We bought a house on the Shoreline a year ago and as part of the renovation we wanted to replace…read moreall the floors -- hardwood, carpet, tile. We went to several stores, had to wait for a salesperson and then had a hard time getting questions answered. Then luckily we went to Floor Craze and immediately had the manager's full attention. He showed us a a great selection, ranging from gorgeous high-end wool carpeting and wood flooring to stylish ceramic tile for the mudroom. He explained all the options, including the pros and cons, and gave us a very specific, detailed quote for each room, including taking out the existing flooring, and installing the padding and new flooring. Their prices are surprisingly reasonable! As soon as he placed the order for each room, he gave us frequent updates on delivery and installation times. The whole crew was warm, friendly, efficient and very professional from delivery through installation through cleanup. Everything was delivered and installed on time and perfectly.The rug for our entry had to be re-cut and rebound twice, for example, due to changes during renovation, and Floor Craze did that seamlessly within a couple of days, both tones. It's so rare to see this level of friendly service anywhere and Floor Craze made this part of our renovation a breeze!

Never have I had such a positive, pleasing, professional experience with any company. I will not…read moreuse anyone else ever for flooring work. I have carpeted several rooms and laid wood floors in the main part of my home and kitchen. Lee knows his business and will steer you in the right direction AND try to save you money. Now who do you know that will do that these days??? He's hands on with his crew at all times overseeing the jobs and bottom line just wants his clients to be happy. And his crews are clean, polite, fast and thorough. Thank you for a painless, wonderful flooring experience Lee. If only he could install a new bathroom and kitchen for me too?......

Fairly priced and fast and efficient crew. Floors came out beautiful. Never thought they could…read morelook so good!

Cliff is a very nice, trustworthy guy, who cares about the quality of service he provides, and your…read moresatisfaction. He uses only top-notch people, and the result is beautiful flooring. I highly recommend this company!

I can't say enough good things about Royal Floor Sanding. Luis is a lovely guy. He's really…read moreresponsive and did a few extra things no questions asked. The work was superlative. The floors that were refinished look gorgeous and our house was left impeccably clean. His price was 1/3 less than an estimate by a contractor. This was a slam dunk- highly recommended!

Luis was prompt and professional. He did a beautiful job restoring the floor. His prices were…read morereasonable and he had the job done quickly.

always helpful, great service. Installs go well and on time and timely. stand by their products…read more Can't recommend enough.

Jim the owner is a gentlemen and provided us excellent service as he fabricated customers floor…read moremats For our airplane. Not a huge job for Jim, he treated us like we were his priority at all steps in the process. Highly recommend, will be back

Are you kidding me!? Coast Concepts is off the charts on customer service and value. Travis and…read moreAndrew are just good people. They completed three jobs for us in superb fashion. Our master bedroom was carpeted and because it is a "antique" house, it had a hump in the middle of the floor. CC came in and spent the time to correct the leveling issues and install a perfect hardwood floor. The attic also had carpet and need an upgrade and when CC was done it is now a first class beautiful old home attic. In additional to the hardwoods, CC gave us a high value deal on replacing the carpets heading up the stairs to the attic. We have already planned 3 more projects with Coastal Concepts. If you need flooring, you've need to call Coastal Concepts! The value of the service is excellent.

I used them extensively as part of my rennovation for new flooring, sanding and staining existing…read moreflooring, carpets on stairway and window treatments. They are just fantastic. On time, on budget and top of the line when it comes to service. Just call them and you will be glad you did.

I can't recommend AGW Hardwood enough! We contacted them to tear up our old carpet upstairs and put…read morein hardwood flooring and we could t be happier that we did. From the moment we reached out the made the entire process so easy and seamless. Armand and his son Zach were so incredibly kind and professional. They walked us through everything and gladly answered every question we had. His team, including Sergio, were amazing! They completed the project in three days and did an incredible job! Our house looks and feels brand new now. We are so thrilled with how everything came out and would gladly recommend them to anyone looking to install hardwood flooring!

AGW Hardwood Floor did a beautiful job of sanding my floors. The crew was neat and very…read moreprofessiona. They not only did great work but left the jobsite clean. I would highly recommend them.

Phil is absolutely amazing. I am a facility manager for a very high end country club. I deal with…read morecontractors every day and by far he is the most professional, fair, and talented I've worked with. I have had his company refinish our floors for years and the results are always amazing and at a very fair price. I recently hired him to refinish our hardwood floors in our home and couldn't be happier. They used great care in protecting everything, kept us updated evey step of the way and use very high quality products. I can't say enough good things about them.

Phil was an absolute pleasure to work with from start to finish. He was incredibly friendly,…read moreknowledgeable, and responsive, always quick to answer texts and questions throughout the process. He was also very reasonably priced. Phil and his team did a phenomenal job sanding down our existing wood floors, which were heavily scratched, and applying a beautiful new stain and finish, they truly look brand new. What really set Phil apart was his flexibility and commitment to customer satisfaction. When I asked him to come back to address a couple of very minor touch-ups, he didn't hesitate at all. He returned promptly, didn't charge an extra cent, and made it clear that his priority was making sure I was completely happy. I highly recommend Phil to anyone looking for top-quality wood floor refinishing and outstanding service.

We hunted for carpeting in the area and felt the shops we had visited were lacking. We found…read moreOlympic, and are very pleased. The selection was excellent, with many high quality offerings - something we couldn't find in the other local shops. Service was outstanding from initial product selection to timely measuring to installation. We couldn't recommend Steve and Olympic more highly.

Horrible treatment by Steve . Been talking with Steve and Candy since September to do my new…read moreflooring and went in to schedule a measuring. Clearly Steve had just come into work with other things on his mind and was in a very bad mood. I asked to schedule a measurement and made excuses not to come.....wouldnt commit to a date and time and then started comparing men and women builders........excuse me ....what century are you living in???!!! wow!!! couldn't get out of there quick enough!

We worked with Neal's Hardwood Flooring over 10 years ago, and our original wood floors still look…read moreamazing. So when we decided to install additional wood flooring, we knew exactly who to call. As expected, the sales process was outstanding. The team took the time to educate us on various options, clearly outlining the pros and cons of each. They even came to our home three separate times to help us select the perfect product. After the floors were installed, we noticed some issues--the floor creaked and felt spongey in certain areas. Neal's responded immediately, coming out the very next day. They quickly acknowledged that something wasn't right and took swift action to address it. Ultimately, the issue was traced back to the material itself. That didn't matter to Neal's. They took full responsibility, sourced new material, removed the entire floor, and reinstalled everything from scratch--all within two weeks to minimize our inconvenience (their words, and they meant it!). There was no spin, no finger-pointing, and no talk of additional costs. Just accountability and action. It's easy to praise a company when everything goes according to plan--but what truly sets Neal's apart is how they handle things when they don't. That integrity and dedication is exactly why we'll continue to return to Neal's again and again. A heartfelt thank you to everyone on the Neal's team!

Everyone I spoke to at Neal's was so helpful, responsive and friendly. I LOVE how the floors…read moreturned out! Its a messy job - sanding and refinishing the whole house - but everyone that worked in there obviously took their time to minimize the mess and cleaned up when they were done. The floors look awesome too!! Totally recommend Neal's Flooring!