Reason for 5 star: * Simple qualification process, if you work with them they work with you ( Mike was great!) * Impeccable location, literally just feet away from the freeway and the beautiful downtown area. * Peaceful and friendly complex * Great square footage for the price (especially in WC!) nearby apartments were asking for $500 more in rent and with 200 sq ft less! Highy recommend! read more

I've lived here for almost 3 years. The onsite staff is extremely nice and very speedy at helping. Carol, Suzanne, Mike and Ben run a great business here! Very friendly people live onsite, there's a hot tub and pool, laundry, close to the freeway but it's not loud, and it's also close to downtown. Nice place, highly recommend! read more

My husband and I love living here. The staff feels like family... Carol and Suzanne in the office are warm and friendly, and always willing to go the extra mile for the tenants. Mike and Ben are on top of maintenance issues and Miguel keeps everything spanking clean. The grounds are beautifully landscaped and the location can't be beat. It's a short walk to everything - downtown, Trader Joe's, Kaiser - yet it has a small neighborhood feel due to the adjacent park. The one think that would make it even better would be washers & dryers (or at least hookups) in the apartments, but the laundry room is well maintained so I can't really complain. All in all a great place to live. read more

We have lived here a little over 2 years and are moving because of work. We have loved living here as the rent was on the cheaper end, walking distance to downtown with lots of shopping and restaurants, and we are right next to a park which is great for dogs and to just walk and be outside. The leasing office managers are Suzanne and Carol. They were always helpful when I needed it. They took in packages when I was out of town and were always responsive to me when I had questions or comments. The maintenance crew is great as well. If there is an issue they will come that day to help. We had our kitchen flood when we first moved in and they redid the piping and fixed it quick. The hot tub and pool have been closed a while now which is a downside for many residents. All of our neighbors are very nice and friendly. We love the upkeep of the gardening. The flowers and trees around the property are always perfect. We get the most beautiful colors and enjoy having a nice view out our window. We only had a few instances of our packages getting stolen but that is not the apartments problem as the doors are locked. read more

This apartment complex is very welcoming and homey. I love it! Its pretty well built and theres alot of electrical outlets. Theres a hot tub coming soon this year and its going to be nice im sure. The management is nice. The location is so convenient and you cant beat that. read more

Me and my family live here for almost 2 years now (2 separate units) and we love it so far, superb location, secured parking, peaceful, over-all great apartment complex to live in Walnut Creek. Suzanne and Carol, both are always helpful, customer service is top notch, excellent management team. Maintenance guys (Mike and Ben) always been exceptional, prompt maintenance response always. Thank you Park Place apartments management team, highly recommended! 5 star! read more

Was there for about 18months and had a great experience from the overall staff to the unit and the secure parking at night is a great addition. read more

I spoke to Suzanne and she was of absolutely no use she wasted my time and as I am of African heritage I feel as if she was even being a bit racist as she helped the white person who was there with me better than she was helping me even though we had the same problem. Just horrible. read more

A true hidden gem of Walnut Creek. If you're lucky enough to snag an apartment here, do it!! Pet friendly, secured parking and affordable in an unbeatable location. Management also cares about the people who live here. Carol, at the front office, is very friendly and immediately made me feel welcomed during the tour, application and move-in process. Javier is also very responsive and attentive. The atmosphere here is cozy, relaxing and private, despite it being in the heart of downtown. Compared to other apartment complexes in the area, Park Place really has the best to offer. read more

Great apartment complex in a quiet setting, cherry on top - just 2 blocks away from downtown. The office staff is responsive and Javier, goes above and beyond while diligently fulfilling his responsibilities. I am very excited to move into this new place. read more

Jessica and manager Javier were extremely nice and helpful in my move in to this wonderful apartment complex. They made it easy and fast. I'm extremely grateful to them. read more

I have lived at park place for a little over two years and have loved my time living here. The distance to downtown and Alma park is unbeatable. Property is beautiful, safe, and well maintained. Management is very helpful and responsive, especially Javier and Carol! read more

I love living here!! I'm not sure why the negative comments, because everyone I have come in contact with including Mike in the office and Mark the on-site maintenance man, have been exceptional!! I feel safe in this building and all of my neighbors are friendly. The laundry facility is first class and always clean. The rent is more than reasonable for what you get. They have several floor plans to choose from. Plus, what a joy to be walking distance to downtown. If you ever have the opportunity to visit this facility and need a fantastic apartment in one of the great areas of Walnut Creek, run don't walk to check it out!!! read more

please, PLEASE avoid this complex! First of, the units are extremely overpriced. WC offers many places to live that are not as outdated and tired as this place. I lived here 8 months before moving out in Feb. Management is very accommodating when you move in, but unhelpful and downright rude once you decide to move out. My mom came to visit and they tried to get her to pay $30 a day to stay! Even after a thorough cleaning, I received $45 back from a $500 deposit. It is honestly not worth the time to argue with them over this money. Instead I've come to yelp! Thank God for the ability to spread how terrible this place is. They may have stiffed me out of the deposit, but the accumulation of such crummy reviews will discourage many renters and future business! STEER CLEAR! read more

I have had the pleasure of living in Park Place Apartments for the last two years and have enjoyed every minute of my time here. The apartments may be older but the maintenance staff does everything to upgrade the apartments, accommodate the tenants and assist in any way they can. They are friendly and willing to do whatever they can to keep the tenants happy. The office staff is lead by Andrea and a friendly team that work with you from the time you move in to the day that you move out. They will walk you through the move in and move out process by explaining every detail. Their goal is to keep the tenants happy and they do that! Others have complained about the staff, rent prices, the decor, and the shape the apartments are in. I have to say that I 100% disagree with them. The rent prices in Walnut Creek are not cheap and to live in a clean, safe, apartment like this with such a close proximity to everything is a steal! If you are looking for a Ritz Carlton level apartment, you will be paying twice the price in Walnut Creek. You get what you pay for and it's worth it at Park Place Park Place is a hidden gem! read more

This place in a hidden gem of Walnut Creek and Easy Bay, i rented the 2BR apartment for almost 3 years and it's been a wonderful experience. office staff and maintenance provides top notch service and is very friendly. Big shout out especially to Javier the property manager. Anna, and the grounds caretakers who do an amazing job. Being next to WC Downtown is so nice. It's great to walk down in the morning at ALMA PARK while having a coffee from Phils. It feels like a privilege to live here. Overall, PARK PLACE APARTMENT is one of the best apartment complex in Walnut Creek and We are really happy living here. read more

Park Place is a very nice place. Myself and my husband moved our daughter here last fall. She has been there for just over a year now and loves it! We just renewed her lease for another 12 months. There is construction work being done on the property, but the gal in the office explained everything to us, and our daughter says they are gone by the time she gets home from class. We love to walk downtown for dinner when we visit her. It's a very nice property in a great location! There is a secure gated parking garage with ample parking which makes me very happy, not having to worry about her if she comes home late. We agree the women in the office are very nice and helpful. The maintenance helped my daughter out with a lot of questions in regards to what to purchase as energy saving items to help with her energy bill. We are glad our daughter is enjoying her stay at Park Place Apartments! We feel very comfortable, knowing she's living in a very safe neighborhood! Thank you read more

I totally agree with everyone! This place is a dump and should be avoided at all cost. I was foolish enough to sign a year lease without doing my research because of the location due to the fact I could walk to work...My bad!! First off the rent is rediculous for what you get......The rooms are tiny and the walls are thin, insulation is next to none and ventilation sucks cause theirs no central heat and air. So durring the winter all the windows fog up and overtime they start to mold and have a strong odor. To top it off theres no washer dryer in unit and parking sucks based on first come first serve style...The place is a mess and the decore is taking a step back into the 80s..They also charge you for water and garbage ontop of the steeply high rent. AVOID PARK PLACE APARTMENTS!!! Plus mangement is rude and unprofessional. Especially Ingrid the lady with the strong accent... STAY AWAY what a rip off! read more

Complex has recently changed operations management, excellence in response time and quality of services continues. The focus on friendly, caring service is quite evident. The premises are well maintained and clean. Residents are cordial and neighborly. read more

I really like the place, not sure if I'm interested in living here though, they don't seem to be interested in my little dog, I thought this place was dog friendly, I will be looking for another apartment in the area. Also there is no parking here, don't even try. I wish I could give this place zero stars read more

After living at Park Place Apartments for over 2 years I regretfully will be moving for school. These luxury apartments offer not only comfort, quite and safe accommodations but are also located in a prime location. Alma Dog park, downtown walnut creek and easy access to the freeway was prime for my previous situation. At one point the refrigerator broke and maintenance not only replaced the fridge immediately they also I assessed the rest of the appliances and installed new ones for my ease. The landscape is kept well groomed and the pool is fantastic in the summer. Some other reviews mentioned the building being unkept and old but I have found the exact opposite. Andraya made the paper work of both moving in and moving out seamless. Always professional and courteous she was quick to return the security deposit and even contacted me for an item left behind. I have recommended these apartments to friends and family and would recommend to you the reader as well. read more

I wrote a review in June and wanted to update that review to thank Javier who is the Property Manager for the fantastic job he is doing as the manager. Javier goes above and beyond his job. He makes Park Place and great place to live. He cares about the tenants and the property. Thank you Javier!!! read more

I have lived at Park place for years and literally I couldn't imagine living anywhere else!! It is PRIME LOCATION! Right off freeway, so it's super easy to find, also walking distance into the beautiful downtown of Walnut Creek. I am not kidding the shopping is what almost sold me!!! (not my husband lol) because it reminds me of shopping the 3rd street promenade in Santa Monica. The Restaurants and local bars is what my husband loves, and with a Dog park so near and dear for our French bulldog it's perfect for our small family! The pool is always clean and the landscape is always up-kept. The surroundings are wonderful however the truth is if it weren't for the AMAZING MANAGEMENT there is no way we would have stayed for as long as we have. Andrea is so sweet, so understanding and is always going the extra mile if you have any questions, concerns or something for your apartment. If your looking into living in Walnut Creek look no further, the oasis you've always wanted in apartment homes is here!!!!! read more

I moved to Park Place 6 months ago... I totally feel at home here. Amazing staff, and the residence are awesome too !!! 5 STARS !!!!!!! The things I love about Park Place....literally walking distance !!!! Downtown shopping and food, Dog park, movie theatre, apple store, pet food express, bars, parking garage, floor to ceiling windows, my stainless steal appliances, new carpet, swimming pool, jacuzzi, and again downtown FOOD, FOOD, FOOD !!!! read more

I am about to move into Park Place and I couldn't be more excited about it! I have a couple friends that live in the complex and they all highly recommended it. The touring, application, and approval process was so smooth and fast. Everyone at Park Place was so friendly, supportive, and helpful. I couldn't recommend this complex more! read more

I lived here for 21 months and enjoyed my stay. The location is great. You're a five minute walk away from Starbucks, Chipotle, Ike's, the movie theater, Trader Joes, and many other places. The staff was always helpful and the maintenance guys always had work requests taken care of in a timely fashion. read more

My husband and I lived here for a year. We miss it so much. The management and maintenance crew are the very best! We loved living here. It was safe, comfortable and super friendly. We lived on the ground floor next to the office so we got to know everyone and glad we did. The location is perfection. Living within walking distance of everything and right next to Alma Park. The pool and hot tub were blissful. We would come home from work and go straight for a swim. Our unit was awesome. Bedrooms are small but the closets are huge. We highly recommend the patios on the ground floor. Park Place was home, moving awsy was hard. Wish we were still there. read more

We lived here for 4 years to be exact. PRO 1) Mark and Mike are great maintenance people. They are on top of their game and super friendly. 2) Walking distance from downtown WC. CONS 1) MANAGEMENT - Communication is nonexistent. Several burglaries (mailbox/laundry room/car windows broken) and yet they would NOT do nothing to communicate with you about your safety in the building. They like to tape flyers on your door because email is not an option. None of them would ever acknowledge you while on the premises or if you walk in the office. Calling the office. Forget about calling the office. They never answer. NEVER! You walk there after your attempt to call and they're just sitting shuffling papers. Great customer service! ANDREA (manager) - unprofessional, rude and a high strung. She couldn't find our rent check, left an unprofessional and rude message so I gave her a couple hours to figure out that its dropped off. Call back and she said check was found which was tucked away by her staff and next time to return her call so she would know. As if it was my job to have better communication with her staff. ED - Creepy guy. For the life of him would not ever acknowledge you exist, not a simple hello in the garage or while you are waiting in the office to be helped. He also likes to lecture you for maintenance issues. Here's a little advice Ed, you're an agent not maintenance, let Mike and Mark do their job and quit lecturing your residents about how to fix things. I pay rent so that I don't have to be lectured and you simply just put the request in for maintenance. DANIELLE - What is her job? She is snooty and unfriendly. It's like she is always on her rag. Look lady, I don't pay rent so that you can target me for your bad days. KELLY - she has been evicted from this building even though she was part of the management team. Her and her bf lived in building 1330 with a labradoodle. (No Pets over 25 lbs) I have known this for many months not my job to rat on people. And the nerve of Kelly and Andrea to lecture me about my 60 lb dog who has lived there for 4 years and was approved by Ingrid (old manager, I missed her). Shame on you guys!!! 2) SECURITY: Does not exist. In 2012, I was informed and given the number to security guys for emergencies. I wasn't informed in 2016 that they no longer have this service after I called the number because there was a drunk guy on the main door in building 1330. When there was security, they reeked of alcohol themselves or they sit in the car in the garage at 2am. 3) Safety: MAILBOX was broken into 2x (2014 and 2015) by the same person and some residents had fraudulent credits after this incident and they have left the building since then. To this day, the mailbox has not been changed for better security of mail. LAUNDRY In 2016 burglars entered the laundry room and broke into cashless machine that takes your credit card. They changed the whole laundry system since then but they failed to tell you to use up all your credit on the laundry card otherwise you would have to send the card to the company that services the laundry or basically, you just lost your money!! CARS & GARAGE Beware, cars get broken into A LOT here even tho it's a private, coded entrance. You can tell by the broken glasses on the garage floor. And its not really gated when they like to leave the garage gate open all morning/afternoon until 630-7pm. Cars get dented and scratched by other residents who refuses to leave notes that they banged up your car and management doesn't care either. 4) NOISE LEVEL Windows are now double pane, except for sliding and balcony doors. You'll hear a pretty good amount of noise from the 680 freeway most affected at the building next to it but from building 1330, its more bearable but best if you close all your doors and windows. Across is the park, dogs run free and walk there all the time, they bark also so you'll hear constant barking from those pesky little dogs. The bigger dogs are more friendly and bark less. At night, on occasions you'll hear drunk guys/gals talking loudly after the bars too. I have since moved out of this place party because of cost of renting here. Shared laundry facility, no gym, no clubhouse, outdated rental system (no emails, check for rent) for the price of what you are paying, you can live at an updated apartment that has all of these amenities in Walnut Creek. Best part here would be walking to downtown. read more

I have lived here for 2 years, and I can honestly say this place is the best thing that's ever happened to me... I say this because I have lived in manyyyyy apartment complexes; I have lived and experienced them all. It has taken me some time to finally find a place to call home, and I am so happy I've found it! Any time I need anything repaired in my home; the repair gets done quick and well done. Each time I need to speak to anyone in the office, I get the best customer service. The location here is RIDICULOUSLY GOOD... and ridiculously good looking! haha You are right by it allllll. I don't think I'll ever move. THANK YOU PARK PLACE + all the staff and keep up the good work! read more

Place is terrible, management is extremely unprofessional and rude. Andrea is horrible and Samantha is basically like talking to a 5 year old. Cars broken into and stolen all the time. Please people, DO NOT MOVE HERE. read more

Lived there recently and found it the best location in Walnut Creek . Only 2 min walk to downtown . I found the staff (Danielle, Mark and the others) very helpful, professional, trustworthy and highly efficient unlike the Retreat Apartments and Newell Vista where I have lived also in the past to be very unprofessional .. I left some furniture in the place and they looked after disposing for minimal fee and got my bond back literally within the week. I highly recommend this place to live, the only downside is the noise from the traffic at 6am but you are in downtown not in the suburbs.. It's the best, affordable downtown complex in WC read more

I recently moved out due to relocation of a new job in the East Coast. I lived at Park Place for 7 years and would of continued to live here if I did not have to relocate for work. I lived in a one bedroom when I first moved and then transferred to a two bedroom. Quite community everyone here is super friendly, not to mention Alma Park is awesome literally right down the stairs from where my apartment was. If you have dogs its a really nice park dogie stations all around the park, in my stay here I never met a aggressive dog at the park me and my little one are so sad that we had to move! It's a five minute walk to downtown Walnut Creek and a five minute walk to Trader Joe's. Not only that but there is so much to to do, eat, and shop downtown. Everyone in the office has always been so attentive to my wants and needs, there is always someone at the office when I call. Again everyone has their own opinion on what they have to say. But my stay here at Park Place has been an amazing stay and I am really sad I had to leave! My car did get broken into right before I was moving but Walnut Creek PD did an awesome job retrieving my car within 72 hours. I was told by the police officer this is common and it not only happens here but everywhere! And I did leave my car unlocked so partially it was my fault. read more

i agree with Chris K's review. I lived there from 2003 - 2005. I was stuck in the building in the back with no elevator. Everytime I drive by I wonder when was the last time they powerwashed those shingles. The place must have been nice back in the 80's, but it is becoming more of an eyesore everyday. They use electric heaters and the windows are single paned so be prepared for a large electric bill and lots of noise from the freeways. They took a big chunk of my deposit, although I cleaned my unit thoroughly. pros-it is very convenient to everything. read more

I never write reviews. But, I have to tell that they have very rude leasing representatives!! I called them to inquire about 2 bedroom apartment for August. Talked to MIKE, first of all it looked like he was in no mood to talk. He said there is none available. I asked if they have one for September. He bluntly replied, nobody is leaving and so no apartments for September. He did not even give me dates for any upcoming apartments nor did he mention about when I was looking or if I have flexible dates! When I inquired about 1 bedroom apartment, I got the rudest reply, "why would I ask for 1 bedroom, if I am looking for 2" . "If you want 1 bedroom, how many people are you looking for". I wonder how they do business with such talented representatives who cannot even respect or talk properly with their prospective renters!! Renters be aware! read more

going downhill fast... after living in this complex for a year i've seen the place gradually go downhill. what initially seems like a quaint wood shingled group of buildings is actually a relic from the 1980s, and not in a good way. makes you wonder how they can charge the same rents that a far superior, newer complex down the street charges. units seem as though they've been rented and never remodeled or updated for 25 years. along with outdated kitchens, baths and old musty carpets, there's constant litter (and even throw up that was never even cleaned while i lived there!) on the stairways, hallway lighting constantly blinking on and off, a dirty laundry room, and an ineffective staff (i was without heat for over 3 weeks -- in winter!). and start getting used to shady looking characters roaming the parking garage on weekend nights (security is a joke). and be prepared to pay over $70 a month for water and sewer on a single-occupied junior one-bedroom, i don't know how they come up with each month's amount considering they have no meters in place to calculate each units use. i've owned homes with roommates, and even watered lawns and washed my car and still didn't pay $70 a month for that amount of use. initially upon signing the lease, i was assured by mitch, the property manager, that their policy was not to 'nickel and dime' tenants when they moved out. if that's the case be prepared to lose over half your security deposit when you do move out. i spent an entire saturday afternoon cleaning old carpet, old kitchen appliances and old bathroom fixtures and was still charged $25 for 'light cleaning' (the place was spotless when i was done cleaning). they also charged me $50 for touch-up painting even though i filled all the holes with plaster and asked the maintenance guy for touch up paint so i could paint over the filled holes (he never brought me the paint). keep in mind they also charge the vacating tenant $75 to clean carpets which i assumed was a normal part of wear and tear and should be paid by the landlord each time a tenant moves out. add all these 'nickel and dime' charges and half my initial $500 security has vanished. this has never happened at any other rental i've ever lived in before. deduce what you want from my experience but my suggestion is to do yourself a favor and avoid this complex if at all possible. read more

I lived here for a couple years, and I enjoyed it. I loved the location and got on well with the staff. I never had any problems with management, and I had animals on the premises. I got back most of my security deposit (minus cleaning, pretty standard and fair prices). I would recommend living here. The nearby park is great, BART is close, and shopping is never a problem (groceries, Target, electronics, suit rentals, you name it). One word of advice though- even though the garage is locked at night, people still manage to get into the building and either break into or steal cars (it's a very typical problem in Walnut Creek, especially in Creekside). Park in a well-lit spot with enough visibility to deter any issues. If you can't find one of those spots and are left with the center parking spaces in the lower level, I would actually recommend parking on the nearby street- believe it or not, it can be safer because of visibility. And then just use common sense- don't leave anything of value in your vehicle because there is a risk it will grab attention from thieves. read more

This place is a DUMP. The only thing great about this place is the location. I stayed here for a few months while my friend was deployed and I cannot believe the amount of money he payed for the 450 square foot shoebox he lived in. The laundry facilities are disgusting. No one leaves the doors open to the front loader washing machines which make them smell like mildew. I went down and did laundry one week and saw some clothes in one of the washers... I thought, okay, someone just hasn't transferred their load over to the dryer. Nope, I did laundry the following week and the clothes were still in the same washing machine and had never been taken out. The people working in the office are rude and inconsiderate. After staying at my friend's place for a few months, I had forgotten to change my mailing address and had a package shipped there by accident. My friend didn't live there anymore so I went to the main office and the man (didn't get a name out of him) was talking to me like I was a child. He couldn't find the package in the little closet where they normally keep the packages and said to contact the company that shipped the package. I had an email confirmation from UPS that it was delivered to the doorstep. He refused to believe it was true because "UPS always delivers to the main office". Guess what pal, that time they didn't. I figured he'd want to go with me when I went to the doorstep to get the package since I didn't live there, but apparently he didn't care. The last and most horrible thing about this place is about another friend of mine that lived there. He had not one, but TWO motorcycles stolen right out of their garage within a year's time. The first time his motorcycle was stolen, the main office said they have security cameras, but they couldn't see anything on the tapes that showed what happened to his bike. The gates were open to the garage to "help the flow of traffic going in and out during the day". So he filed an insurance claim and got a brand new bike. That one was stolen too. RIDICULOUS. I cannot understand the people who put five star reviews on this place. You guys must have REALLY low standards. read more

Very Gorgeous inside and outI love this place, we've been her for a few years now. I love the stores nearby, most of all I love taking my dog to the park. After all this time living here, they are kicking us out because of my dog, huge disappointment. Walnut Creek has been and always will be dog friendly, parks place is not dog friendly, do not bring your dog here. read more

My boyfriend and I signed a 6 month lease, and I'm so sad its coming to an end! The location is perfect.. walking distance to all of downtown Walnut Creek's restaurants and shopping (we took advantage of this all summer). I've lived here without him now for 3 months, and I've never once felt unsafe, which is fantastic. The staff in the leasing office is really easy to work with, should you run into any maintenance issues. Its quiet, with a lot of young working professionals -- From what I've noticed in the Parking garage. Thats the other thing, YOU NEVER HAVE WORRY ABOUT FINDING A PARKING SPOT. Highly ideal. I can't say enough good things about this apartment complex, I'm so sad to be leaving (only leaving because I'm moving out of the country). read more

I love the location!!! I wish the pool was heated though.... Staff is great, but I hate that they are closed on Sunday's only because that's the day we went looking .... Here's the good news, Monday worked out... We are looking forward to a great future at Park Place Apartments. So far so good... 4 STARS FOR ME!!! read more