I am not one for posting reviews but I would be doing a huge injustice if I did not do so. Last weekend, my friend fell and broke her front tooth. She had a presentation the following day and didn't want to look bad. I called knowing that it was a lost cause trying on the weekend but anyway tried a number of dental offices. They were all closed. I was finally happy when I found this office because they had an after hour emergency line direct to the dentist on call. The dentist was kind enough to immediately open up and have my friend go in. Mind you, this was after hours on the weekend. The place was really beautiful. Everything went awesome. She had a new crown and her tooth looked like it had never even been broken in the first place. It was perfect. I decided to even come back in today with my sister who wanted a deep cleaning. Even better insurance paid for everything. I had to post this. I am grateful and humbled that a dentist would go overboard and take the effort to help. We just had the most enjoyable experience here. read more

Always above and beyond service! They let me know when appointments open up and maintain excellent communication. Very caring and patient staff. Dr. Sherly Alex is the very best ever!!!!! read more

Thorough cleaning and inspection of my teeth. On time! Friendly and professional hygienist and dentist. Love Dr Alex! read more

Tiffany was terrific. She was very professional, knowledgeable and caring. Thank you for having her in your practice. Was a positive experience for a dental cleaning appointment. The Dentist double checking the work and discussing options for issues I was having was also a positive experience. She clearly articulated what needed to be done, why, and how long the process would be. Did not feel like I was being "sold something" but rather being educated about the options. Thank you for such a positive experience. read more

Outstanding and highly skilled professionals, as well as exceptional office staff. Highly recommend this practice for its excellence in general and specialized dentistry and teeth cleaning. Everyone is professional, exceptionally competent, friendly, caring and accommodating. I trust them implicitly. Dr. Williams sets the standard and tone for this remarkable practice. read more

Great service for a decade and a half (and counting). Cleanings are always thorough yet gentle. Dr. Alex knows her stuff through and through. read more

I was a patient of MLD from April - Oct. 2022, seeing Dr. Alex. I will echo a similar review below. Seems like a great place on the surface, but they have major problems. I found out that each time I saw Dr. Alex, MLD would file the insurance claim under Dr. Williams, as out of network approx. 80% higher than Dr. Alex's in network rates. I had no idea this was happening because I had paper invoices from each visit with the correct information, until I found out from my periodontist's office manager who was reviewing my insurance benefits prior to a gum graft surgery. The net effect was MLD draining my annual benefit amount by $700 more than they were entitled to. I would never return here. read more

I have been coming here for several years. The office is always so clean and modern. And the staff and dentist here are second to none. Always thorough with the exam and always beyond friendly. They show a real interest in me and my life and remember things I have mentioned before. I'm happy to be catching up on my cleanings. Cannot recommend them enough! read more

Thank you DR. ALEX!! I feel so much better. Jlubin Love your practice. So glad you could fit me in yesterday!! My mouth feel so much better thank you so much read more

I've been here a few times already because they are so good! Went in for a cleaning and check up. They made me feel at ease and take time to make sure it is good. I have high anxiety but I feel comfortable coming here. From the receptionist to the dentist, everyone there is awesome! read more

On the surface this place is beautiful. However, my appointments always seem to be misscheduled and bills always seem to be wrong. Staff took every opportunity to up charge me without asking. I don't think it's OK to ask children if they would like an up charge service without consulting the parent first. I would get a surprise in my bill after every visit. Had to cancel twice due COVID and when I asked to reschedule, they said they wouldn't accept me anymore because I canceled twice. I was courteous and gave notice both times but that didn't seem to appeal to their empathy or consideration. As my irritation grew with this practice I spoke to other friends and they also felt the same way and ran into the same things with this practice. read more

Before coming here, I lived in fear of the dentist office. But this office is so warm and friendly and hygienist makes me completely at ease! The dentist is knowledgeable and courteous and you can tell she cares about her patients. read more

I was in the market for a new dentist a few years ago and I'm so glad I found Dr. Alex and this office. As soon as I walked in, I knew I made the right choice. The office is absolutely beautiful and the front office staff is always welcoming and friendly. My dentist visit jitters are always eased immediately upon arrival. The dental hygienists are great. I always get an excellent cleaning without any pain. Dr. Alex is awesome and always makes me feel super comfortable. Finally, the billing/insurance staff is excellent. I never have any issues when checking out and all my questions are answered thoroughly and clearly. I cannot recommend this dental office more highly! read more

Maryann my dental hygienist was courteous and talented. She made the cleaning an enjoyable experience. Everyone was outstanding. Had a very good experience at the dentist. read more

I have had an excellent experience every time at MLD! Highly recommend! A+. -Allison Lanzone read more

I met Dr. Alex and Margo when I first moved to Pennsylvania almost 3 years ago, it was an Emergency, last minute first time appointment a few days before I started a new job where I was going to be face to face with the public. Past experiences with dentists have not been the greatest, I was nervous, anxious, I was crying, I was embarrassed of being judged, I could write a whole book about my gratitude for both of them, but I will say this, I have never, ever met a dentist and an assistant more compassionate, caring, professional and amazing at their work than Dr. Alex and Margo. I even fell asleep during a root canal with them, that is how amazing they are!!! I will forever be grateful to them, my husband now goes there and loves it, and my son will be next! Also the girls at the front desk are really amazing too. If I could give them 10 stars I would! To find amazing skilled professionals that are also compassionate and caring in this day and age it's a blessing and I feel blessed! read more

The staff is friendly and helpful! I'm pretty nervous at the dentist and they always make me feel comfortable and well taken care of. Very clean office, and conveniently located! read more

A few years ago I had Zoom teeth whitening done at another dentist and decided it was time for another session as I had a great result. I chose MLDG as they are located close to my home and my primary dentist doesn't offer this service. The entire process costs $550. My first appointment was scheduled ~2 weeks prior to my whitening for the teeth impressions to use with the whitening gel after my session. The staff was very friendly and it was overall a good experience. My whitening was scheduled at 9:30am. I arrived at 9:20am. At 9:50am (I was the only patient in the waiting area) I spoke with the receptionist about timing as I had a tight schedule. She went to find someone and I was taken back to the chair. About 5 minutes later the dentist came in and reviewed the process. It took about 15-20 minutes to prep me. During that time I couldn't breath through the gel and gauze, I felt like I was suffocating. They removed everything and said I could use the whitening kit (which was included originally). I paid $200 for the kit, etc. When I got home I remembered I was charged $350 for my 1st appointment. I called them and asked why I would be charged for the entire treatment. The receptionist (Rachel) said due to "chair time" (? just an fyi almost all the chairs were empty when I got there) and the gel/kit they used. Hmm. So, I asked if she could ask the dentist if there could be any reimbursement. Obviously I would have loved to completed the Zoom process. I'm not sure what went wrong as I didn't have any issues in the past. She called me back with the same reasoning, no reimbursement. Here's my question - what about my "chair time" sitting in the waiting room for over 20 minutes waiting for my appointment? read more

I went to this office after moving to the area. We have dental insurance so I made sure they were a preferred provider before I scheduled. Why pay more for an out of network dentist when we are paying for dental insurance? The office is beautiful and the staff friendly enough. My husband had his visit before me, then I followed a month later. After my husband's visit I should have known better. He had recent x-rays, yet forgot them. Instead of giving him the opportunity to provide them for their review, they insisted taking their own, subsequently resulting in us paying for them because he wasn't eligible for them to be taken again. He asked if there was anything that could be done for bad breath, in which the hygienist replied brush and floss (which he does!). No other tips to hygiene were given. Then they gave him a fluoride treatment. Adults do not need fluoride, nor or they covered by insurance. He was not told that it most likely would be at his expense, but only that it was needed. In my opinion that is unethical because you are taking advantage of someone who does not know any better. I had worked in dental office's for the past 10 years and had just made a career change with our move. I knew better than him. When we got a bill for x-rays, Fluoride, and HYGIENE INSTRUCTIONS I was shocked! The first 2 items charged, though obtained through manipulative practices, are justified. But Hygiene instructions!?!? I could not believe it. I thought they charged it because he asked what could be done for bad breath and they informed him to brush and floss. That is not considered hygiene instructions. When I asked them to do something about these charges they removed the $35.00 fee for hygiene instructions. A month later I had my visit. Since I've worked in dentistry for so long I tend to be a bit meticulous with my own dental care. The cleaning went well and I was commended for a good job. Imagine how surprised I was when I was also charged for hygiene instructions!?! Upon my questioning them they said it was just part of their cleanings and how they broke down the charges. 'Yet, I wasn't given instructions! How could you charge for it'? I asked. They informed me it was standard practice among all their patients and they did it at all hygiene appointment. PEOPLE- That is insurance FRAUD. It is illegal to bill for something you did not do and they should know this. Please be forewarned- YOU WILL BE TAKEN ADVANTAGE OF if you go to this office. They nickle and dime you for anything they think feasible. This practice is out to make money, not to care for it's patients. They are still trying to collect money from me- and I am in the process of getting the insurance company (who they are now no longer in network with) to handle this. Please chose wisely and consider this before scheduling at their office! read more

I had my best visit to a dentist here just the other day. I found them through my insurance. I have been to so many dentists but I still cringe when I see a drill come into my mouth. I must however say that I was completely at ease with the dentist here and I was happily chatting away. Lol. I guess I was so like mesmerized that I didn't even cringe when the drill went in. I have one more visit but I already love how my teeth looks. I wish I had found them earlier. read more

My wife has been to many dentists in the last 3 years that we've lost count. My aunt then recommended this dentist and we were glad to find that they took our insurance. The first thing we noticed was how very upscale this office was. It looked very nice. We had to wait a bit since they had other appointments. I thought they would take us in quicker if we got there early so I didn't like how we had to wait, but they made us comfortable though. We loved it. They were sweet and the dentist was very good. They really know their stuff. We felt like they had everything there and it all looked updated and top-notch. They took good care of us. 10/10. read more

Dentist and staff in the back were kind and competent. The young girls at the front had poor attitudes with people I overheard them speaking to on the phone while I was in the waiting room. They sounded frustrated and impatient. It sounded like one of them slammed the phone down. I felt very uncomfortable listening to how they were speaking to people. Having dealt with another office with a similar front staff, not sure I will be staying. read more

I recently visited Dr. Williams and found him to be extremely arrogant and condescending. He is not patient when asked questions about treatment. I also found that his front desk staff was not knowledgeable about fees for cosmetic work when any other dentist has a set list of fees. Will not return or recommend this practice. read more

I have tried about 5 dentists since moving to the area. I Love Doctor Amy. They don't take insurance, so plan to pay out of network prices. To me, a dentist that I am comfortable with, is worth a few extra dollars. read more