Hilliard Floral Design did an amazing job at my wedding 8.9.25!!! It was perfect, such beautiful…read moredesign and outstanding service--start to finish they had an eye for detail, had great suggestions and asked good questions. They provided high quality service with skillful design that met my vision 100%. Go with them for your floral needs, you will not regret it!! Meg was so great to work with and their response time is quick!!

I have found the place for all my flower needs! The most beautiful flowers I've seen. They really…read moresaved the day after I received an unsatisfactory arrangement from another shop. They went above and beyond to make something so beautiful. Took no time at all. I am extremely grateful, and the newest loyal customer.

This place is amazing! Twice in 4yrs I have looked them up -I'm in New York City- and paid over the…read morephone for an arrangement and not only was the level of service excellent -thank you John for your help and kindness!- but both of the arrangements were stunning. I can't imagine how another, larger arrangement would come out, had I the funds to spend more. Highly recommend supporting this small local business as I will continue to support them for all my floral needs in Columbus.

Amazing service and the flowers were gorgeous! Makes the perfect gift for any and all special…read moreoccasion, I was able to get the perfect Valentine's day gift and got it delivered as well. Great price, great service, gonna make sure to have an order for Mother's day!

We live in Denver, Colorado and I needed to send an arrangement to a co-worker who lives in West…read moreJefferson outside Columbus, Ohio when their Father passed. They were so professional and created the most beautiful arrangement for my co-worker. Also affordable and excellent service. Highly recommend this florist.

I called for a same day delivery and they were very accommodating and friendly. The arrangement was…read morebeautiful and they delivered them in the afternoon as requested. Great service and value.

Placed an order on 8/4, they called today, 8/5, to cancel the order…read morebecause I am an out of town florist. I have never heard of such a policy. I was told they take care of their customers. On Monday, I thought I was a customer. Seems discriminatory to me.

Beautiful flowers I would 100% recommend, the quality of the flowers are great, the price is also…read morevery good

I received my bouquet. When I called the person that sent me the flowers to thank them. They asked…read moreme to send them a picture of the flower bouquet I received. They asked if something happen to the bouquet and stated not that I'm aware of... They sent me an image of the advertised bouquet. I was disappointed to see the difference ($70.00). Then I looked up the florist that arranged the bouquet, and I was surprised to see they had five star reviews online. Maybe it was just a bad day at the shop.

Beautiful flowers! They must partner with From You Flowers (which is an atrocious company, by the…read moreway) because the complimentary bouquet I received from From You Flowers was made and delivered by this shop. The flowers were beautiful, fragrant, colorful, and fresh! Thank you!

Beautiful arrangement and delivered over holiday weekend. I thought they had a good selection.read more

Terrible arrangement. I ordered the premium arrangement. There were hardly any flowers in it and I…read morewas VERY disappointed in what my friend received. Good grief. Do better!! This is not worth $109.00

I'm not sure about the greenhouse but they have the most adorable beautiful pumpkin patch and fresh…read moreveggies and Ruth the owner is such a dear we had an amazing, beautiful day!!!!!!! We plan on going back to get a Christmas tree!!!!

This is the worst business I've dealt with in a long time. My boyfriend, who lives in Costa Rica,…read moreordered flowers for my birthday. When you're 2,000 miles away, little gestures like flowers mean a lot when you cannot be there for a special moment. At some point in time on my birthday, he noticed that the order had been refunded to his credit card. When he called in to find out what happened, he was told they were out of the flowers AND that they don't deliver to my address. Of course, by this time in the day, it was too late to order somewhere else. Two days later, after hearing about this, I called in. I spoke directly with the manager, Carol, who I must say was unpleasant from the start. I'm very good about trying to get all sides of a story in a situation like this, so I know my demeanor was neutral to pleasant. There was no reason to speak to me they way she did on the phone. She did, however, tell me that they indeed do deliver to my address, but that they were out of those particular flowers on Monday. I asked why he didn't receive notification of the cancellation, and she said "the lady who uses the computer isn't here, so I don't have an answer for you." The picture is starting to get a little clearer at this point. I called in again today to speak to the "computer lady." I waited while Carol covered the phone and they talked about this order for a few minutes. It was that muffled, phone-against-your-pants scratchy sound. When she thought the phone was covered, I overheard "computer lady" say "he's not gonna yell at me for something I didn't do." When she got on the phone, I repeated her words back to her and asked if that was how she was going to start out the conversation, not having even listened to what I had to say. To her credit, she laughed uncomfortably and had a pleasant demeanor after. At some point it was good ol' Carol on the phone again, trying to blame it on UFN, the third party service that handles the orders. When I told her my boyfriend called and was told they would not deliver to my address, she said "that's not true; he never called here." She proceeded to tell me he must have called UFN and they gave him incorrect info. And of course while keeping her on the phone, I texted him to ask for confirmation of the number. He gave me the direct # to the florist. Well, Carol didn't know what to say then. Suddenly, it could have been someone other than her who answered...Then we were back to "we didn't have the flowers he wanted, so we canceled the order." Way to overlook that inconvenient fact that he could have asked for different flowers when he called in! Trying to eliminate that bogus excuse, I reminded her that their VERY clear policy listed online for ordering flowers says that if they cannot reach you to notify you of unavailable flowers, they reserve the right to substitute with other flowers. This was met with silence, of course. I said perhaps they should update their website if that is not their procedure. I almost felt guilty because every excuse they trotted out, I had a logical response. All Carol wanted to do was deflect blame and tell me she has a business to run and didn't have time to talk to me. Like on Wednesday, she raised her voice several times when I was speaking calmly. What angers me is that they completely failed with their service, and then when contacted about it, they displayed atrocious customer service. None of us like to be wrong, but in those instances when we are, a bit of humility, an apology and some respect are called for. None of that happened. I was continuously talked to like I was a bother, and as if I had done something wrong. I suggest that if you have no other choice but to get flowers from here, don't do it online. Perhaps they are better at in-person orders that don't require any of the online sophistication many of us have been accustomed to for, ohhh, 20 years. And if you do get flowers, you better hope they are perfect because clearly they aren't going to do anything to make if right (as I also see in other reviews below).

I received a bouquet from this florist and they were absolutely beautiful. The flowers were so…read morefresh and lasted for at least two weeks.... even the roses, which were white. They were so sweet about the delivery too. It was a typical Ohio spring - warm one day cold the next and they wanted to be sure someone was home, so the flowers weren't hurt by the cold. Highly recommend them and just ordered a bouquet for someone else.

ABSOLUTELY FANTASTIC!! I was ordering from out of town. Their online ordering system made it so…read moreeasy. They emailed me a photo of the arrangement (without me even asking for it! SO NICE!) and it was BEAUTIFUL! And frankly, it was so awesome that they had PLANTS! It sounds absurd, but it seems difficult to find local florists who actually offer nice plants these days! I find that so weird, but it is true! If you go to their website, you can see that Plain City Florist has GORGEOUS plants available. Their prices were amazing and delivery was perfect (and very reasonably priced!!) I could not be more pleased. Will absolutely do business with them again!! THANK YOU for such a wonderful experience!

I dropped off 4 dress shirts here to be laundered and pressed. I go to pick them up a couple days…read morelater and the guy charges me $35! I'm like what? Turns out that these mental midgets went and DRY CLEANED my shirts when I specifically told them LAUNDER AND PRESS. Not dry clean!!! Anyways DO KOT DROP OFF YOUR CLOTHES AT A GROCERY STORE FOR DRYCLEANING DEF LEARNED MY LESSON. UNBELIEVABLE

Special thanks to the wonderful workers at customer service for going out of their way to look for…read moreand reserve a drink for me. They made my day :)

My husband & I were away for the weekend for our anniversary. Sawmill florist was getting ready to…read moreclose, yet took my husband's order & delivered the arrangement to our hotel. The flowers are beautiful & the man was very accommodating & kind. Would refer to anyone living in the Dublin, OH area! P.S. Thank you very much for your kindness & generosity!

My husband & I were away for the weekend for our anniversary. Sawmill florist was getting ready to…read moreclose, yet took my husband's order & delivered to our hotel. The flowers are beautiful & the man was very accommodating & kind! Would refer to anyone living in the Dublin, OH area. P.S. Thank you very much for your kindness & generosity!