We had them do a screen enclosure 2 years ago but sold that home but will be having them do our new…read morehome not even getting other bids because we trust this company and know they do a great job.

I call this company for an estimate the first one was back in June 2022 and they were $5000 higher…read morethan everybody else of course I did not go with them. I called them again for another job not realizing that it was ABS aluminum building system and again they're higher than everybody else this time by $500. The salesman was Eragon and Said to me I was here before and I gave you an estimate did you ever get your lanai and I said yes I did $5000 cheaper than your estimate just to let you people know there are better competitors and better prices make sure you guys get at least three estimate trust me I used to be a contractor.

Prompt, efficient, great craftsmanship, organized, committed, cleaned up after!…read morePrice very reasonable! Joe was our contact. He did everything for us and kept us posted on updates and pictures of screen panels and screen door. Very easy to work with! Showed up the day of our project and finished before afternoon was over! Very pleased with their quality of service and qualified craftsmen! Mary Ann Proctor

I waited till the last minute to surprise my wife for Mother's Day with a screened in porch. Not…read moreonly did they make it happen in time for the deadline they did an outstanding job with the screen room. Great prices and outstanding customer service, would highly recommend them to anyone looking to get a patio screened room.

Victor told me he could do an addition to my screened enclosure when it was finished. He said he…read morewould provide an estimate. I paid him for all work he had completed on the day he finished. I also gave his company a glowing review on Google & Yelp. I requested twice more by email for an estimate and was not given the courtesy of a reply.

I needed repairs to my pool enclosure so I started calling companies that did this type of work. I…read morehad one company come out for an estimate but had to ask them to leave because they had no idea what to do. I started looking again and got lucky when Victor at Emerald Coast Screens Inc answered my call. He was so knowledgeable in answering my questions. He showed up on time to give me an estimate and took his time explaining what the cost would be and then left it up to me to decide what all I wanted done. No pressure, super nice guy. I hired him and he and his crew came the following day and made the repairs. They did an excellent job and everything was cleaned up before they left. I am so pleased with the results and would highly recommend Emerald Coast Screens to anyone needing their services. Brenda Anderson 04/24/2020

Chris at American Flooring was extremely helpful in providing information regarding carpet options,…read morequality, pricing, and what would work best for our needs. Chris also came to our home to provide an accurate calculation and estimate within the same week. The installers were professional, punctual, and ensured the job was completed to our satisfaction.

Wow! We were starting our interior remodel when a friend recommended American. To be honest we were…read morelost. We planned on doing kitchen & bath remodels including new flooring. We decided to give American a try & are so pleased we did. Our consultant was Shane Williams which to our surprise informed us it's a family business & best of all they offer every service we required. Shane has 30yrs experience with his families business. How could you go wrong! The amount of stones in stock for our countertops was amazing & we can't stop about our walk-in shower & our cabinets. They truly are a one stop shop! People are floored with our remodel. Can't say enough about them. A-1

Dale at Reds home care does amazing work! We have utilized his services several times, however the…read morelatest project was the biggest. He perfectly added a laundry/mud room to our home. He took special care in making sure the flow & utilization of space made the most sense. 10/10 highly recommend!

Dale and his team are On Point and amazing…read more We had a less than stellar tile job(lousy ) complete d on our home. Sadly we trusted the previous worker because he was referred by our listing agent. So fast forward a few weeks and when this last person would not fix his work we posted a request for proposals on Yelp. Dale answered the call and showed up!!. I can not express Properly in this space how satisfied I am that the this job is now complete and we can now list our home and not worry about an uneven wavy tile. Finished when promised and cleaned the work area. I just so appreciate the care he showed to our home.

I purchased several items from Act 1 including transition strips and some flooring used for stairs…read more The service was prompt and helpful, I was pleased with the selection and I was happy with the pricing. I would recommend to others.

Great customer service and follow through. Very professional installation team. Highly recommend!read more

Outstanding service, great prices and professional crew!…read more Our sales rep did a great job by providing estimates through my measurements and photos to help us determine the product and services we wanted to proceed with. The communication from the time of the order to final installation was seamless. The lead foreman asked for our input and kept us informed throughout the installation process. He also provided his professional advice when asked. The demo and install process took less than two days! I will definitely be using them again and would highly recommend them. Take a look at the before and after photos.

We had our kitchen counters replaced by granite counters from BT Kitchen last March. We were NOT…read morecalled to inspect the granite before installation and during a showing of our house, the prospective buyers noticed flaws in the granite right in front of the stove. When I contacted customer service, the gentleman was quite curt and produced a picture of the flaw that was taken at installation but never pointed out to my husband or myself. This gentleman proceeded to engage in a text battle about how I wouldn't want those people to buy my house. I asked that a supervisor contact me directly. To this date, we have not been contacted by a supervisor. Remember that we were assured that we would be able to inspect the granite before installation and were never contacted for an inspection. What can be done?? Probably nothing but the customer service person, John Cassady was not what I would expect from a home town business. My bad. I trusted the company. Look at the Pics and decide.

I made initial contact with Pro Clean on November 24, 2025, after a leak was discovered behind the…read moreshower walls in our master bathroom. The initial crew was outstanding--knowledgeable, responsive, and professional. Timmy and William, in particular, were exceptional. Unfortunately, the positive experience ended there. Customer service, communication, and overall follow-through quickly deteriorated. On December 31, Ryan and another representative came out to conduct estimates and measurements, assuring me the report would be submitted to insurance within a few days. By January 25, I had received no updates or documentation. After contacting USAA, I learned they had not received anything either. When I followed up with Pro Clean, I was told, "There is no good reason it wasn't submitted, it just was not done," but was assured it would be expedited. I also left a voicemail for the CEO expressing serious concerns about how business was being handled and never received a response. Eventually, USAA received the estimate, but it contained duplicated line items and pricing discrepancies compared to the original assessment. This caused further delays while the adjuster waited for clarification from Pro Clean. A partial payment was eventually issued for deposits and materials. On March 12, I made the remediation and 50% deposit payment. On March 24, I followed up with my project manager regarding discrepancies identified by USAA and was told the information had been forwarded to Ryan on the estimating team. As of today, April 14, 2026, I still have a gutted master shower, no meaningful communication from Pro Clean, and no response to additional voicemails left for the CEO. This level of communication and customer service is unacceptable. As a military family, we have lived in multiple states and countries and worked with many companies. This has been, without question, the most frustrating and disappointing experience we have encountered. Zero stars. Avoid this company after initial water mediation.

Really appreciate another excellent service call by Collin and Andre. Office staff is equally as…read moreprofessional and responsive as the technicians.