TLDR: Serious safety failures, an active state child protective investigation, lunches sent home…read moreuntouched after staff failed to offer meals, unreported injuries requiring staples, unauthorized passcode locks on our nonverbal child's AAC speech device, admin directly observed ordering alcohol on client field trips, inflated activity fees pushed to scholarship funds, and refusal of clinical data. All claims backed by documented emails, messages, and medical records. I am posting this review to urge parents of special needs and nonverbal children to exercise extreme caution with Success on the Spectrum (SOS). We unenrolled our child after state child protective authorities conducted an in-person home visit regarding an active investigation of reported mistreatment at this location. For a nonverbal child who relies entirely on adults to keep them safe, the lack of clinical oversight and basic transparency at this facility was unacceptable. Our child repeatedly returned home with their packed lunch completely untouched because staff failed to offer meals throughout the entire day. My child also came home multiple times with unexplained injuries that were never documented on incident reports, including a severe injury that required medical staples. In addition, staff repeatedly restricted my child's personal AAC speech device, ultimately returning it to us with an unauthorized passcode lock that left them unable to communicate at home. Daily sessions lacked therapeutic structure, with passive tablet screen time used in place of programming, while administration repeatedly refused to provide our requested clinical data. Professional boundaries and supervision were severely compromised, including administrative leadership directly observed ordering alcoholic beverages during off-site field trips while responsible for supervising clients. Management also consistently imposed inflated, non-itemized fees for these outings and pressured families to use state scholarship funds to cover the excess costs. Explicit parental directives regarding staffing assignments were disregarded, and advertised security cameras were frequently unavailable. We have fully documented these issues through saved emails, text logs, and medical files. I strongly advise families to seek a safer, more transparent ABA provider.

From the owner: Success on the Spectrum offers a variety of therapy services to children with Autism. SOS combines…read morethe most effective methods of science, a fun environment, community outings, safety, and high parent involvement to help our clients make the most progress possible.

My son went to camp here and he had so much fun. The team gave him personalized help and attention…read more They gave him breaks when he needed it, they worked on much needed skills when he was ready to listen. They gave me details about his day and whatever struggles he had when I picked him up. He loved his time here and can't wait to go back! Highly recommend.

My children attended summer camp and enjoyed every minute of it. My special needs kiddo enjoyed the…read moreenvironment and staff. The staff is professional and truly care about the children in their care. Would recommend 100%.

Dr John Stiteler and the staff are a true blessing to the community. The offices are conveniently…read morelocated in an otherwise underserved part of town in the beautiful Regions Bank building on Kirkman near Universal Orlando. This office is here to serve the each individual person for a variety of needs. Their prices are also very affordable for those with no insurance, but i do believe they accept certain plans as well. Can't say enough nice things!

I have referred a number of people to Total Health Guidance and the treatment they have received…read morehas been great. The personal touch from Dr. John and the team set Total Health Guidance apart from other facilities. I highly recommend THG.

We've been coming here for a few months now. My son seems to be improving on speech and his PT. He…read morelikes all the therapists here and the other employees too! They have men and women. They also have bilingual teachers too. It's on second floor. They have elevator access and a parking lot out front.

My son goes to speech and occupational therapy here. Everyone is nice and polite and truly care…read moreabout my child's development.