The staff there are super friendly! They are honest and have been working really hard to figure out…read morewhat is going on with my car. I would definitely recommend them.

Did a great job on my breaks. Honest people. I will definitely return for all of my vehiclesread more

"I recently purchased a 2024 Tesla Model Y Long Range AWD from Sidney at Michael's Auto in Orlando,…read moreFL. It was an outstanding experience! Sidney was knowledgeable, friendly, and made the entire process smooth and stress-free. Sidney really went above and beyond to ensure I understood every feature of the car and got a great deal. I couldn't be happier with my new Tesla and the top-notch service at Michael's Auto. Highly recommended!" "I'll admit, I was a bit nervous about buying a car all the way from Chandler, AZ. But Sidney at Michael's Auto made the distance feel like no big deal at all!" Sidney did a great job, great communication, texting and phone calls. He made the whole process simple and easy. I got on a flight from Phoenix to Orlando, Sidney picked me up, took me to the dealership, opened the dealership up early morning, got the car out for a test drive, did all the paperwork. It was by far the best. I would buy a car sight unseen from Sidney. He is a man of his word! He also checked on me all the way home to Chandler, AZ! Paul Rizzo, see videos on Youtube - "Smokewagon45"

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

Great place to buy a vehicle if you don't have a great deal to spend. Most vehicles are purchased…read morefrom an auction and they don't buy garbage, check them out...

I purchased my Tesla through Paul without even seeing it and it was shipped from NY straight to my…read morehouse in Florida. Great experience all round, no dealership hassles and got exactly the car I wanted plus saved lots of money. I referred my girlfriend and a friend who both purchased cars using Paul. I won't buy a car another way ever again.

So you have to understand, buying a car is NEVER fun. Its a long experience, especially with test…read moredriving cars and preparing to get a loan. It's just not fun. Sales people are there at the end of the day to get you to buy a car. I will say, I don't have too many negatives about this place. There are a couple gripes I have but they are small and over all, I was treated with respect and the people are friendly, even when I came in and thought I was going to change my mind and exchange my vehicle for something cheaper, they were nothing but nice to me. Khaleed, Dallip and Omar were the ones who helped me. And they were thorough with everything including the loan process and the price. Prices for vehicles are higher than ever so that in it self was stressful but that has nothing to do with the service and the people I worked with. The only thing I would have loved is if the process was sped up a bit (but that was no ones fault and it comes with the territory) and if they changed the music. They played house music all day. So for 7 hours that's what I listened to. It might be a sales tactic to try to get people to buy a vehicle. Who knows. Overall, this place is worth a look.

FRAUD ALERT!!!! DO NOT PURCHASE FROM THIS CORRUPT DEALERSHIP!!!! My wife purchased a 2016 Tesla…read moreModel S on April 4, 2026 . Despite purchasing a ProGuard Gold 10-year powertrain warranty with her vehicle, she has not been provided with any warranty documentation or contact information for the warranty provider. On May 2, 2026, her vehicle broke down, and she again asked Albert Vega, Finance Manager for her warranty information to file a claim. Instead of providing the information, he instructed her to tow the vehicle to OffLease at her own expense. As of July 6, 2026, she has not received any warranty information or updates on her vehicle's status nor the whereabouts of her car from anyone at OffLease...

The place gave us the runaround on the shipping of the used Toyota Highlander V6 and took 6 days to…read moredeliver. They offer no test drive upon delivery and no cash on delivery,or returns for problems. . .strictly sold as-is.The delivery man was very nice and drove it from the truck to the driveway. He earned a good tip. Lucky for us it is high enough off the ground to simplify fluid changes and basic maintenance.The car has a built in anti theft system in the steering column that acts as a jammer or locks up the key if triggered. Believe me,we're not trigger happy that way.

DO BOT BUY FROM THIS DEALERSHIP. We discovered a major problem before taking possession that the…read morespeedometer and gas gauge did not work. Despite me being fearful that the car wasn't legal to drive they refused to fix the panel and refused to cancel the transaction. We were bullied into taking possession of a vehicle where there was no working speedometer or gas gauge and THEN before driving away the side mirror fell off. When I mentioned being disappointed they said "you bought as is and if you have a problem, the GM will be here in a week". Most used car lots will fix cars that have safety issues (even if bought as-is). This car lot cares more about money than the customer's safety. UPDATE: the day after we bought the car the tire pressure was low and when we went to fill it with air the valve stem broke off. Had the car towed to a mechanic and while the tires were fine there was nearly $800 worth of problems they said the dealership's mechanic would have easily known were problems. Like I mentioned before the update, a reputable dealer makes things right even on an "as is" car. This dealer never once tried to make this car safe to drive!

We needed to replace my car recently due to its age and figured given the cost for…read morerepairs/maintenance over time, we might as well just upgrade our vehicle. After going through 3 different dealerships, we came to Enterprise and they couldn't have made the process easier and simpler. On my first round with them, Jose helped me find a vehicle. He went above and beyond to work with me and my foot hadn't even hit the door yet. Over the course of a week, he scoured the inventory across several locations and worked with a very picky Yelper finding him vehicle after vehicle. We landed on a Chevy Spark that, while it seemed nice, I just wasn't sold on. At that point, I needed a break from car shopping, so I thanked him for his time and told him I'd let him know when I get back to it. Flash forward a month. I get to a decent point and hop back onto the hunt. Unfortunately, Jose wasn't available the day I walked in. John was the first rep to greet me and was just as helpful, friendly and professional. It's clear that Enterprise treats you like a genuine person and there's no pressure for anything. They make sure everything is clear from the beginning and will work with you on getting car payments as low as they can for you. I walked away with a 2019 Nissan Sentra with 60,000 miles and I couldn't recommend Enterprise more.

Needed a family car just about asap. We knew exactly what we needed and it was accomplished with…read moreease. Got the application, car, dp & everything resolved the same day. If you know the car, have your money ready this is the place to go. No time wasted. Thanks Mr. Car and Brett! No argument it's one of the easiest dealership experiences I've ever had.

CarMax made the pick up process easy and seamless. The vehicle was ready as promised. We did an…read moreinspection of the work done before driving away. Good job done on the repairs made.

I both a vehicule from CarMax Orlando and purchased the extended warranty…read more This was the worst purchase I have ever made. In less than 3 years i went through 2 transmission replacement. 2 turbos booster because they didn't install the first replacement correctly. Now a month after the turbo replacement I have do repair for the valve cover and the oil fan to reseal, that repair was denied by the extended warranty. First of all, i use to get my car fixed at CarMax Orlando and realized that they don't hire competent mechanics that it why the repairs fail. Also, they don't use new part but remanufactured parts, that is also another problem. I ended up going to the dealership when my car stays about a week before maxcare send an inspector, in the meanwhile they did not give ne e loaner or a rental, so I had to cover my own transportation. 7 days later the inspector denied the dealership claim. Now I have to pay over $1000 out of pocket . Do yourself a favor stay away from CarMax and Max care their extended warranty.

What a GREAT business. We have been bringing our cars here for service for years. This review…read morewill probably be very short because everyrhing about theses guys can be summed up in one word, GREAT! If you have an emergency, they will figure out how to get you in. They are very reasonably priced. The service is the highest quality as is the repairs. If something goes wrong they will fix that too. The have earned the best of Orlando for the last 3 years! If you are looking for a great autoshop you may want to consider this wonderful shop.

The staff was friendly and professional from the beginning. The repair quality was excellent, and I…read moreappreciated the honest communication.

Had my service appointment today. I have to say I was able to get in and out pretty quickly even…read morethough I was late to my appointment. Bryan was great and took care of what needed to be done. I loved the fact that he explained everything in advance. And now they even have video of your service. Now off I go to work.

I took my vehicle here for some regular maintenance…read more I showed up at my appointment time and was promptly greeted by a friendly attendant. After checking in my vehicle, my wife and I went into the waiting area which was very reminiscent of restaurant style seating with multiple tables and chairs around. Unfortunately there was no complimentary coffee or snacks. The did have a cafe where you could by food that looked sub-par. I was slightly annoyed because after 10 minutes of waiting, one of the salesman came up and tried to buy my car and get me to do a trade in option...I'm just here for service. Typical dealer behavior but I was disappointed by it. They told me it would be 1-1.5 hours but it ended up taking just over 3 hours, which I was OK with because they offered a complimentary shuttle to a nearby shopping center but it was still frustrating that their estimate was so far off. When it came time to pay, the charged an additional hidden $40 "dealer fee". Once again frustrating, I thought that's what I pay for when I pay for the labor hourly rate? They also added another small credit card fee. Things add up and it's frustrating that they aren't up front about their costs. They also tried to tell me my 10 month old battery was bad and needed replacing for over $300. Naturally I declined because my battery is working 100% fine. They definitely were trying to take advantage of me. Overall, I hoped for a better experience and won't be back. I usually always do my own maintenance for this very reason but was short on time. I will use another private shop next time.