We stayed here twice during a longer visit to Florence. Both times we had a fantastic experience…read more The service was exceptional and the spa amenities (sauna and hot tub) were appreciated after a long day of sightseeing. Breakfast was amazing with fantastic and engaging staff. The hotel is located in a quieter area than most of the tourist attractions, which was a bonus for a quieter, more relaxing stay. Restaurants, a small supermarket, and public transportation were nearby and easily accessible. We hope to stay again on a future trip to Florence!

We stayed here for 2 nights and everything was wonderful. The hotel staff was friendly,…read moreaccommodating, and very helpful. They have a 24/7 concierge who helped us call cabs and give us suggestions. The location is away from the main hustle and bustle but close enough to walk to everything. The bed was bigger than the beds usually are in Italy and it was also comfortable. We could not hear any noises from the lobby or the street from our room. The ambiance was elegant and everything was super clean. They have a full hotel bar and breakfast in the morning. The breakfast here is delicious! They have a buffet style option AND they also offer items off of a breakfast menu for free. I'd highly suggest the banana Nutella French toast and vegetarian omelette. They also have a spa downstairs with a sauna, a steam room, infrared showers, a quite room, and a sitting pool. If I come back to Florence again I will definitely be staying here.

Recently bought out apparently last year, and under new Management. The Service in the hotel is…read moreexceptional. From the reception desk who greeted us Abdel and Amir to the evening reception who doubled as a great bartender Dario. The manager Hector was as super accommodating . The rooms are quite big. But the most remarkable part was definitely the breakfast. Where are you? Ukrainian born Young man. Who is a saxophone player has become the chef. When eggs are not just eggs. The pastries were divine and the fresh orange juice was stellar.

We had an absolutely incredible experience staying here while visiting Florence. The hotels…read morelocation was very central to the best gelato stores, shopping, pizza, and restaurants. The hotel room is spacious and we loved the views on the water. What blew us away though, was the service. The hotel staff went above and beyond to make us and our 10 month old son welcome to the city. They were extremely accommodating, respectful, and kind. They helped us get a reservation to the best restaurants, even trattoria Zaza on late notice. When we were trying to get a taxi, but the roads were shut down because of a protest at the edge of the river, Bilal and Omar carried our bags over a mile to the train station and helped us find additional routes to make sure we didn't miss our flight. I didn't know that level of service existed!!! Thank you to everyone who made our stay so comfortable and welcoming! We'll definitely be coming back and recommending to everyone.

The lobby for this place is very Zen-like and appealing. The staff is polite and the masseuses are…read moreso nice and attentive. My hubby and I both received the relaxation oil massage, 60mins. Since we had walked about 100 miles in 8 days were pretty neat up and hoping for more of a deep tissue massage, but there doesn't seem to be a whole lot of options out here, and this spa only had 3 massage options: relaxing oil, reflexology, or thai. The massage we received were relaxing and very good. Perfect if that's what you're looking for.

Thailand meets Florence in this beautiful, professional, clean and especially very relaxing sparead more

Davide was an outstanding massage therapist. I was in Firenze for a month for my arts/drawing…read moreprogram. I arrived jetlagged from the United States and with the workload and walking and learning new physical skills -- my body was getting a lot of tension. Davide helped me SO much. I must have emailed 5-6 people before arriving -- I knew I'd need a massage therapist while in Florence -- and Davide was very punctual, professional and clear. I love that he comes to you. After a day of walking, standing, drawing, painting and at the art gallery, last thing I wanted to do was walk to a massage studio. He came to me. As others have mentioned, Davide is very punctual, responsible, and kind. I must have gotten around 8 massages from him in my month here -- varying from 1.5 hours to 2 hours in length (I prefer longer massages). He was on time every time, he was consistent, very professional -- and, also, great massage! I was at a rented apartment so as a guy I was worried if it was going to be weird with another guy coming over to massage you. It shouldn't be but you know what I mean. I've had female massage therapists come give me professional massages before but never men. It was never awkward or anything like that. Davide was very professional, everything was perfect -- and great massages! I was having some muscle spasms in my upper back from tension, then had issues with my calves and hamstrings at other times, he was very accomodating and addressed those. I think I got three massages from Davide in my first week here. In the last week I needed only one. Davide was essential in helping my body to relax after a very intense day of learning new and very physical skill. He was the utmost professional -- reliable, polite, punctual and great massage therapists. He was an essential part of me learning new skills in Firenze, I thank him in helping me recover. He definitely is the most professional massage therapist in Florence plus a good man and genuine person! I will see him again when I return to Firenze in a few months and I recommend him highly.

Davide was a great masseuse leaving me feeling very relaxed! I would absolutely go to him again if…read moreI lived here.

I had a great first few experiences here but then my most recent manicure they told me would be 48…read moreeuros. When I go to pay they charge me 60 euros. So I simply ask why? And I believe it was the owner who immediately begins yelling at me. Of course I'm going to pay for the service I just got done, I simply just wanted to know why it was more expensive than what I was originally told. I stay calm while she keeps screaming at me telling me I need to be more appreciative, at this point I am completely taken aback by this unprofessional way to treat a client. She keeps yelling at me and tries to chagrge me 70 euros I pay the 60 she originally asked for and leave. Never going back again, the service wasn't even worth this. Don't go here they'll charge you different prices everytime. They treat you with disrespect if you ask a simple question. I am completely upset, saddened, and will never recommend this to anyone ever again.

This place is amazing and beautiful! Staff was very friendly and Dalida is funny and a wonderful…read morenail tech!

15 euros for 15 minutes. Not bad. cash only!…read more It was a good experience and I appreciated the novelty of it. Don't expect actually exfoliating your feet that much; the fish don't actually have teeth. Afterwards, my feet did feel softer! If you do this, do it for the experience than for the actual results. The place is pretty sanitary and they have some tanks upstairs. The lady in charge was pretty friendly.

Had my feet eaten by fish. You gotta do something weird on vacation. It felt very weird at first…read morebut my feet were super soft after having it done.

Salvatore took very good care of me and we had a nice chat. I got my hair cut and roots touched up…read morewith a conditioning treatment and i mos had my brows shaped and tinted for $170 euro. the treatments came with a scalp and hand massage as well as some aromatherapy. very nice experience in this salon!

Amazing salon. I usually stop in for blowouts when I'm in…read more Florence for work. Was in desperate need of a haircut in June and Athina did a stellar job with my long layers. She also gave me great advice on what length would look best for my face size and shape, etc. Have been going to the same salon in NYC for 10+ years and but may wait until my next trip to Florence because it was that good! Grazie mille!!

As a tired tourist in need of some TLC, I decided to give Shiatsu a try. I requested an appointment…read morevia Yelp and Maria, the owner and sole massage therapist, quickly responded so that my travel friend and I were able to see her later that same day. In our correspondence Maria was clear about the cost of the treatment and what to expect - 1 hour, wear comfortable clothes, Shiatsu is a Japanese pressure point massage. That said, I knew not to expect a feel-good deep tissue massage. For those familiar with Traditional Chinese Medicine, Shiatsu is like an acupuncture treatment except it uses fingers instead of needles to treat your ailments (which include many problems besides sore muscles). So to begin the treatment, Maria asked me about any specific issues I wanted to address - tight shoulders, trouble sleeping. Maria has a gentle touch and she has a beautiful treatment room with Zen decor which makes for a relaxing experience. Though I wanted to stay awake to appreciate her technique, I found myself lulled into a half-asleep trance, just as I do during acupuncture treatments. This is how I know her treatment was effective. For other non-Italian visitors, Maria is very friendly and speaks English well (she seems to receive many tourists has her clientele). I was her last client for the day and she spent some time chatting with me afterwards. She recommended a nearby restaurant and dishes to try. Thus, that night I both ate well and slept well. Thanks, Maria!

Maria is an angel. I moved to Firenze for four months, and my back was not ready for these streets…read more I have regular massage and chiropractic appointments back in the states, but had not tried shiatsu. Maria worked with me. I saw her five times. She is caring, nurturing, knowledgeable, and a beautiful soul. Grazie, Maria!