I ordered flowers for my Mother for Mother's Day. I ordered late and Elizabeth communicated with me…read morethat evening. The communication with Elizabeth was wonderful...immediate. Elizabeth personally delivered the flowers early the following day. They were absolutely perfect. Mum loved them. Thank You so much Elizabeth. You have a new client! Without hesitation, I would recommend this shop. Perfection personified.

I placed an order late last night for a nice arrangement for my parents wedding anniversary today…read moreand was nervous that they order wouldn't be filled in time as it was somewhat last minute. Thankfully I was wrong. Elizabeth called me at 10am to let me know the flowers were ready to be picked up. The customer service was great but the flowers were even better. I chose the "Hot Pink Valentine" arrangement from the website and upgraded to deluxe and all I can say is WOW. Elizabeth's work far surpassed all my expectations. Truly the most beautiful arrangement I have ever seen! My mom cried when she saw them and said she's never received such a beautiful bouquet. It looked much more expensive than they were! The message I had requested was beautifully handwritten which is so much nicer than the computer generated messages I've received in the past. Thank you Elizabeth for the BEAUTIFUL arrangement. You really helped make my moms day.

Very poor service. Paid 108 for a funeral bouquet. A vase of white daisy's was what they sent. I…read moree mailed them with a photo and they didn't even respond to my e mail.

Big Shout out to Kelly's flower shop on a job well done. My parents Anniversary Flowers were…read moreabsolutely stunning, so fresh full of colour and beautifully arranged. The card was done exactly the way I wrote it and was displayed perfectly. My parents just moved to the area so ordering on line from Ontario was easy and problem free. I also called and spoke with a lovely lady on the phone to let the staff know how happy and beautiful the bouquet was. Again thank you.

I ordered the "Treasure Garden" arrangement for my mother's birthday and paid just over $90…read moreincluding delivery. When I saw the arrangement later that day, I was disappointed to notice that several flowers already appeared to be showing signs of age. The snapdragons were beginning to droop, one of the roses had outer petals that were already curling, and the peony, one of the focal flowers in the arrangement, was already fully open. While none of those things alone would have concerned me, taken together they gave me the impression that not every stem was at peak freshness when the arrangement was made. By Day 7, virtually everything except the lilies and hydrangea had reached the end of its life. When I contacted the florist, I was told that a vase life of 6-9 days is considered normal and that, based on my photos, they didn't see any indication that the arrangement had failed to perform or last as expected. I understand that fresh flowers are perishable, and I wasn't expecting them to last indefinitely. My concern wasn't simply that the arrangement lasted seven days. My concern was that several flowers appeared to be declining on the day they were delivered, which I believe contributed to the short life of much of the arrangement. I was also disappointed with the delivery experience. I had specifically requested delivery before 11:00 a.m. so the flowers would be a surprise while my mother was home. When that wasn't possible, the florist contacted my mother directly instead of me, the purchaser, which unfortunately spoiled the surprise. What disappointed me most was the customer service. Rather than acknowledging my concerns or addressing the delivery issue, I felt they were dismissed. I wasn't looking for a refund or expecting flowers to last forever. I simply hoped for some recognition that, for the price paid, the flowers should have arrived at peak freshness and that my concerns were valid. Unfortunately, that wasn't my experience.

They have the worst attitudes ever, especially for a florist. Messed up my order and was not even a…read morelittle bit sorry about it. Don't ever buy from them. They claimed that there was some problem with the payment and that they contacted the sender. However, all the notifications recieved were after my phone call. AND whoever answered the call had a really bad attitude, they sounded annoyed and unfriendly. They only appoligized on facebook after I posted about my unhappy experiences. And here they are, trying to explain themselves MONTHS after this yelp comment. Some business.

Highly recommended florist in Tatamagouche, Nova Scotia. Her selection of flowers are amazing…read more Service was excellent and prices reasonable. We live in Ottawa and were able to make arrangements for a local delivery in Nova Scotia with no issues. We will gladly use again!

Unbelievably poor customer service. Shocking, in fact. Flowers not delivered but money taken from…read moremy account. Argued about refunding my account. Told me: 'It's not my fault.' I explained they were mother's day flowers; my mom is elderly. Reply: 'Again, not my fault.' Zero stars but had to click one star in order to post this. in fact, minus stars.

terrible service, lost my order, they were very rude, everyone was standing around doing nothing…read morewhile the phone was ringing off the hook, i was calling before i went in and now i know why i wasnt able to get an answer. dont go here!!!!

Very prompt filling my orders and, had them exactly displayed as expected! Easy to order and pay…read moreby internet.

Ordered local this year. Got screwed over like hundreds of other customers last year by a national…read moreonline florist. This year we got exactly what we ordered for Mother's Day. Delivered without problems on the day we selected. Mom loved them. Thank you McKean's for making me, Mom, and the missus happy.