartford Cleaners" based on their five star glowing reviews. But…read morebeware: these reviews date back some time; West Hartford Cleaners is now "Ameri-Best" and maybe is not the same company. My childhood home in Canton had been immaculately kept up (yes, white carpets) until the death of my mother several years ago. In the meantime, my stepfather, 80 years of age, continues to live in the house. He has a cat and very little motivation to upkeep the house, and so the issue was old cat vomit stains on the white rug. No problem, they assured me, but also mentioned several times that stains tend to reappear after a cleaning, and that they would come back and retreat if necessary. I live out of state and came to see the job a week after they did it. It looked barely different from before the cleaning, and they had not moved or cleaned under any furniture. I called the main office, spoke to Pam, who said a she would send someone out immediately to retreat. Someone came out within two hours, and he identified himself as the same one who had done the carpets a week before. There had been no problems, he said, and all the stains had come clean the first time. Before he began, he emphasized the importance of drying the carpets quickly in order to prevent the stains from appearing again. Normally, he explained, in basements and poorly ventilated homes (like this one), they used floor fans to aid in drying. But he also said he had none available that day. He referred me to Joe, the owner of the company, who agreed that stains will relift if the carpets aren't immediately dried. I had to use considerable restraint to not ask the obvious: If you know that these stains will resurface because this house has no ventilation and you have no fans today, why are we even doing this? Instead, I concentrated on being positive and asked if we could procure fans the following morning. He readily agreed, and I called Joe first thing the following morning and left a message. When I heard nothing back I called again at 11:30. In the meantime I had been watching, to my dismay, all the stains reappearing over the course of the day and the previous night. The house was beginning to smell dank and feel very damp, the rugs still wet to the touch. Also, a new problem: yellow pattern streaking over one patch that had not been there before. It looked consistent with a chemical burn, because I have seen them before when white turns to yellow. I finally got Joe on the phone close to noon that day and he sounded cross and told me he had no fans for us to use that day either. Frustrated, I asked him the obvious: why did we even go through this pointless exercise of retreating? At that point, he lost his temper, started yelling at me that he had done the best he could, and hung up the phone. I hadn't even gotten a chance to bring up the chemical burns; I'm sure he would've handled that topic gracefully as well. Sorry--to tell a long story takes time, but please beware of this company. I am still deciding whether I will pursue this issue in small claims, but I would spare anyone this hassle and aggravation.

Joe Martinez of America-Best cleaned our carpet at our Avon home & did a great job. He's very…read moreprofessional & courteous. He charged us a reasonable price. He came on time & worked quickly. I highly recommend him. Kim