I cannot say enough about this business. I called and spoke with Grady and boy did he do right by…read moreme. First off I got an amazing price for my tow compared to other places, and from time I called to pickup was 15 mins. Thank you Grady and Steve the tow truck driver you guys are absolutely amazing God bless you for helping me today. recommend.

Steve did an awesome job. He took pics and also took no time for him to get to me. He towed…read morevehicle to house and helped to get it in garage. Really sweet guy. Very professional and helpful. Will recommend them.

Had a breakdown with my older BMW on the interstate between Casa Grande and Tucson that was pretty…read morescary. The car was towed to Mike's Auto Repair in Eloy, AZ. I left the car with him and thanks to the kindness of his wife, she gave me a ride to the car rental which was 30 minutes away in Casa Grande. In the meantime, his shop personnel diagnosed the car issues (water pump stuff). We returned the next day to retrieve the vehicle and nursed it up the road to our home in northern AZ. Mike was very knowledgeable and I am SO GRATEFUL for his kindness when he knew I was frazzled and badly shaken up. His charges for diagnostics was very reasonable and I would highly recommend him for auto repairs.

I took my 2008 Hyundai Sonata into Mike's . I had never been there before but i made the decision…read morebased off yelp rating and people's comments and friends recommendations here in Eloy. I knew what was wrong with my vehicle ahead of time but I went in asking for a diagnostic. They contacted me and told me exactly what I knew was wrong based on a code my car had thrown a few months previously. They quoted me a great price for replacement and repair of the intake manifold gasket and a partial tuneup. I picked my car up and paid my bill. My car is running better than I can ever remember it running! All the guys working down there are great! I will be taking my vehicle back there next I need repairs and I highly recommend them. Very professional!

Kind all females from what I see. Great service got an estimate same day free!…read more Website does not update hours tho during holidays, sadly had to figure this out for the week of thanksgiving I got there and just saw a note are closed.

I mean this in the nicest way possible but this place is literally the worst repair shop I have…read moreever dealt with in my life they are beyond terrible from bad communication to the point where they will block your number if they get irritated that you're calling back on the day they said something would be ready. Unprofessional also decided to cuss at me through the phone because my car has been here for over three months and I'm trying to get an estimated date so I can get a rental and what not also told me in person they don't normally work on this type of car well, they probably should've said that before they accepted the work just terrible all around every single day. They told me that the car would be ready. It has never been ready on that day. I would highly suggest taking your car to whatever verified repair dealership for your car brand over this any day. Please trying to help anybody who sees this and doesn't want to waste their time. Avoid this place at all cost. I promise you almost any other shop will get it done faster god bless I hope yall figure things out and again like you said in person you normally don't do these type of cars and what not should probably have some type of sign or some type of way to give the information that you don't work on these type of cars cause it's very evident that you don't work on these type of cars in your work

Thank you Stephanie!! After calling about 5 other towing companies in Coolidge alone, she was able…read moreto help and give me a jumpstart on my battery. Honest, helpful & decent prices!

Subject: URGENT FORMAL COMPLAINT - Child Safety Concerns, Misleading Charges, and Failure to…read moreProvide Adequate Customer Service To Whom It May Concern, I am submitting this formal complaint regarding the unacceptable treatment I received from AAA during a recent roadside assistance incident. I am beyond disappointed by the lack of concern, empathy, and urgency shown by your organization during what was a dangerous situation involving both my 11-year-old son and myself. I became stranded on the side of a busy highway with a flat tire. Traffic was passing at high speeds, creating an extremely dangerous environment. I was not alone--I had my 11-year-old son in the vehicle with me. As a parent, there is nothing more important than the safety of my child, yet throughout this experience I felt that AAA showed little to no concern for the risks we were facing. To further complicate the situation, I am a diabetic. Stressful situations and extended delays can create legitimate health concerns. Despite explaining the seriousness of our circumstances, the representative I spoke with, Cindy, showed no sense of urgency and no meaningful concern for our safety. At no point did I feel that AAA was treating this as the emergency situation that it was. What disturbed me most was the apparent focus on money rather than member safety. AAA advertises itself as a company that provides peace of mind and protection when motorists find themselves stranded. However, when I needed assistance, I felt as though policies and payments were given more attention than the fact that a child and a member were sitting dangerously close to high-speed traffic. The situation became even more frustrating when I was informed that the additional mileage charge would be approximately $60. Based on that information, I agreed to proceed. I later discovered that the actual charge was $92. This is a significant difference and raises serious concerns regarding transparency and accuracy. Had I been told the correct amount from the beginning, I would have been able to make an informed decision. I am demanding a clear explanation regarding the following: Why was I quoted approximately $60 and then charged $92? Why are AAA members required to wait 48 hours before certain membership benefits become active? How can AAA justify charging significant additional fees after members have already paid for a membership? Where are these charges and restrictions clearly disclosed to consumers? What specific procedures are in place when a member is stranded with a child in a dangerous location? Why did the representative appear to show so little concern for the immediate safety risks involved? As a paying member, I expected AAA to place safety first. Instead, I was left feeling abandoned, frustrated, and misled. The reality is that my son and I were sitting on the side of a highway with vehicles speeding past us while the company that claims to protect motorists seemed far more concerned about fees and policies than the well-being of its members. This experience has seriously damaged my confidence in AAA. I joined because I believed that if I ever found myself in an emergency situation, AAA would be there to help. Instead, I was left questioning whether member safety is truly a priority within your organization. I am requesting a formal written response addressing every issue outlined in this letter. I also request that this complaint be reviewed by management and that appropriate action be taken to ensure that future members, especially families with children, are not treated in a similar manner. If I do not receive a satisfactory response, I will consider sharing my experience through consumer review websites, social media platforms, and other appropriate channels so that others can make informed decisions regarding their membership. No parent should ever feel that the safety of their child is secondary to company policies and fees. Unfortunately, that is exactly how AAA made me feel during this incident. I expect a prompt response. Sincerely, Dan Schroeder AAA Member

called early this morning and Shawna answered promptly, explained where I was and where my car…read moreneeded to be towed to. She called me back a couple minutes later with a quote, I agreed to it and she said someone would be out in roughly 16 minutes. Truck arrived as schedule, James was pleasant, he loaded my vehicle and we were off to the mechanic. great service, I recommend them.

We use our boxbed truck for our food bank at Maricopa Pantry. Something broke and we were stuck…read more CJ diagnosed it from pictures, brought the parts, and fixed it the next day. How awesome is that! His price was reasonable and the service was amazing. Thank you, CJ! We will keep your number on file, for sure.

We are two old dudes from Palm Desert, CA who recently broke down on a Saturday afternoon- 23 miles…read morewest of Casa Grande on I-8 westbound, pretty much in the middle of nowhere, in our 28' class C motorhome. We checked the 'net and found Middleton Automotive. They had good reviews and answered the phone on a Saturday afternoon. We had a 3 hour wait for a heavy-duty tow truck and were finally towed 25 miles to Middleton's. They were kind enough to agree to work on it and to wait for us to get the keys to them- which was after closing hours. We then drove the 340 miles home in our car. Middleton quickly diagnosed the problem the next Monday as a bad fuel pump. Repairs were made and we picked up the motorhome a few days later. The motorhome drove perfectly back to our home in Palm Desert. Communication was excellent and we are very happy with the repairs. Thank you for working with us. We would definitely recommend Middleton Automotive to locals as well as stranded travelers like us! Well done!

They don't deserve a star rating!! I needed work done on my vehicle. I didn't know at the time…read morethat they were being Dishonest.not affordable and they do cheat you. I drove in with my vehicle. By the time they called me with a made up reason for what's going on with my vehicle. I had to have it towed out. They are crooks!!

I just recently took my Mazda CX-7 here because my power steering went out. They insisted it wasn't…read morethe pump and all 3 of my power steering hoses needed to be replaced. After over $800 dollars in darn hoses and a WEEK without my car, the power steering is STILL NOT FIXED. What a scam of a shop, instead of replacing a 200 dollar pump they scammed me out of my money and my car still needs to be fixed. Will be filing a complaint with NAPA. I don't care how nice you want to be on the phone. Your work is crap and you didn't fix the right part. Don't waste your time or money!

Had an Air conditioning problem with my 2015 GMC. Gave me a prompt appointment, very cordial on the…read morephone. In order to check electronics had to wait until car cooled. Gave me a loner so I didn't have to wait. Called later that day to advise a bad switch. Also checked and replaced my 75000 mile battery. Very reasonable price. Jesse is a proud veteran. I would give my experience at least 4 1/2 stars.