I called Southern Insurance Group last week to cancel my auto policy for my sons car, which was…read morerenewing on December 22. I sold my sons car and he was getting his own policy for another car. It was set to auto pay on December 22. I spoke to someone at the office and she said that she canceled that Auto Pay. She said " just don't pay and the policy will cancel " They withdrew the funds anyway and now I will have to waste more time on the phone trying to get this money back. This agency is Southern Insurance, but they were bought out by this Patriot Growth Insurance. I will be switching my homeowners policy to another agency. This really screwed up my bank account because I was not expecting that large amount to come out of my account. I have been trying to call, but now there is no answer.

I had a bad experience. Fair warning if you go with them. I got home insurance through them on…read more12/15. I got an email on 3/16 from Cynthia saying I need to purchase another $200-$300 in wind and roof reports. I replied asking why and I even attached the home inspection done a few months prior which clearly said the roof was in great shape. I got no reply. The following week I got a letter saying coverage is going to be canceled in two weeks. I was shocked and called and left messages never hearing anything back. I don't know what to say. Never been treated like that before by a company. Got insurance with another provider just fine. They said the roof was fine but some companies try to gauge you for things.

I love the service Claudia provided. Very professional, very clear in all the information she has…read moreto give. I recommend her service to anyone who wants to be treated great.

They were able to cut my car insurance in half. They were very nice and patient with me getting…read moreeverything setup.

Great customer service. I was given a quote and changed my auto insurance within 20 minutes and…read morethey saved me almost $1100 and provided me with better coverage. I would definitely recommend this office.

Work with Lucas! He's great! Fair prices and he'll tweak it…read moreto your advantage. Convenient location next door to publics.