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    Reflections On Wood

    3.6 (21 reviews)
    Open 9:00 am - 5:00 pm

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    Kitchen

    I recently had water damage in my kitchen which caused damage to the floors in the kitchen and my bedroom. Nicholas and his crew replaced the floors in both rooms and sanded with 3 coats of polyurethane to match all floors. All rooms look gorgeous!!! The evidence is in the pictures.

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    3 years ago

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    10 years ago

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    Review Highlights - Reflections On Wood

    PRICING: Nick's pricing always came in best out of all the quotes I received.

    Mentioned in 15 reviews

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    Mr. Handyman of Guilford, North and East Haven

    Mr. Handyman of Guilford, North and East Haven

    (4 reviews)

    These people are great! They came to my house within hours of my call and did what was asked. They…read morearen't cheap ($250 an hour) but do great work.

    We contacted this Mr. Handyman about our front porch that was in desperate need of repair. We were…read morequoted an amount and told what needed to be done, and agreed to hire them. We supplied our own composite materials (i.e. Azek) and they supplied the rest. The first day of demo we were charged over $800 for labor and materials. They were at our home for about 3 hours. I paid without hesitation and even gave one of the workers an old bike I had in our garage for his kid. They seemed like nice, honorable guys. I expressed concern at one point during the work when I noticed that the cuts the worker had made were not straight. He informed me not to worry and that, "it will be seamless" once finished. On the last day of the job, I spoke with the admin assistant who informed me that my bill had increased by $800-$1,000 above the quoted estimate. This was news to me and I told her I would like an itemized receipt to account for all costs. A general receipt for "labor" and "wood" was sent to me. There was no itemization at all. Considering we supplied the vast majority of materials, I still have no idea what we were actually charged for. At completion of the work, I was immensely disappointed and could not believe the workers were telling me this was a finished job. For starters, my post now hangs over the decking on one side (see photo). Additionally, their cuts were crooked, their corners not square, and they tried to make up for their poor craftsmanship by filling in with caulk. They also removed our railing and left the post where it was attached unfinished, with a screw hanging out. See photos below for details. I refused payment at completion and called the owner (Jeremiah) to come take a look and help me resolve the issues. I sent him photos and he came to my home with one of his seasoned carpenters to review in person and determine a resolution. At first both men began defending the work, but ultimately it was clearly indefensible and they finally agreed to repair at no additional cost. We all agreed piece by piece which items needed to be repaired and replaced. It was the majority of the job. When they left, we had agreed that his seasoned carpenter would return to repair the shoddy work and that I would pay the remaining balance in full so long as the job was done satisfactorily. We did not agree on a timeline however, and I did not hear from Jeremiah again until over 3 weeks later (?) when I contacted him to inquire about when I might expect work to begin. At this point, Jeremiah's story had changed, and he was no longer agreeing to repair the job unless I paid in full up front. I told him that this was ridiculous because then I would have no guarantee that the job would be done well. He stood his ground and informed me that I "could not be trusted" to pay. I then offered to pay half of the balance with the rest at completion, to which he declined and continued to insist on payment in full before sending anyone for repairs. Since there was no way I could rely on a job well-done based on the first go-around, we decided to part ways. Now I am $800 in the hole, plus the $800 in materials we supplied that were ruined, and still do not have a porch!!! This business cannot be trusted, does not guarantee its work, is unprofessional, and in my opinion, is run by a shyster. I mean I could have written a poor review based on the extra $1,000 they tried to charge me, but their craftsmanship and unreliability are the most shocking. I am disgusted.

    Fiderio & Sons - Complete Home Remodel Westerly Rhode Island (interior and exterior)

    Fiderio & Sons

    (21 reviews)

    We used Fiderio to replace shutters on our house, and to rebuild our front porch (replaced railings…read moreand posts that were rotting/bowing/peeling wood with no maintenance Azek). Mike came out to check it out and give us a quote. He was super professional and gave us a quote on the spot. He had books for us to check out all our different options for shutters and railings, and said for bigger jobs, you can go to the showroom to check out materials. I personally loved the convenience of sitting on my front porch and picking everything out! He was patient and let us flip through the books and never once made us feel like he was in a rush. We put a deposit down on the spot. Our ability to do the project was dependent on another contractor doing stone work on our porch first. Fiderio was great about scheduling around them and getting the work done quickly once the stone work project was complete. They did their work fast and cleaned up without a trace. The prices are fair (let's be honest, home improvement projects are never cheap!) and the service and quality of workmanship is fantastic! I haven't even received my invoice for final payment, and I'm already eyeing my back deck for replacement....when I'm ready, I will definitely call Fiderio!

    Fiderio & Sons is a super, dependable family owned business. I would be extremely likely to…read morerecommend their services. My project was to replace siding & deck boards on my home. Scott, the remodeling specialist, was my first point of contact. From the moment I met him, I knew I could rely on his calm, reassuring manner. He diligently attended to details and earned my trust and respect through his consistent professionalism in all our interactions. The team did a great job and were quick and efficient. They showed up on time, worked hard, cleaned up and completed the project quickly as scheduled. From the office staff such as Marie and Margaretanne, Paul, Scott, and I wish I could remember, the "guys" names, I could honestly say they are all aboard and united in working together as a team to provide a valuable service to their customers, no matter how large or small the job.

    Pro-Klean

    Pro-Klean

    (19 reviews)

    I recently used Pro Klean for my condo in milford. Let me tell how wonderful it was dealing with…read morethem. They handled everything from the minute I got them involved to the very end. John C at the office , Harold project manager and Lisa at the office were such a pleasure to deal with. Honestly I can't thank them enough for taking care me. My situation was very complicated because the pipe in behind the bathroom walls bursted and water was coming from the walls and since it's a condo unit it makes it even more difficult... Before getting pro klean involved I was having so much difficulty dealing with multiple parties condo association, plumber, insurance company etc.. Thank God I got pro klean involved because they dealt with everyone and kept me in the loop about everything also they expedited everything to get my issue resolved as soon as possible. I highly recommend pro klean restoration for any water leak, fire, mold or anything. They are amazing! Thank you! -Sachin Momaya

    Please, DO NOT USE ProKlean, look elsewhere. Two and a half years after they repaired our house…read morefrom a tree falling on it we are still finding subpar and unsafe work issues. Paint stated to peel within months of moving back in. The dishwasher was installed crooked and the bottom cabinet pieces fell off immediately. ProKlean actually left the kitchen unfinished (even though contracted to do it) with the new sink left in the garage. We had to hire an outside contractor to install the sink and faucet as well as all the countertops. The bathroom light was installed upside down. It works, however, had it had been hung correctly it wouldn't need constant cleaning out due to the light bulb covers facing up catching dust and such. Proklean also never finished the attic. Insulation was left exposed in many places despite our request for them buy extra plywood sheets that we would pay for. Today, March 20, 2026, while rearranging some of the boxes containing our things they left in the attic, we discovered that the wood support beams installed during the repair had nails sticking out and exposed on one side. An injury almost occurred due to this nail exposure. The garage door opener keypad stopped working within a year. The original, working one, had to be replaced by them because it got broken apart by the workers haphazard in and out of the garage. It was replaced with a generic one that lasted about three days. We had to insist they put another new one on that was the same as the one the workers had broken. The door not opening might also be that the motor for it seems to have been shoddily repaired with electrical tape. The whole process was a nightmare. We would stop by sometimes to see the progress and would find that their workers didn't even know what was going on. All they could say was that they had to call their boss. Doors and windows were continually left open and unlocked after the workers left, leaving rooms at the mercy of the elements and or wildlife. Three plate glass windows were broken during the repair which we then had to harp about to get replaced. The tarps put on the roof were so inadequate it leaked throughout the house. We are now having to keep our prayers up for the new roof which was installed. The front lawn also got deeply torn up during a delivery of either siding or wood. The driver drove the truck across the front lawn and parked in front of the bay window leaving such deep ruts in its path that ProKlean had to have it reseeded. The shoddy, subpar and unsafe repairs on the house are just shy of criminal. It may have been subcontractors who did the damage and inferior work, however, they were hired by ProKlean. Our insurance company paid for all billed repairs in a timely fashion with no issues. We now deeply regret our choice of ProKlean for the house repairs and having them paid for such a disastrous job done.

    Reflections On Wood - flooring - Updated June 2026

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