We had 3 area rugs and 3 bedrooms that showed heavy traffic areas when we moved in this month…read more I rely on Yelp reviews. Travis was able to book an appointment promptly. He was conscientious and thorough with his work. The carpets look great. We were pleased with the outcome and cost.

Travis got stains out two previous companies said would NEVER come out. Our sofa looks brand new!…read moreI am very impressed with his work. For a few dollars more than these bargain cleaning companies, we got much better results. I highly recommend Travis.

I don't like to leave a bad review on someone who's trying to make a living, but my service with…read moreQuality counts was not .The carpet had dirt areas around the chairs and sofa. I pointed out to Carlos that this was dirt and that I know it will come up and to make sure he gets this area clean. The dirt areas showed up the next day. I had specifically told Carlos that I wanted to make sure this didn't happen. I ended up using Dawn diluted with water and cleaned it myself! I paid for service that was not Quality. Before he came, I called the company to make sure they would be here at 10 o'clock, which was the time Carlos set up with me on the phone, Carlos said , that he would never say 10 o'clock. He would say 10 to 12. I had a at 11:30. I would not have set up an appointment between 10 and 12 for carpet cleaning. Ironically I have a text message from Quality counts saying my appointment was at 10 o'clock. I had explained all of this to prior but it did not matter. He agreed, to come after 12:30. I called their office around three to see if they were still coming. He said, he was still coming but he would call 30 minutes prior. He didn't call prior, but he did come. I hope they will use this information to improve their cleaning service And to be more understanding to their customers.

I've been a loyal customer for 5 years now, they always came through for me when others couldn't…read more Today I called for a cleaning and stressed I was only here for a week, the girl on the line told me she couldn't help me because they don't have anything till next week. God bless them that they are that busy, but I've spoken personally to the owner because of my rave review because of their loyalty to good customers . I'm not bashing them, but they really should train the phone person better, unfortunately I have to use someone else now and you lost a very loyal customer.

Ken Webster did a great job. He was meticulously careful about everything having to do with his…read morework. I would recommend him highly to anyone wanting a perfect job done.

All I can say is . . . Ken is a GREAT guy and does fantastic work…read more He came to my home in the evening (to accommodate my schedule) and did 4 rooms for a price that was well less than most other quotes. I'm usually leery of going with the "cheap" quote but Ken was so nice on the phone that I felt good about the choice. He worked non stop for 2.5 hours and stuck with his original quote. He was able to improve a couple of high traffic, extra dirty areas and explained what he was doing in each special area. I will definitely use his services again and I heartily recommend him for your carpet cleaning needs.

I have used this service for the first time and I am pleased with Sam's service. His prices are…read moremore than reasonable and he was right on time.

Sam did such an incredible job! Showed up perfectly on time and was soo professional! He was so…read morekind and did such a wonderful job on our 8 piece sectional! Will absolutely be using his services again! HIGHLY RECOMMEND!!

We had red wine spilled on the carpeting and a cowhide chair and did a poor job ourselves of trying…read moreto remove the stains. I thought the situation was hopeless. Dalon and DaMarlon did a fabulous job and removed those stains as well as puppy urine stains. They are my go-to cleaners now!

Well I always liked this company until the last cleaning. I told friends about them and recommended…read morethem until i had them clean my sofa and chair. They were too quick and did come back to retouch the areas they missed on the sofa. I still had to clean the piping and arms more. Now the chair was in the lanai thru Christmas and no one used it. I brought it back in the living room area and realized it looked shadowy in place and they wouldn't come to take a look at it and I feel their satisfaction guarante is not true. Sad at best!!

Get what you pay for. If the cost is too good to be true it really is. Should of known better when…read morethe cleaners showed up and asked to be paid up front. I needed the quick turnaround so took the chance. The advertised DEEP clean as we were moving out. Then the "free" addon of carpet cleaning. Bait and Switch as the carpet cleaners never showed up. 9am appt cleaners showed its now 330pm no carpet guys. As for the cleaning. 2 women came in Elaine the main one. Claimed it was going to be deep. Was a once over. dusted/ kind of vacuumed. I pointed out areas to go behind and that didn't happen can see in the photos. Simple stuff like empty trash cans in bathrooms didnt happen. Still finding missed stuff. I was on a call when the "finished" and basically hustled out before I could fully look around. As for the process. They Sea Turtle ph# doesn't work. They only chat thru Yelp. I asked for Phone calls and only got Elaine who said she was just the cleaner not the manager. Would not give me the manager ph#. I sent Elaine the photos of what was missed and she never replied. Not even a sorry we missed that. I kept asking for a phone call via the yelp chat to discuss but they they won't call. I would not have posted a review if they would of called like people who care about their business. Big scam. Do not use. $180 for 2 people for 1.5hr is way too much for a 80% empty 2 bed condo, especially when the they didn't do a good job. Mad I fell for the scam but needed a cleaning done fast. Lesson learned. Obviously I know why there are no reviews. Hopefully this one review and the photos are enough to save people from the same mistake using them.

Very quick and motivated to respond. Very impressed and can only imagine e this will continue to…read moreget better!

Thorough, Friendly, Quality work. Made things look like new. Will hire again. On time.read more

What an amazing job my sectional looks brand new I would definitely hire them again. Very budget…read morefriendly and very kind people.

Tom was terrific!!! He did not rush, was patient, efficient,…read moreand did a wonderful job. The carpet, which is older, was full of stains and blotches, now looks brand new. I would recommend him to anyone who is looking to refresh their home with a "refreshed" and "revitalized" carpet.

I just picked up my newly restored car floor mat from Sarasota Carpet & Cleaning, and was amazed at…read morethe quality of the job. They even matched the binding thread to the red carpet color. Replacment OEM mats were over $300 online, so this was a true value. Quick turnaround and friendly customer service!