We worked with Jen who was great and then we sent him for the week long board and train with…read moreDeanna. She communicated wonderfully, sent us videos and pictures all the time. He is already doing amazing at just a little over 3 month old thanks to her. Their positive reinforcement approach really helps with his stubborn Chowski breed, as we want him to be confident and sweet. We can't wait to continue to work with her and eventually get him started on water sports they offer training for.

We are so incredibly grateful for Angelica! She is hands down the best trainer and dog therapist…read morewe've ever met. As seasoned dog owners, we've always been successful with our training methods--until now. Our current dog has different needs and Angelica helps us to understand them and build a deeper connection. Angelica has been unbelievably patient, not only with our dog but with us as well. She takes the time to teach us how to be successful just as much as she works directly with our fur-baby. She is also very encouraging and supportive of us. Thanks to her guidance, we continue to improve and learn every time we meet. We feel so grateful to have her in your corner in this journey. We can't recommend Angelica and her staff enough--they are truly one of a kind!

I sincerely wish I could leave a negative star rating because the grooming team at this location…read moregenuinely earned it. I have a 9-month-old Alaskan Malamute who HAD a gorgeous reddish-brown top coat with a full plumed tail. Her hair WAS long and thick and that tail was luscious. After a rushed - less than 3 hours - grooming experience, I now have a mostly cream-colored puppy with a ratty tail. Her coat is choppily cut and uneven all over which is frustrating since I SPECIFICALLY stated that I did not want her hair cut. I also SPECIFICALLY asked whether the FURminator product - that is advertised as one of their principal tools for de-shedding, - would cut her hair. The groomer assigned didn't know; which was concerning. Another groomer adamantly stated it would ONLY remove the loose hair. Her top coat was not loose hair. Red Flags: 1. There were only small crates and small dogs at this location but the site allowed me to book my puppy's appointment there. 2. The wide eyes and glancing back and forth at each other when they saw how big she is. 3. The groomer was flustered when she saw her and admitted to having difficulty handling her. 4. The groomer was unavailable to release the dog to me leaving that task to the receptionist. 5. Being required to pay before I am allowed to see or pick up my puppy. If this location is not accustomed to/staffed to handle large [breed] dogs - with or without double coats - that should have been clearly articulated when I was checking in. After paying for a bath and finishing spritz, she still stinks. As a consumer, I don't mind paying for services that I can not/don't have the expertise to provide for myself. This is not one of those service and I will be grooming her myself from now on. Why pay someone to do something that I can actually do - and do better - myself? I'm not angry, just disgusted with the glaring lack of knowledge care, and pride in the work. If there's no actual understanding of how to properly groom different coat types, no care in the tools selected/utilized, and no concern for customer outcomes then this is not a service the company should be offering. This is the second time I've attempted to utilize Petco's grooming services and have been left disappointed and waiting for her coat to grow back. There won't be a third time.

Since I reviewed PetSmart, I'll review Petco now. We have been going to Petco a lot. We always…read morepicked up Mocha Coconut's food here. If there is ever a problem or Mocha is being picky and doesn't like the food, it's very easy to return here. They are super friendly and remember you here and acknowledge your pet like family as well. I love visiting the cats here too. They are so cute and I always hope someone can take them home soon. Definitely a great place to shop, & get great service with a smile.

I feel so lucky to have found Max's Pet Market & Salon. I have been a customer for almost 6 years…read morenow. The New Tampa location is only 5 mins from my house. I take my parti poodle, Maxwell to them for grooming every 5-6 weeks. For the past almost two years, Deedee has been the one to groom him. We absolutely love her! She is so talented, kind and very understanding of Max's needs. She knows the specific look that I want for him and does an outstanding job every single time.  The market offers a wonderful variety of toys, treats and food. They carry a lot of different options.  As far the salon, I really enjoy the option for online booking. It makes it super easy to plan ahead and or book far in advance. They also have really great hours which makes it easier on my end (as I work in a hospital) so being able to pick him up later in the day is extremely helpful. The front staff are always friendly and welcoming. I feel so fortunate to have a wonderful place for Max's grooming and am very excited for the growth of this business as well.

No words needed... why does my dog look like this after a $90 service and this isn't even close to…read morewhat I asked for

Amber was great with our pup and had a nice setup for doggy daycare. Our dog doesn't love to be…read morewithout us but she seemed like she had a really nice time based on the photos and videos Amber sent. The rates were very reasonable. We would definitely book again. They even made some puppy art!

I booked boarding with this provider and paid a $118.83 deposit. Before the stay even began, the…read morecommunication became unexpectedly hostile and unprofessional. The tone and accusations in the messages made me uncomfortable, and I decided it was best to pick up my dogs immediately. No services were ever performed. I requested a refund of the deposit since the stay never started. The business refused, even though nothing was provided. What concerned me even more was that the owner's husband later contacted my husband privately and tried to pressure him into saying the review would be removed in exchange for a refund. We have the full message thread showing this. It was inappropriate and confirmed that I made the right decision not to leave my dogs there. Update: The owner has now responded publicly with claims that are not accurate. No threats were made at any point, and I have the full message history documenting the interaction. The service never began, my dogs were returned immediately, and I requested a refund of the deposit for a service that was not performed. I stand by my review and the documentation I have. This whole situation was stressful and unnecessary. For anyone looking for boarding, I'd recommend choosing a provider who communicates professionally and handles concerns respectfully from the start.

DSTCD really had alot to offer for training programs. Jacob came out to our home and preasessed our…read morepup, discussed the programs in detail. That all helped alot, good to work with. I'd recommend Dark Shadows to anyone.

Jake was fantastic with our English Bulldog. I was very nervous to send our dog away for weeks to…read moreget trained. But, Jake stayed in constant communication via text and videos and we could see the progress with each one. When our dog came home he was much better behaved and can easily go on walks now without being concerned about other dogs we pass. Would absolutely recommend Jake and Dark Shadows Training.

Staff is AMAZING there. Place is big and very clean. All the dogs look like they are having a great…read moretime. Love that they have cameras in all the play areas. I see my dog having a great time always.

We left our dog here for 1 week. They called us twice to let us know she cut her nose trying to…read moreopen the door. However, once we got her home we found a bite mark that was deep and skin missing on her face that we were not told about. She also came home with red eyes that then worsened with drainage. we had to take her to the ER and she had " doggy pink eye" .

Charles with Elite Paws did an excellent job in establishing a foundation of obedience for my 4…read moremonth old rescue puppy. His 2-week training program will address any training/obedience concerns you have. He is full-time invested in teaching your pup and loving it like one of his own. Elite Paws offers lifetime continued support for graduates of his program, weekend group meet-ups to help maintain skills and commands, and boarding. If you're looking for help with your pup, Charles is your trainer!

I can't recommend Elite Paws Training enough! From the moment we started working with them, it was…read moreclear they truly care about both my dog and us as owners. Charles is incredibly knowledgeable, patient, and clearly passionate about what he does. Our dog showed major improvement. Whether it was basic obedience, leash manners, or addressing specific issues like barking and anxiety, Elite Paws Training provided clear guidance and techniques that actually worked. What really sets them apart is their personalized approach. Charles took the time to understand my dog unique personality and tailor her training methods accordingly. Plus, he was always available to answer questions and offer support. If you're looking for trustworthy, effective, and compassionate dog trainer Elite Paws Training is the place to go. Our Luna is happier, more confident, and better behaved than ever!

Been back to PetSmart a lot now. I get Mocha's food here / Just Food for Dogs, & Merrick Chicken…read moreBone Broth. This last time was not a fun one. Pet parents know, their pet's poop can be an issue as they get older just like us. I received really great customer service here and also great recommendations. I always get great customer service through check out, but this one was for this specific issue. I decided to buy Tomlyn's paste for pets bc of the recommendation provided. They went above and beyond bc they gave me a rec for least expensive through most expensive and what customers were using and happy with. This one helped Mocha in two and half days. I was really impressed. I saved a lot of money too bc everyone knows how much the vet costs. I also read reviews and it said it may get worse before it got better, & it did exactly that. I know what to expect now and it works. So if your pet is having poop issues, I used pumpkin and Tomlyn. It worked. I was so stressed about this issue too. It helped so much. I'll use it again.

Took my two dogs there for a grooming, Very nice people nice job. Would do it again. The girls…read morelooked awesome.

Kyle R. is an amazing dog trainer. He has a calm, patient demeanor. The virtual set-up allowed our…read morereactive dog to remain relaxed in her environment, while I learned necessary leadership skills. We worked on leash, place, and crate. I look forward to taking another course through SamIvy in the future to further our skills.

When I started with SamIvy and Treena I was at the end of my rope with my 1.5 year old puppy…read moreCrosby. I love him but he was becoming aggressive and, honestly had gone after me a few times - quite scary. In the last 3 weeks with Treena, I have seen an amazing transformation with Crosby. This is our 4th trainer and finally one that could help us! I am so happy I made the investment. I am excited to see what else Crosby will learn in the coming weeks. Thank you!