Pam was nice, she helped me out with setting up my account. She's super sweet. They gave us flyers and let us know about events coming up. Especially for the back to school event. Earl the mental health counselor came over and handed us a book called, Thrive. He was so nice. Laura was our nurse she helped take our vital signs and gave us cook books, and told us what some good cooking oils are to utilize. Omar is supper cool, gave me a welcome bag and a flyer for an event coming up in October. He told us how they're a family here. I love that they're all professional and nice. Most health insurance places don't host events or help educate you on eating healthy so I'm so grateful I switched over. read more

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Loved this place , until my agent moved to a different position. Since then i booked 2 times appointments to get a new insurance but no one ever called me back . Do not recommend read more

My husband and I recently got individual insurance through Florida Blue. After being covered by my husband's employer J.B. Hunt insurance for 20 years by another large Insurance company. My doctor that was my primary care doctor at our previous home in Dallas TX for over 23 years. He took care of my blood pressure medications. I sent proof to Florida Blues that Cigna covered it. Florida Blues refused to cover my Bystolic that I have been taking and coverage from Cigna for it. Florida Blues demanded my doctor to change the RX immediately to specific drugs they cover (my guess would be they have a financial interest in?) I said NO I don't trust a bully Blues customer service person is not my doctor so I paid full price for the Bystolic. Meanwhile I am a retired 64 year old woman. I have several drug allergies Don't sign up for Florida Blues they are dangerous they tell you which doctor to go to and drugs no mater what a doctor that treated you for 23 years. read more

Florida Blue has opened a new branch office in Carrollwood alongside Dale Mabry Highway, and north of Ehrlich Avenue. Florida Blue is the new branded name for Blue Cross/ Blue Shield, and these folks are truly health insurance experts. I stopped in today to review my coverage, and to speak with them about the upcoming health care reform options. The woman who runs this office happened to be standing by the registration desk, and we had a great chat about healthcare coverage and some of the changes that will be happening later this year. A super nice and very knowledgeable lady! Two of her reps were busy checking on my policies -- one was investigating my dental coverage, while the other was on the phone with the AD&D people to make sure that I would receive a current membership packet. Everything was resolved in a matter of a few minutes versus me sitting on the phone for half the day trying to get answers. I am looking forward to participating in some of their upcoming health education seminars, and will definitely be back in a few months to talk through the health care reform options that would pertain to me and my business. If you're in need of health insurance, or would just like a comparison with your current plan than I encourage you to stop in and visit with these folks. read more

Florida Blue Center - Clearwater - Brand new Florida Blue office in Northern Carrollwood in the Carrollwood Commons shopping center off Dale Mabry - Health Insurance Offices Near Me - Clearwater, Florida

What can I say about this specific office? I want to apply for a job here! They don't have to possess any customer service skills, can dress unprofessionally (the emo look must be drawing more clients or NOT), lack efficiency, have absolutely no sense of urgency, big area to socialize with other co-workers, and a kitchenette. Completely horrible for customers and clients but great place to work! Sign me up but unfortunately, I have work ethics and wouldn't be a good fit for that office nor their organization. It's actually very sad that with this economy of people needing jobs and willing to work, you have a staff of inefficient employees doing nothing on a daily basis. read more

Florida Blue has always been the better choice to access specialists and care in the Tampa-Clearwater Area. Recently, I am wondering why I choose to switch back when it declines providers who offer a unique homestyle therapy service in Palm Harbor. The waiting room is open and the staff makes you feel part of their family. Physical Therapy Now in Palm Harbor is the best. 33143 US Hwy 19 N Palm Harbor Fl. I am not only a patient but an experienced health care provider in the community with over 30 years experience. They should be in an option under Florida Blue. Andrea APRN read more

Most appreciative of help to resolve billing issues with Healthcare Marketplace. Service representative (Bernard M.) was knowledgable, responsive, and very dedicated to solving my problem. I could not have asked for a more empathetic and helpful representative. Thank you, Hope F. read more

BE WARNED. I am a physician and a provider for Florida Blue. There is a branch office located in Dale Mabry and Ehrlich, Tampa Florida that apparently is changing the PCP to the patients under my care and sending them to another clinic possible to get a kick back. today a patient of my went to this location and spoke to 2 Colombian ladies , one by name Rosie and the other one by name Gladys. Both of them explained to my patient that his PCP was not in her plan and sent him to a new clinic where 2 Colombian physicians are working at. My patient was told that he can not continue being my patient because I do not take Florida Blue. That is a lie that is causing a big problem to me and to my patient as well. I personally called Florida Blue at this location and spoke to someone who said the office manager was not there then .This person confirmed the name of this 2 ladies giving wrong information to the patient with the purpose of benefit another physicians and possibly to get a kickback for referrals. Dr.Valentin read more

I Valzina Lewis have had the pleasure of Mr. Bernard Merceron help me to resolve numerous situations that I could not get clarity on. He is very professional at doing his job. I really love that when I have a problem he will always return calls and go over and beyond his call of duty leaving me feeling like problem resolved. Thank you Mr. Merceron for all your help. I also want to thank Florida Blue for hiring you. read more

I have one star to Florida Blue - the whole Corp. I had major major surgery. After the surgery, I was told to see a specialist (infectious Desease Doctor). I then went on-line (FL BLUE) to find a doctor and started my search. After calling 7 doctors and being told that they are no longer taking my plan, I called FL BLUE. The employeee at FL Blue then stated that she would fine a doctor in-network for me. I was then told that there are NO DOCTORS in my area and that I would HAVE TO go to an out-of-network doctor. I then said that it should be coded as in-network as that is not my fault. I was given excuses like, well it is not our fault that doctors do not inform us that they are not renewing a plan, and another excuse was, well sometimes the find a doctor is not updated. Therefore I have to pay as out-of-network. I met my deductible on the in-network (due to surgery) so due to the charge going on my out-of-network, it was concidered as not meeting my decuctible. I sent in an appeal, was turned down. I went to the Carrollwood branch for help. They agreed with me and re-sent my appeal with thier reasoning. I waited and heard nothing about the resubmission. I called the Appeals Dept., talked to Andrea Rutledge, who advised me that they never rec'd the resubmission. She told me that I had the right to send in an external appeal, but then added that it would be a wast of time due to this is a contract dispute and they alway reject contract disputes. FLORIDA BLUE IS ALLOWED TO PRACTICE FRAUD. IT IS SAD THAT WE DO NOT HAVE MANY CHOICES. I ALREADY PAY A VERY HIGH PRICE FOR MY INSURANCE. NOW DUE TO MY PRE-EXSISTING CONDITION (SURGERY) I HAVE NOT CHOICE BUT TO GO WITH FL BLUE. THE ACH WOULD BE MORE EXPENSIVE DUE TO MY SURGERY. WHAT A SCAM. JOANNE HOWARD read more