Great customer service with a friendly and helpful attitude, fast, efficient work at an affordable…read moreprice. very very professional!

We are visiting from out of town and our tire picked up a screw. We pulled up and they took us…read moreright in and fixed our tire. They were very nice and helpful. The whole process took less than 20 mins! The whole process was simple and easy, the price was reasonable as well! Thanks!

Over price to change out tires. It was at end of day and they didn't want to do it anyway. So go…read moreearly if your want your tires done .

Love supporting local, these guys are super friendly and took care of my tire fast! Super…read morereasonable prices on used tires. Will recommend to friends

Been going to papa red's for years! Sweet, timely, and not trying to nickel and dime you…read more I may live a little further but I will ALWAYS recommend Papa Red's!

Great service was leaving for La found a cut in side wall came…read moreTo them they got me in immediately and changed tire within 20 minutes on road.

We have been bringing our cars to Bo Knows for years now. Always honest, and reasonably priced…read morewhich is such a rarity in this industry. We have had several issues addressed on different vehicles and they always find the problem and get it fixed, and usually faster than I fear it will take.

I brought my car in for an AC concern and ended up having a really positive experience. The staff…read moretook the time to explain what my car actually needed and didn't try to upsell me. Everything was clear, fairly priced, and done when they said it would be. What really stood out to me is how much this company cares about the community. You can tell this isn't just a business trying to rush people in and out they treat customers with respect and genuinely want to help. It's refreshing to find an auto shop that's skilled, trustworthy, and community-minded.

Just picked up my car from Rich. Did an excellent job, and…read morehis price was extremely competitive. Did only repairs needed to get my car back on the road. Found my go to guy for repairs. Really understand foreign cars, and I'm sure does the same quality work on domestic cars. Had my car washed before I picked it up.

Rich's auto repair at 1411 n. Pinal ave. (current address to make no mistakes) brought my 2008 f…read more250 in for a full once over. Charged me $2800.00 to replace a water pump and rear main oil seal. He broke a clamp replaced it with a regular hose clamp, took 2 weeks saying he ordered the tool to replace the rear main oil seal and it took a week to get it. Anyway got my truck back and it still leaks oil. Shifts very badly now which it didn't before. He was very rude failed to honor his warranty saying " didn't want my business!" Gave me some insurance companies number. My truck still leaks oil from the rear at the transmission. And to add insult to injury sent a clown emoji. I told him I will forward all this to my attorney. Needless to say I wouldn't bring a Tricycle to him! If they have a ZERO RATING I WOULD RATE HIM NEGATIVE! You have been warned do not use Rich's Auto at 1411 n. Pinal ave.

Best work great service treated like family also recommended by Deer Dancer towing…read moreTop grade A work an results thanks again Chris. Ricky osife

Quality work at a reasonable price. Honestly this is the only shop that mechanics recommend without…read morequestion.

I want to preface by saying that the staff was very congenial. That is why they have two stars…read more I took my vehicle in for an overall inspection. It had an oil leak and the a/c needed Freon. I am an Arizona newbie and wanted to make sure that everything was in tiptop shape. The first bill came in at around $400 and I was ecstatic. But the next day I still had an oil leak and the a/c was marginal at best. I returned to the shop and mentioned that these problems still existed and expressed my disappointment. I reiterated that I wanted a thorough inspection of my 2005 Cadillac De Ville. A different person assessed the vehicle and came up with a new quote. It was. $3k+. I agreed to the repair that included front brakes. $4k later and my engine is idling so rough that it will barely stay running when I start it up. Lucas octane boost has helped a tiny bit. But not enough to clear out the injectors or smooth out the rough idle. I called the shop back and the response was, "Bring it in and we'll give you a cost estimate." Cost estimate?? Are they kidding? $4k should have covered front brakes and a tune up don't you think? Let me conclude by saying my father bought this Caddie brand new and always took brilliant care of it. I inherited it when he passed. It had 56k miles on it when I acquired it a few years ago. I want to take care of it with the same conscientiousness that he did. I've never had such an enormous repair bill in my life and perhaps I could have lived with it if my car ran smoothly. But it doesn't. It's a good thing I can drive a stick because I've had to drive this car slightly pushing the accelerator with my left foot on the brake at red lights just to keep it running. It has always been a lovely, dependable vehicle. I want to hear it running smoothly once again but on a fixed income further financial investment seems crazy and they didn't offer to correct the problem at no charge. In my opinion, $4k should have been enough to cover an inspection, front brakes and a tune up successfully.

Man I usually don't rant about things like this, but something has to be said. So here I am a man…read morein his 30's with a wife and 4 kids and right now we only have our one vehicle. Our vehicle has a TRANMISSION issue (that word will be important just stick with me here). So I go over to the Discount Brake, Tune & Lube here in Casa Grande right off of Florence right? Usually these guys are pretty straight forward and let you know what's going on and are on their A-Game! Well I was completely wrong. Now with my job I'm usually working anywhere between 12-17 hour days depending on the situation at hand. Now with that being said my wife called to see if we can schedule an appointment for the TRANSMISSION to have it looked at. The gentlemen my wife spoke with "yes no problem just go ahead and bring it over Wednesday at 3pm!" Okay that is no issue. However we run into an issue with our vehicle going in reverse no issue, but stalling going forward and I discovered this leaving my place of business and ended up right outside my work broken down. I called Monsoon Towing company (which they are amazing highly recommend them) and they come get me within the hour as they promised. So I drop the car off here at Discount last night. Come in this morning after having to walk here with my wife (mind you again this is our only transportation right now) and we speak The General Manager: Joe, Which I have dealt with this gentlemen before and usually is pretty straight forward guy and I tend to not have an issue with him. Today marked a different day and I don't know what to feel about this. So I said "hey sir so my wife called with a gentlemen yesterday and informed him that it seems like a transmission issue." Joe says to me: "we can do the inspection on the vehicle for $150, but if it is a transmission issue we do not fix transmission issues anymore." So I said to him: "Look tensions are high and I'm pretty livid myself, but right now I'm chill talking to you like a man and all I'm saying is why would you have us come this way if it is something you folks don't fix, I mean is there any way you can rectify this?" Joe losing his composure putting his glasses down on the counter, as the General Manager by the way, says to me: "Look your car broken down out there is NOT MY PROBLEM! And there is NOTHING I CAN DO TO RECTIFY THIS!" So the general manager cannot take responsibility and at least say "hey we're sorry for the misconception and confusion" but instead would berate his customers or not even take responsibility for not keeping up with his workers and making sure they are all on the same page. Shoot I'm not even asking for a free diagnosis I'm just saying "train your people and hose that attitude of yours especially when you know you are in the wrong." I honestly haven't been in a situation like that with a person of management and I as well have been in management multiple times dealing with irrate or just frustrated people and finding a way to de-escalate situations. I don't even want to mention how he threw in the: "well I've been a mechanic for 30 years" because my rhetoric back was "my wife's father was a mechanic for 30+ years, but I'm not even trying to pull rank here." I mean I just wanted someone to not come at people so harsh and aggressively and just be straight forward from the beginning is all so we are not just running in circles. So now Monsoon is coming and they will charge $95 this time and problem is today I had to call off work to make sure this is all taken care of so now at this point I'm losing more money than I could've earned. Rant over. Thank you for tuning in.

Horrible customer service, from both sales manager (Josh) and salesman (George). Refusing to remove…read moreor negotiate dealer added items that are not requested by customers is unacceptable and poor business practice. Especially when the items are window etch, multishield interior/exterior application and door guards with a cost of $300 to the dealer but charged $1,800 to vehicle. Was told to buy somewhere else over these useless extras by both the salesman and sales manager. Plus $1,796 Dealer Installed Accessories: Window Tint w/Lifetime warranty, Anti-Theft Etch, Multishield Interior/Exterior Application, and door edge guards/cups

Well, I didn't buy a car here but the salesman Troy did a great job. He was nice, courteous and…read morepolite. He wasn't pushy or anything. What I didn't like was they super low balled me in my trade. They offered me $2k because they would have to take it to a "BMW dealership" to have it diagnosed. Well, it was just the gas cap lol. I'd probably not come back here just because the AGM disrespected me with such low offer for my decent vehicle. Thanks Troy for your help, time and patience