This company took over our regular pool cleaning service (which was just mediocre). Our pool has…read morenever looked better since they started. They keep it clear and are great with communication. Can't recommend them enough!

Pete resurfaced our 30+ year old pool and it now looks brand new. Very professional and honest,…read morehighly recommend!

If you ever wondered how not to represent your own business, look no further than Professional…read morePoolcare and Construction. Today I had the pleasure of interacting with the owner, who parked his company van in a way that completely blocked the view of oncoming traffic for anyone trying to exit the community. The car ahead of me struggled to get out, so I rolled my window down and let him know he was blocking visibility at an actual intersection. His response? "What do you want me to do?" I suggested the obvious: pull up a little so people can see. He said he couldn't because it would block the guest lane. I suggested pulling to the other side. His response? That would block the resident lane. Here's the fun part: there was no one in either lane and still about 100 feet of empty space in every direction. But apparently, basic spatial awareness and public safety were too much to ask. So instead, the owner of this company chose to block an intersection, argue about it, and refuse to move--despite being told it was dangerous. I still couldn't see oncoming traffic, and when I finally made a left turn, I almost got T-boned. If this is how this man handles a simple, common-sense situation--being made aware that he's creating a legitimate safety hazard--I can't imagine trusting him with heavy equipment, construction, or something as basic as pool maintenance. I wouldn't trust him to dig a hole in my backyard, let alone manage a pool, even if he were the last option on Earth. Unprofessional, inconsiderate, and wildly irresponsible. Hard pass.

Very professional . They was very neat clean and there prices are in point …read more They also not only install 20 pool panels but also clean my pool and filter and vacuum the bottom of my pool . I will use them again in a heart best .

I was left speechless last Wednesday when my pool ended its pump time. I let my dog out and she…read morestopped at the skimmer cover. I went to see why she had stopped at the skimmer, and I pulled the cover and the basket. I found a dead frog in the basket. That is after reading the report that stated the basket had been emptied. I texted the service person and he state that the pool was left perfect. Then he stated that he would cancel our check. I guess that I was being called a liar. So be aware that this pool service may not be as reliable as the reviews may lead you to believe.

They are very responsive and the gentlemen from Brazil fixed our pool water quality issues and…read morerecommended we remove out plants near the pool to prevent insects from getting into our pool. I would recommend them to ensure your pool is operational as it should be.

This review was edited due to the Owner requesting me to include the whole texting conversation in…read morethe review. I did stop entering the conversation when I suggested he read Yelp. Comments after that were talk of Lawyers and Libel suits if I posted untrue statements. As you can see here, there is no slander or libel, just the facts of the text conversation so to show both sides. Not so sure about the service, i didn't get that far. I was treated horribly by Tim via Text after informing him that my dog was very Ill and ultimately passed away. He was upset I didn't return his phone calls to set up new service and left me the following text message after I asked him for a Chemical Only plan. ME::"Hi Tim,...Sorry it took me so long to get back to you. My dog has been very ill and ended up passing away a few days ago. I would like to have you for my Maintenance. Do you happen to have just a chemical Service or is it just the complete service?" TIM::"Hi Michelle- Sorry to hear about your dog. we do offer a chem only service for $50 you get all chems each week and one filter cleaning a month, or our full service as stated before is $80." ME::"That sounds good, When can u come out? I will have to leave the $ with my sons or or send you a bank check out today." TIM::"I will be in your neighborhood Fri. do you want chem service or full service.?" ME::"Can you tell me what's included with the full service again please?" TIM::"Vacumming each week all chems total brush down of the pool netting the pool and a filter cleaning every other week." ME::" Let's go with the chem service for now if you don't mind." TIM::"It's your call, but going forward, i'm going to need better communication because when we were originally supposed to start your pool, i tried contacting you guys several times to be ignored and waste my time and resources trying to get in touch with you. Is this going to be an issue? ME::"Wow...disregard this request, I will find someone else." ME::"I don't reccomend speaking to potential customers this way!!" TIM::"I don't mean any disrespect Michelle but you cannot deny the fact that I did try very hard to get in touch with you and was hung up on more than once. And I left several messages on this phone# for you only to not have a courtesay call to say sorry there was an issue." I will not apologize for dealing with my families needs in time of a pet's death. I was concerned about speaking to the "Pool Guy". I had other priorities. I only remember hanging up on you once and that was because we were on the way to the Vet's office with sick dog and not only did I not want to talk while driving, I was preoccupied. You kept calling.....so I answered and hung up. When the first one or two calls were not returned, most professionals would lay low and wait for the customer to call. I don't like being talked to like a child from a hired hand!! So, Caroline, does this fulfill your request of the the whole conversation? And yes, I do reserve the right to not answer my phone when it is not convienent for me to answer, just as it is my right to not return a phone call.

Switched to The Pool Cottage a month ago from another company I wasn't 100% happy with. In just a…read moreshort month they have my pool looking the best it's ever looked. Extremely fair price and they actually spend a good amount of time here making sure everything is done. After every visit I get detailed pictures. Definitely recommend if you're looking to switch companies.

I previously had a different pool company, but I can confidently say that The Pool Cottage…read moresurpasses them in every way. They consistently deliver exceptional service and meet their commitments. Their communication is outstanding, featuring detailed notes and photographs of the work performed during each visit. Having experienced their level of quality, I now have very high standards for any pool service provider.

Hired Acqua Blue Pools for year round pool maintenance. 2 months in and I couldn't be happier. He…read moredoes a thorough job in cleaning, maintenance, and chemical balancing. He knows pools, Period! If you're searching for a pool guy, the search ends here.

Been using a pool company the last year my pool never looked clean I go ally started watching it…read morewas cause the pool guy wasn't doing anything except checking his phone while he sat on our couches on the porch ssid something to him and still did it. Hired another one got 2 months they never even came but billed me. Now my pool looks amazing since I've switched to you guys. Fixed my pump that has been broken for over a year and the tech knocked on my door just to introduce himself beyond please with service and customer service highly recommended.

STAY AWAY FROM ABOVE & BEYOND POOLS in NAPLES! The hurricane flooded our pool, ruined the…read moreequipment. We had used Above and Beyond pools to clean and maintain our pool. After the hurricane we had them do repairs at a cost of $15,104.78 to "completely drain, sanitize and refill the pool", replace the gas heater, motor pump, salt system, screenlogic pool control, and spa switch and paid them in full. The day they were scheduled to do that work (Dec. 12, 2022) we had a medical emergency so we were not able to be here. We were never provided photos of the work done, or the condition of the pool - when it was emptied, or when it was refilled. I asked if sanitizing is the same as acid washing and still have not heard from them. In Feb I fired A&B pools from maintaining my pool because they were not doing a good job - it looked bad, the tech never showed up half of the time, and one time when I did have contact with him he said he couldn't vacuum the pool because his equipment was broken. My husband felt sorry for the guy even though there were problems with A&B; the tech said he was going to be fired, which he was in January. Collier County Utilities contacted me in March because of our extremely high water usage (since December 188k gallons!) Had a plumber check the entire house for leaks, and a landscaper check the yard and sprinklers - both were fine. My builder checked the auto fill - which A&B pool neglected to check and it was badly broken and constantly running - so that was a major part of the water problem. Then had the auto filler replaced by a new pool company who also replaced the leaking filter - something else A&B neglected to take care of. The pool is badly stained and that should have been corrected with the cleaning by A&B pool. Finally, to be sure all leaks were corrected, had a leak detection company check the pool. The part A&B had worked on that I paid for was leaking. In addition, pointed out something inside the pool - white circular spots in several places in the pool, one on the steps. These probably were there when A&B did work on the pool, so they failed to remove them properly, and never mentioned it to us. I've been told now that I may need to acid wash the pool, or even resurface it to remove these and have it look clean again! I have called A&B pools numerous times since March and left messages asking about "sanitizing", and informing them about the leaks and the high water usage. No call back from them. Then, I wrote a letter to A&B on May 26, 2023 to ask what "sanitize" meant, tell them about the leaks, and the high water bills. They have NEVER called me. All they do is send a bill telling me I owe them $1650. I got another bill from them today (with the words OPEN UPON RECEIPT written on the outside of the envelope) - no mention of the leak. Their incompetence has cost me $1560 in wasted water plus I still have a leak I need fixed from their shoddy work so I will have to pay someone else to fix that! I may also need to spend anywhere from $5k to $40k depending what the decision is about the spots they left in the pool. My neighbors had the exact situation with their pool and they do not have the spots in their pool or any problems after from their pool company - different than mine. The A&B so-called cleaning of my pool had such a terrible result that it is costing me way more than it should have! They are a horrible company!

I am sooooo glad I called Aaron to help with my pool. I had him come for a one time service, as I…read morewas having issues with a lot of fine debris in the pool. He and his wife came over to take a look at my setup, gave me a free quote, and spent a good amount of time talking about any questions I had. After he did the work, he let me video him so that I'd have instructions on how to best maintain the pool going forward. Ultimately I want to be the one to take care of my pool, so I appreciated that he was willing to do a one-time service and educate me too. And I'm glad he allowed me to take video, with no issues, so that I could refer back to it at any point. He also said to feel free to call him again if I forget anything or have questions. I can't recommend him enough! If I could, I'd give him more than 5 stars :)

I'm very impressed with the quality of service from Full Circle House Services. They pay close…read moreattention to detail, brush the walls, vacuum thoroughly, and make sure the pool equipment is working properly. Our pool has never looked this clean. Definitely one of the best pool maintenance services in the area.