I just ran into Derek of Amherst Lockworks and told him I'd written a Yelp review last year after…read morehe installed our super duper handsome locks on our garage and front door. It turns out I'd written my glowing review on Angie's List, not Yelp. So I'd like to say the same here for anyone looking for a reliable locksmith. Derek fit me in at a busy time when we were about to go on vacation and needed a new lock ASAP. He answered my phone message right away, showed up, and did the job well. The locks he suggested and installed are handsome yet tough. All the keys he cut worked. He's a quiet, hardworking locksmith who didn't push expensive things on us--just a sturdy deadbolt lock and handset locks that do the job. He lives near Amherst, so that was a plus since we like to use local, trustworthy people.

These guys are a pleasure to work with. Personable, quick, reasonably priced. We are a Covid…read morecautious house and it was no problem asking the locksmith to wear a good mask.

I just had a horrific experience at Foster Farrar in Northampton, specifically the lock shop. A…read morecouple years ago they programmed a new key fob to my Sienna so I thought it would be safe to have them order a new key fob for my Prius- the key battery kept dying even after repeated battery replacement. When ordering the new key they did not ask for the VIN even though when I called Toyota dealership they said they needed the number to give me an accurate quote. They quoted me $400 and I paid a $200 deposit. When the key came in, I sent my 18 year old to get the new key programmed to the car. After over 20 minutes of trying, they declared it was the wrong key, and that they needed to order a new one. When my daughter turned on the car, she got a new error message that she had never seen before "Check Hybrid System, Stop the Vehicle in a Safe Place". Panicked, she called me and also went into the store to show then the message. They did not help and I told her to go to Northampton Tire where they instructed her not to drive the car far and to bring it back on Monday. After an hour of labor and running diagnostics, they were able to clear the message and ensure that there was nothing wrong with the car battery. That cost us $160. I called foster farrar and explained that their errors caused us to get a code that made us afraid to drive the car and had to take it to Northampton tire. They said that there was absolutely no connection between them trying to install the incorrect key for 30 minutes and us getting the error message immediately after turning on the car. Furthermore, they said to me that it was not the wrong key, but rather just a "different key" (at which point I said "is this real life?!"). They also lied and said that my daughter said that she saw that message all the time which is completely untrue. She walked in and told them she gotten a key not detected error message before when the key battery was dead, but that she had never seen this new code before. Had they not tinkered with the car using the wrong key fob we never would have had to take the car to Northampton tire to run the diagnostics and remove the code. The person I spoke to at foster farrar was incredibly rude. He said he would never give me the $160 because it was in no way his fault. After much back and forth he said he would talk to the worker who worked on the key and call me back the next day. When he called back the next day he continued to cut me off, refusing to let me speak. He said he would reimburse my deposit because he refused to work on the car, and then he hung up on me as I protested mid-sentence. I am truly disgusted by this level of unprofessionalism displayed by foster farrar employees. I cannot fathom walking back into that store to get my deposit. As a small business owner myself, I would never dream of treating someone the way I was treated, especially after making such a grave error. Please, save yourself time money and heart ache go get your new key fobs at a car dealership that knows what they are doing and aren't abusive to their customers.

shop has helped me on several occasions now. Reputable places with good information are becoming…read morefew and far between. I recently dropped my key fob in the toilet. I tried putting it in rice doing all the things I heard then I called the dealer who I bought my car from less than a year before find it was more than $900 to replace the key/fob. My god outrageous. I locksmith shop and they couldn't have been more accommodating and it was $290 still a considerable amount of money for a key but way less than the 900 the dealer wanted for the same thing.

To say I was in a jam is an understatement. I own a house a few hours away, and had to (remotely)…read morehire an attorney and evict a nonpaying tenant. The situation got complicated, and I was freaking out that the locks wouldn't be changed quick enough and the tenant would come back. Well, Oscar comPLETEly saved the day. He quickly went over to the house, helped me choose the locks, installed them, FaceTimed me along the way, and sent me photo/video of all the completed work. I can't tell you how much this man cared. Oscar made me feel so comfortable to contact him - told me to call if I needed anything at all. And whenever I did call, he answered immediately. Oscar gave every single detail his full attention. He listened to exactly what I needed. And he went out of his way to make sure I was satisfied. In closing, I want to stress this: not only was Oscar highly competent, reliable, friendly, honest, responsive, and knowledgeable - he was also truly kind and understanding. This was an incredibly stressful time for me, but Oscar put me at ease from the beginning. He handled everything so smoothly that I could actually take a breath. Not only is Oscar the best locksmith I've ever used...he's a good person.

This company owner is a diamond in the rough it felt. I have called them for two jobs. One on…read moreemergency when we were locked out and we recently called him again to do a bigger locksmith job for all of our exterior doors. The notes i want to mention that make his service above and beyond what i have become used to included: Any mess that was made was instantly cleaned by them. They had a portable vacuum for the door wood shavings. They left my house in better condition than when i called them both times. To find a company you even trust enough to ask them to recommend other companies is a big deal. Thank you to Oscars Lock and Key for an exceptional quality job and for being flexible with payment planning. The value of work is only as good as the company who backs it. When a company has morals and values built into their work, i don't see any issues occurring. Highly recommend this company. Especially for being aware enough for the one minute i went in to use my bathroom and my cat decides to walk right out the front door. To take a corner to see my cat randomly walking in the front door and being greeted by Oscar telling me he saw him just walk right out and he got him to come right back in. Not only did he do a great job, but i never even had a worry the entire time they were here. Very pleasant, polite and respectful attitude. Overall, i could not recommend this company enough. I will be a return costumer any time i need any lock or key services in the future and again, thank you for your attention to detail and awareness. As well as following my request to give notice half an hour before arrival. Truly, above and beyond company ethics here and truly appreciate all your work. Thank you!

Quick scheduling. Fast, efficient service with ability to adjust to additional requests. Friendly…read morepersonality and pleasant interaction!

when you make an official appointment for the only lock on your home front door an they then cancel…read moreon you when there supposed to be there after you take off work to get it done an they tell you there now only taking emergency calls an that are original quoted price will go up when they are able to come makes me think the worst of the owners an no longer want to use there company ‍

Brian came out to our property to replace two locks yesterday. He was punctual, very personable,…read moreHand did a fantastic job. His initial response time to my request was a matter of minutes and he did his best to accommodate my timing needs. I HIGHLY recommend calling Brian for all of your locksmith needs. In the future, he will be my go to call!

I needed the lock to my office repaired, and Brian's team was at my office within two hours…read more Whereas the other place I called was booking into July. The person doing the repair was quick and professional. Problem fixed!

John took several days to get back to me. However, it was a non-emergency, so that was fine…read more When he came, he was really nice, explained everything, and the price was very fair. Most importantly, his work was top-notch. He is a great guy.

I lost my car key and wasn't sure what I was supposed to do. I looked around, and I'm so happy I…read morefound the Anderson&sons team. The technician was great, the service was excellent, and the customer service was fantastic. Thanks for helping me out with a stressful situation.

Incredibly helpful, communicative, efficient, flexible, and even threw in a free key!read more

My vehicle key fobs were in desperate need of replacing. One didn't work, and one was taped up, and…read moreI was getting afraid that they would stop working altogether. I started looking for a locksmith, and I found Catskill Mountain Locksmith and scheduled an appointment. The woman answering the phone was very nice and communicative, and I'm sorry I can't remember her name. I scheduled an appointment, and we checked in once or twice before the scheduled appointment time. I met up with Ryan at a predetermined location. Upon greeting him, I could see that he was a really nice guy too. He had everything he needed in order to program new key fobs for me on the spot. He also helped me out by letting me know that I did not need to have new keys cut, which would have cost even more. By the way I was told by "others" that I would need to cut the keys as well....sure. Ryan was able to program two key fobs, and my original keys still worked. The whole transaction probably took no more than 10 minutes. I was able to pay him with a mobile payment, but he accepted all forms of payment, which was really convenient. Such a good guy, very professional, and he showed up on time and knew what he was doing. I highly recommend Catskill Mountain Locksmith 24-7!

Service was performed flawlessly. It literally took less time then I thought and Ryan was…read morewonderful. My key was cut and programmed and working great. Prices are very reasonable. I have been telling friends and family. Very happy