Great experience! The service was exceptional. I have 3…read morecats and a dog, so you can imagine the amount of dust, hair, etc... I have decided to use her company on a regular basis.

They are a great service we have them come every week. Annette and her team are amazing I highly…read morerecommend them. Pricing is very reasonable.

Tara Ley is the president of this franchise and they do outstanding work. They take care of our…read morevacation rental and do an outstanding job. Our guests are quite exacting and they have posted glowing reviews of how clean and well cared for the condo is. Royal also carries cleaners, soaps and paper products in case your condo has run out, so guests will always arrive to find the essentials already there. They do Weekly Service, Every Other Week, Monthly Service, Move In, Move Out, By the Hour, Home Inspections & can do custom work or provide additional services too. They offer 100% Guarantee, No Contracts, Insured & Bonded, Workers' Compensation, Payroll Taxes, Family Owned & Operated. They deliver.

Terrence and his crew, are AMAZING! You know they did a…read moregreat job when your husband calls you and tells you " they did really good. I don't mean, "my" kind of cleaning good. The kind of cleaning YOU would approve of! " He was punctual. Communicative & his personality was fun! 3 bedroom 2.5 bath. The entire house, spotless, top to bottom. Will we use TC again? Hell yes. 1000% recommend TC. You won't regret it.

I was moving out of a house and needed someone to clean the place to leave it ready to turn in…read more I contacted several folks through Yelp and Terrence stood out the most due to his friendliness and clear communication. He met me at the house to do a walkthrough and give me an estimate and we set a day and time. The work was phenomenal. The attention to detail and thorough clean was exactly what I needed to leave the place spotless for move-out. The entire time, he was friendly, communicative, and reliable. Zero complaints here! I highly recommend his services.

Donna was very quick to respond to my inquiry and helped get me an appointment quickly. She…read moreexplained the prices and process and got us on the books fast. Heather was our cleaner and did a great job. She arrived right in time. Very polite and professional. Our home was sparkling from floor to ceiling afterwards. We are really happy we chose this team!

Very rare do you come across a service company, especially a small, boutique style business model,…read morepersonally owned, that is quick with response and communications. While these times in Covid has served many challenges for all, the service industry in all its forms was not "immune" pun intended, to the piling frustrations we have all experienced during Covid. Donna, who is owner of her company, is nothing short of great and transparent communication. Due to covid, she has lost staff, many that chose to collect unemployment instead, so she is a one WonderWoman show right now with another reliable colleague serving her communities homes as best they can, and quickly as they can. While she has a long waitlist, I feel she is worth it based on her professionalism and down to earth candor, with a genuine interest in helping you and your needs at home. So refreshing that people like this DO EXIST out there! Thank you Donna!

I get great service with Kristin the owner. She's been cleaning my house for years. I'm glad she…read morefinally opened up her own business. She's the only one I trust to clean my home when I'm not home. She is a very hard worker and always aims to please. I'll be recommending her to everyone. Can't wait to see her on our next appointment. Oh, and I love that she is so good with animals too! The dogs just love her visits.

Sabrina's recently powerwashed our home and cleaned all the windows. Immediately responsive,…read morescheduled the visit quickly at our convenience and did a brilliant job!

Nope! Never again. Nothing done inside, tracks not cleaned. Never again,…read more ......................

They are great! A family run operation who I have been using for about 18 months. Great people to…read morework with, and hard working too!

I wrote the first review of BBCS without having sufficient exposure to them and the quality of…read moreservices they provide. In view of that, I will be removing my first effort at reviewing them. I was 100% wrong about the quality of service and the value of their services. First, I explained to them what I want in a service such as theirs. The first experience went well...the manager of our high-rise condo building called them because I had a very important appointment with a real estate agent who was taking prospective buyers to look at our place. These condos are very high end and they must be shown in their best light. The service was responsive -- and pleasant -- and they did help in a timely fashion. I told the owner I would probably call on a last minute basis for similar urgent requirements. She nodded and indicated she understood and would do her best to meet my (our) needs. Well, the next time came and there was a bit of grumbling from her about how busy they were with other clients and how difficult it would be to fit me in. So, now that I have had time to reflect on how it all went, I must say every single visit was not all that wonderful. The individual cleaners were very pleasant and did a good job, but the irritation is with the owner and her daughter. They are very tough with clients and ended up submitting their resignation, saying I was (in essence) too demanding and they could not work with me. So...I did the best I could. I AM demanding and I am entitled to be just that way given the rates that are charged. For "cleaning," the price is okay and the level of service was acceptable. When I broached the topic of doing laundry in the future (not much more than folding sheets and putting them away, plus moving wet sheets from the washer to the dryer), it was as if I were asking for the world! That type of service took me up to the next level of service they offer, which is "housekeeping!" I think if I had known up front that they operate that way I would have steered clear of them. Now that they and I have parted ways, I feel a tremendous sense of relief. I do not need that type of treatment from a cleaning service. I alerted the building manager to the problems I had in working with BBCS and he was interested to learn of my concerns. He followed up with me regarding quality, value, and service(s) requested. You can be sure I did tell him everything. I hope he keeps an eye on them because who knows who will be snared in their web in the future...it is not his fault that I found myself in that predicament, but I would never, ever hire this team again. We did sell the condo and we will not return to St. Pete again as things stand but, given the need, this company would never be hired by me again. That is too bad because once I love a subcontractor everyone who is interested will be told of all the wonderful features of working with them. Once, though, they let me down (rudely!), no one will hear a positive review from ME -- maybe from others, but not me, for sure!

Shining Touch and its people have been working with our family for almost 10 years. We are now…read moreliving in a house in Sarasota and Jimmy, Martha and their associates care for our home. They are reliable, trustworthy and extremely thorough. We also rely on them to watch our home over the summer. If you are looking for excellent work you should work with them.

Shining Touch has done a wonderful job over the past five years cleaning our home. It's nice to…read moreknow that you have honest and reliable people who you can entrust with your house and possessions. They are easy to work with and very professional in their approach to making certain every corner of your home is cleaned and treated. Highly recommended!