I went to Stone Center in search of the most beautiful tile in the world for a bathroom remodel,…read morealong with gorgeous countertops to go with it. Other than the big box stores, this was the largest showroom with the widest variety materials, of the 4 showroom sites I visited. They had an experienced, non-pushy consultant in Pam. I appreciated her guidance and patience in the learning process for my options. They have many full-sized pieces to help with ones imagination and allowed free strolling inside and outside to view them. Like many of the places, they weren't fully transparent on pricing (nothing is marked) and are willing to sell you just the product or write a contract for service. I did feel they were understaffed, in that in each of my 3 visits, I had substantial waits with other searching customers in the showroom some of whom butted ahead of me, as well as sales people with new products competing for the consultant's time. Ultimately, they lost my business, not because they didn't have selections or prices that interested me, but with the lack of access to the sales consultant (who also used time off in my looking period) within my time frame.

Avoid doing business with stone center because they take your money but are impossible to get them…read moreto do the work plus the work they did was very poor. We visited the store and Dave came to our house the next day to give us an estimate, took a 75% deposit and disappeared. It took two visits to the store to get them to come to measure and they didn't show up for the appointment. Two more visits and they finally removed the old counter tops and measured the new counter tops. They promised us that it would be a single piece of quartz per counter and gave us an installation date but DIDN'T SHOW UP. Two weeks without a kitchen and constant phone calls plus visits to the store resulted in a partial installation with poorly cut seems on counters that were suppose to be a single piece of quartz. Months have gone by and they haven't finished the work. They also substituted the brand of quartz we selected for low quality material that is porous and easily stains. I expected that would know the size of a slab of quartz but apparently they have no idea. Poor quality, bate and switch materials and an unfinished job is driving us to get the whole job redone by another company

Definitely has the most expansive selection of granite, quartz, and marble. They deliver extremely…read morefast (same day depending on what time you go) and are extremely reliable. The customer service is amazing and the quality of the material is even better. I would definitely recommend it.

Complete Kitchen & bath remolded my kitchen. Jonathan is…read moreawesome!. Our consultation provided a precise design & master plan for the project. Jonathan is a true gentleman & a man of his word. Justin Rogers, project manager, coordinated with me, a precise plan. My favorite part of the project was the custom design crown light rail mouldings. They are the finishing touches that complete the kitchen! Chris, Master Painter assigned to the project has this amazing talent, that results confirm. Brad detailed tweaks following Dustin's final walkthrough. I'm thrilled to have had such amazing talent transforming my kitchen exactly the way I envisioned. The care of my home during the project was noticed & appreciated. This wonderful team made my work on the project fun & seamless!. Excited about the bathroom project.

This company took almost nine months to start and finish my kitchen leaving all the appliances out…read moreof return status and then when all was done more than half of the cabinets doors were not leveled and the sink counter at the faucet water sits like a poodle very upset at this (complete kitchen and bath) very shady company.

Paige was fantastic to work with, she was patient and give great advice. Picking tile can be very…read morestressful but she definitely made it super easy! can't wait to see my beautiful bathroom. Thank you Paige for all the help! You Rock!

Customers/Contractors Beware:…read more Inspect your purchase before you buy!! We had purchased about $4,000 worth of tile(Ashford classic porcelain 10x60" in soft ash am color and bundled 3 per box). Half of the cardboard boxes were destroyed from the weather(tile was fine). Boxes were drenched and fell apart upon lifting. An entire pallet was this way and made it EXTREMELY difficult to offload by hand. Not sure who to blame. Whether it be the store(Floor and Decor out of Lakeland, FL) or Ashford. If we had known the pallet was in this condition, we would not have accepted it(pallet in blue plastic). We would recommend this store for their product knowledge and assistance. But, we would not recommend this store for loading a product of this expense in this condition. See pics for reference.

I had my son's cabinets installed by this company, and I would definitely never recommend this…read morecompany to anyone, the quality isn't good and they're expensive.

These folks are professionals, from helping us design our kitchen, an great installation and a…read morefollow up visit to make sure we were pleased . Highly recommend these folks

I'm responding to ProSource in regards to their reply. It's not about the carpet...it's about the…read moreflooring and tile. That's not a special order and you have a NO RETURN POLICY. That's a problem.

From the owner: ProSource of Lakeland is a home improvement store for contractors, builders, installers, designers,…read moreand their homeowner clients looking to complete a flooring, kitchen, or bath remodeling project. Housing everything needed in one location, ProSource offers the best products and materials, including carpet, hardwood, cabinets, countertops, and much more. We'll help you stay within your home improvement budget with low wholesale pricing, while our digital project management tools provide you with 24/7 support. Plus, you'll have a dedicated account manager to provide personalized service from start to finish. Browse our extensive product catalog, explore inspiring project ideas, and locate your local showroom on our website today.

DO NOT HIRE THIS GUY or anyone associated with him. You will regret it! Took from 2019 to 2022 and…read morehe still didn't complete everything was paid to do. The new meatal roof was a joke, inspectors looked at it said you basically have a 75 yes 75 dollar roof you paid thousands for and no way it passes inspection. Don't let his nice guy demeanor fool you either! And before you believe his story some guy pretends to be him giving him a bad name think again. I have photos and videos of Ray and employees working on our home. Insurance co paid him thousands of dollars and we got screwed over! We ended up having to take a loan out and pay another contractor to do what Ray Mayfield was paid to do! We were living with no ceiling, walls, floors or kitchen and this guy has the balls to tell me he has no money to fix our house cause he used it on another clients home yes he said that! We were living in crap while this guy who had no money to cause spent it elsewhere was taking vacations to the Carolina's to visit his grown kids and enjoying him self not giving a damn he was screwing people over! Again don't let the nice guy image fool you! I have pictures, video's and text to this day to back up everything I have said. And to answer why he got away with taking thousands because the insurance company paid him up front in a lump sum instead of increments. I don't know how this guy can sleep at night knowing he screws people over and the work he does do is shotty!

This morning two repairs men showed up on time, from Mayfield Construction. They made a repair to a…read morenew window that was leaking. They found the leak and fixed it and also fixed the damaged Sheetrock. They were professional and did a fantastic job, cleaned up, like it never happened! Also the owner Ray , actually answered the phone, every time and had the best attitude! Highly recommended this company. John P.

I chose this company on base of their reviews but I can't say the same thing. It's been 5 weeks on…read morethe project and still on demolition face. They come to work 2-3 horas a day and 2-3 days per week. The house is full of dust all over. Been cleaning a lot to diminished the dust but since they don't finish with demolition we can not do anything. Been calling and asking them when and they always come with the same excuses. They don't even put inconsideration that my husband is a bed bound patient. Is been a nightmare with this project. We started with the bathroom are and they have not been able to finish that are and they have other areas to work. I guess this will take a month of Sundays to finish this project. Very disappointed with this company.

Two neighbors had beautiful bathroom remodels by Evangelisto and gave them high praise, so when I…read morehad a rotten wood "emergency" behind exterior stucco, I called to see if it was within their wheelhouse to fix. The owner, Doug, came out to estimate the project and I appreciated his directness with options and costs on repair vs replace based on solid experience. His guys were there when promised, were polite and worked diligently until the fix was complete. They were fabulous about cleaning up their mess at the end of each day and protecting nearby furnishings. They also caulked my cabinets and replaced the wood floor under my sink. Their prices were significantly less than other estimates, everyone was experienced in their tasks so that the work was efficiently completed. They sub'd out the stucco work and it was a perfect match! I'd highly recommend them and will hope to have them back for bathroom upgrades in the near future.

Beware! They are still holding my insurance claims money…read morefrom me even though the owner doesn't want to work with me. This all came about once I asked him to explain to me the details of his estimate. The owner became very irate at the thought that he had to explain to me how my money was being used. He threw me out of his building and told me not to come back - I am currently 2 months waiting for a refund. I will have to take further actions to get my money back. UGH! Beware! He is not honest nor trustworthy and has a very very bad temper.

While looking for a company to do storm damage estimates for a rebuild, Waller's first question is…read more"Who referred you". Apparently name matters when accepting a job. I had no name to give and their response was, "Sorry we're too busy". It appeared in our brief conversation that size of job also mattered, they give first option to the large ones. In speaking to other contractors and subcontractors about my work, I got several "I won't work with Waller" so they may not have a solid reputation anyway. I do know that I will never use them nor recommend them for any future job, based on their treatment of me and my needs.