They need to hire more dental hygienists there so they could provide me with basic dental care like…read morea wellness check up every six months. They have been using a lame excuse that they are recruiting for a vacant hygienist position. But they've been using that excuse for three years now. A good question to ask is "where is the job posting, I have a great hygienist to recommend?" The reality is that they stopped trying to care at this place. Avoid them at all costs!

Dr Verna and my long time dental hygienist are the best. I would not go any place else!read more

Amazing care and outstanding customer service. The attention given by the staff is wonderful.read more

Excellent care! I felt like my initial visit was super thorough. From admins to dentist, everyone…read morewas clear with expectations, and very kind.

We went to this Office on August 25. I was overcharged for 12 sealant ($65 per tooth) on 2 of my…read morekids' teeth. First issue is that I never approved sealant and the second issue is that I took the kids to another dentist afterwards to check the work and unfortunately there were only four teeth with remnant of sealant and nothing else. Sealant usually last for years if they were placed in the first place. If this is not highway robbery I don't know what is. If I tell you I was taken advantage of that would be an understatement. It's sad to see a supposedly professional office Fraudulently charged clients for work that has not been rendered. I had to get the sealant thrdone at another dentist. Also charged me for x-rays for my wife that they have never provided me copy of even though I specifically asked them for copy of all x-rays.

This review is for administrative reasons only. The regular dental checkup that I had was as good…read moreas could be, very helpful and efficient. The administrative experience was very poor. First of all, I asked if my insurance would cover my regular dental checkup and was told it would. I in fact discovered after the fact that this office was out of network, which led me to incur personal expenses out of pocket. As these are almost always avoidable, I found this very disappointing. Second, I was given an XRay without being warned of the possibility that I would have to pay out of pocket for it. Apparently the XRay that was provided was a special type of XRay that is only covered for me once every few years, while a normal XRay would have been covered. I'm disappointed that I was not informed about this, as it would have saved me literally hundreds of dollars. Third, I discovered that the office never filed a claim with my insurance provider, meaning I wasn't going to receive even a partial reimbursement from my insurance. It wasn't until 7 weeks later when I inquired about the status of my case that the admins at Omene filed this claim. The dental practice itself seems to be high quality but given that I've never had so many problems on the administrative side before, I felt that this was a fair score.

As someone who enjoys going to the dentist from childhood (had a sweetheart of a pediatric dentist…read moregrowing up), this place is a likely example of the reason why people fear and/or hate going to the dentist. The dentist himself is pleasant and talkative. His staff seem all nice as well. However, I did not appreciate getting fillings when I never needed to them get done. I had only 1 cavity in my years of life and I attended this dentist's office only to "miraciously" have 11 cavities??? I had just gone to a dentist where I was studying out of state that informed me only 1 was present. He was insistent that I had to get the cavities filled ASAP. After filling and still to this day, I have issues with the tooth he filled because it protrudes too much. The dentist would watch tv and go back and forth between patients to do other procedures. So while you are in pain and frozen, you unfreeze and get to continue with pain your filling. Never again will I go here!

Years ago, before Yelp, I needed a dentist. I was fresh out of college and hadn't had a dentist…read morelook at my teeth in a couple years. I grabbed the phone book and started looking. Picked one near my house that takes my insurance and have been happily going there for the past decade, never looked elsewhere! Michael is a great "don't fix it if it ain't broke" dentist, with a fantastic bedside manner. Friendly, outgoing, personable, and up to speed on the dental industry, this is where I go for my cleanings, caps, crowns, and all that fun stuff. No one really wants to be at the dentist, but Michael and his staff do a good job making you feel at home. I have referred several of my friends here and they are all quite happy with the service received here. If you aren't happy with your dentist or are shopping for a new one, give Dr. Rocheleau's office a call and schedule an appointment today!

My daughter came here in july 2024. For a canine exposure. This "surgeon" botched the procedure,…read moreand she has so much damage. He said he would be financially responsible for the repairs necessary with another surgeon. He is actively avoiding my calls and emails. And i mean literally picking up and hanging up the phone. My daughter is traumatized. Do not come here.

The team at BZG took such great care of me during a wisdom teeth removal. Dr. Godlewski was…read moreincredibly patient and took time to discuss alternatives and expectations during a very through informed consent. I unfortunately had to drive about 3 hours to reach the office and his receptionist even allowed me to use her personal phone charger so I could have a GPS on the way back and sent me off with extra gauze, gloves, and Tylenol for the road home. I would not hesitate to recommend them to anyone needing such services!

This is the most modern dental office I have been too. The front desk is super friendly; they have…read morea small drink station with coffee and water as you wait. As a new patient, I found it convenient to have my paperwork already completed online so that I didn't have to go 15 minutes early. The medical technology that they have are all very modern. The x-ray machine that covers 360 is very cool. The dentist is super friendly and efficient. She goes over the basics with you and be available for any questions. I loves my hygienist; cleaned my teeth like a boss. I walked out feeling like a transformed man in my mouth. I would recommend this place for anyone looking for a dentist if you're in Malvern.

Over a month ago, I fired my dentist…read more Long story. Basically I didn't like the way they treated me. I needed a crown, and they became very difficult to work with. So I set out to find a new place. Mind you I had a tooth that had just gone through a root canal, so time was of the essence. 1-800-DENTIST led me here. Since it is close to my work, I gave them a try. They got me in within a few days. Now, I could bore you with a lot of details, but I'll get to the point. The nature of my crown was fairly difficult, way in the back bottom molar. So difficult that in the end I made 4 visits here to get it right. Let's just say they got to know me really well the past month. Now, you may be saying to yourself, "Why would he give them 5 stars if they made him come back 4 times? Isn't that a bad thing?" You see, most people wouldn't consider that a positive experience. At my old dentist it wouldn't be. But there's a reason I am praising the Smile Exchange. I spent years in customer service. I was on the service side, and in quality control. I consider myself an expert on how it works. Smile Exchange treats you like a valued customer. They realize they are a service industry. Not every dental place does this. Along the way, Dr. Rolotti explained every reason why things were happening the way they were in great detail. I understood why there were problems, and what needed to be done. He gained my trust that way. Despite the complicated nature of my issue, he approached everything with tremendous attention to detail. But that's not all. You see, when a service industry has a situation where there's difficulty in the service even when they're trying their best to get it done, the most important thing they can show you as a customer is empathy. I truly felt that they honestly felt bad asking me to come back again when things didn't go as planned the first time. As a result, I felt like that even though my experience was complicated, that they were going to do everything possible to make it right. They did. In every sense of the word, they did it. They're worthy of your business. Everyone there treats you like a friend (say hi to Steve at the front desk for me). No, they won't make going to the dentist all sunshine and roses. All they'll do is serve you in the best possible manner they know how, and they'll make you smile along the way. In the end, that's the best customer service around.

As we all know it's nerve racking to find a new doctor we can trust or feel comfortable with let…read more alone a Dentist... I was recommended Scheier Dentistry by a co-worker. Of course I looked at the reviews and saw they were good. So I took the plunge!! I had my first appointment with them and ABSOLUTELY loved it! From the super sweet girl at the front desk to the woman who cleaned my teeth and let me just say she was super gentle and did a THOROUGH job, I couldn't tell you the last time someone spent that much time cleaning my teeth. Then there was Dr. Preston, he is super awesome and has a great sense of humor.. I unfortunately had multiple cavities so I needed to go back. I went back today and of course my visit went well! I feel as if the staff goes above an beyond to make sure their patients are comfortable from the moment you walk in the door til the time you walk out! Give them a try !!! You WONT be disappointed!!

Dr. Scheier and his staff are great. Very friendly and professional. I am not someone who…read moretypically needs anything more than a cleaning but my friends who do all speak very highly of their work. The office itself is brand new and filled with state-of-the-art equipment.

Dr Marcantonis is great but his practice is atrocious. I have be a patient for 42 years with this…read morepractice and it has gone downhill since Dr Spellman left, the hygienists don't show up or make you feel rushed when they see you, the office team that handles check-ins and appointments aren't courteous at all. I still commute two hours to visit them for Dr Marcantonis and they didn't tell me that my appointment was at risk of being cancelled so i drove 2 hours this morning and arrived about to pull into their office and they called to say they couldn't get me a hygienist. When i mentioned i don't feel like a valued patient or that they valued my time and i would be leaving the practice the woman on the phone didn't care and i mentioned that is what she needs to mention to dr Marcantonis.

I can't comment on the dentist (Dr. Voss) because he never examined me…read more My problem was with the hygienist who refused to believe that she could not fit adult sized appliances into my very small jaw, ignored my requests to rinse out my mouth during what can only be described as jamming probes into my gums to assess for gum disease. After asking her to stop and get the actual dentist, he came in and whisked me out the door with a referral to a specialist. Well, I've started treatment with the specialist and it turns out that their readings, while not good, were not nearly as bad as what this hygienist indicated. And yeah, my mouth hurt after her "examination" for maybe 3-4 days. After a deep cleaning at the specialist office, I was sore for maybe 2 days maximum. Dr. Voss did not charge me for the visit, only the xrays she (finally) got with some panoramic type imaging system.