Our family suffered a recent, unexpected loss of our father which catapulted us into the realm of having to choose a cremation service. We received a list from the hospice nurse and, honestly, started with Florida Direct Cremation because of their location in St Pete. I have to say, it feels like it was divine intervention. From the very beginning Theo was compassionate and caring. He took the time to walk me through the process and helped answer all of my questions. I knew right away they were the right choice for our family's needs. Florida Direct Cremation is a small, family-owned business and you can tell by the attention and care they provide. Theo notified us when our father was in their care, he assisted with providing our father with honors given to a military veteran, and he stayed in contact with any updates in the process. I felt confident in entrusting them with our father. In terms of value, honestly, we did not do a lot of looking around since Florida Direct offered what we needed and nothing more. We did not need a big funeral home. We needed a service provided by someone who we could trust. I appreciate how Florida Direct Cremation does some of the leg work in notifying social security as well as mailing the death certificates to me (out of state). That and the wonderful customer service made Florida Direct Cremation a great value and great fit for us. Thank you, Theo. In this absolute dumpster fire of a situation (Google Florida "Free Kill" Law and schedule your surgeries out of state, you're welcome), Theo was a bright spot. He was compassionate, knowledgeable, kind, and patient. Theo, you made a terrible situation less terrible. Thank you. read more

Theo was outstanding from the very beginning. Professional, thoughtful, not pushing any decision or products. The cost was competitive especially compared to funeral home pricing. If your loved one passes in Florida and you want to perform cremation, this company is exceptional! read more

Florida Direct Cremation - Urns can be selected from a large online catalog. - Cremation Services Near Me - Saint Petersburg, Florida

Very caring. Very compassionate. The service they provide is under appreciated. My father was well cared for. They dressed him in the clothes that he preferred and even allowed us to view him before the cremation. I could not have asked for a better experience. Thank you. read more

Florida direct cremation delivered EXCEPTIONAL service!! They made the process very smooth and efficient. They helped take the worry away of what to do for my mother. Not only are they locally owned, but donate to local charities. If I had to do this all over again, I would absolutely use them!! read more

My name is Elizabeth and my sister passed in December. I was more than satisfied with the promptness of their responses and the assistance and advice we received. I live in Lake County Florida and will be picking up the ashes and death certificates on Friday. They have been patient and helpful. Death is a time in life where we are sad, angry, and frustrated and blame others for everything that goes wrong. It's unfortunate but it happens. I give FDC 5 stars. They did all that is required of them. read more

I'm going to give this place two stars, because in the end, their services were very economical and reasonably priced - they were, however, fairly inept at communicating, and have an odd, very unprofessional way of doing business. My story - my mother passed away on August 2nd in Florida. I was told by this company when I called them over a week earlier that I needed to do NOTHING until the day she passed away. On the day of her death, the nursing facility (and myself) contacted them to pick up her body for cremation. They were prompt, and did manage to facilitate the removal of her body on that day. From that point on is where I had issues. I was starting my drive across country (I live in Los Angeles, my mother passed away in St. Petersburg, Florida). I spoke to them the day she died, and was told to go online, fill out certain information, and then to wait for them to contact me, which would be within 24 hours of filling out the info. 3 days later, I contacted them. I was again, asked to wait until they call me back. It was around 4-5 days after her death, that I received a telephone call asking to firm up details about her death. Once I gave them all of the information, arranged for shipment of her remains, and confirmed the number of death certificates that I wanted, I gave them credit card info over the phone. I was told that it would be about a week before I would receive her remains. Over a week goes by - no remains. I again, contacted them and was told that the Dr. had not signed the death certificate, and that I needed to give them more time. Another week goes by, again, I've heard nothing. I called them again - "Oh yes, I'm sorry we have had some delays, you will have them early next week, I promise, by Monday or Tuesday." It's now Thursday of the next week (we are going on 23 days after death) - still no remains. I call them YET AGAIN and I get some excuse about how they didn't have the correct shipping container. At this point, I was fairly upset with the person on the telephone (man) - and stated that I was very disappointed and have had to put everything on hold with respect to memorial services and wrapping up my mother's estate matters. He did apologize, and agreed to send them overnight via Fed-X, morning delivery, and would call me back with the tracking number. I canceled my morning meeting so that I could be here to sign for the remains - around 8:30am my time (3 hours earlier than his), this morning, I called to confirm whether or not the shipment really happened. "Sorry, couldn't get them in Fed-X, so I shipped via regular post office and they should be there by 3pm." No courtesy phone call the previous day to even let me know this. Great - cancelled my morning meeting, still had to be the one to track you down - and now I have to figure out a way to be here all day to accept delivery. Word of advice to company - review your customer service practices and efficiency standards, especially when dealing with Out of State Customers. Word of advice to customers - if you need remains and death certificates quickly - and you use this company, you might want to discuss a specific time frame, and be prepared to add on at least two weeks to that time frame. Maybe others have had a fantastic experience - the people who referred me did - unfortunately, this was not my experience. read more

I have used this place twice. Unfortunately this last time was the worst experience even over when my mother died a year ago. Though I should have taken into consideration last years experience and not used them I made the mistake of doing so. The woman that handles the place is such a unprofessional rude mess that it will make your personal situation seem uncared for. This time around when I walked in she let me know she doesn't need family drama since her husband just had a heart attack and she was doing all the work herself. I'm that same breath she let me know that power of attorney dies with the living and I have no rights there. Unfortunately for me I didn't know any of that and now I do. She was more worried about herself and her situation without even giving me any respect when it was me who asked the assisted living place to call them. Although I had spoke with her Monday this week to handle things she is the type of person that gossips and if you have family members like her she will take a side which is wrong on so many levels since honestly it's not her place. If you want someone who is not professional and who doesn't know how to handle family than this is a perfect place to handle your loved one. She's also the type to bad mouth other funeral homes since the first time she was bad mouthing Blount and curry and how they ripped me off. She also did this over a partition to her husband last year when my mom passed. If I were you, unless you have no other option, I'd go anywhere else. Here, you get what you pay for. No sensitivity since she's more worried about her own private issues. read more

Florida direct cremation lies to you in order to collect. I would question the remains of any loved ones that you receive. I live in Massachusetts and my brother died in Florida. After assuring me that my brothers remains would be mailed the next day, I waited two weeks, called and received no response. Finally I filed a complaint with the better business bureau and got a response. Was told that the cremation was later, the clerk forgot to mail it, and here is the tracking number. Does anyone believe that the remains are truly my brother? Stay away from this funeral home and its ultimate directors, which you can find online. I feel sorry for the people in Florida, try and die in another state. read more

My sister died on 10/7/16. They were prompt to pick her up from Suncoast Hospice. It is now 10/31/16 I have been told everything was shipped should have had the remains two week ago then last week. Still nothing but boy they will bill your credit card immediately. I keep trying for a response and still nothing. My next step is the BBB. Really unfortunate read more

My brother passed away on Jan1,2018 in Florida.We wanted our brothers remains sent to MN. after his cremation. We fianlly recieved his remains on Jan 26. I did not receive his death certificates till Feb.1. My sister and I called many times to try and find out what was going on.There was no communication from these people.Same excuses as previous review .GO SOMEWHERE ELSE. read more