Do not get drug in by the gorgeous venue and beautiful photography. We spent almost 2 years in advance planning this wedding, spent about $5k, and traveled 8 hours for me to leave in tears on my wedding day. We arrived 10 minutes early and started to get ready. I asked them multiple times to please put out our favors. None of our guests got favors. We had paid extra for a wedding cake and 3 dances which should've added an extra two hours onto our event time. They did not extend our event time like we paid for. They cut our photo time short and we had to choose between getting photos on the deck or in the field because another wedding was arriving and there wasn't time for both. When I mentioned that they were cutting our event short the coordinator tried to blame us saying that we were late, I mentioned that we were actually early and the coordinator responded by attempting to blame us again and saying that we weren't ready on time! (Which is NOT true, I have selfies on my phone with a time stamp showing that We were dressed and ready to go on time.) i am assuming that's her go to excuse when SHE messes up! I did not appreciate her attempting to gaslight me on my wedding day!! Mistakes happens, I get that. But they should've pushed back the next wedding by 30-45 minutes so we could enjoy our moment! Instead they made an announcement over the speaker telling everyone to leave. After that announcement it's like we didn't exist and they just wanted us out. I did not get to eat cake with my guests, I did not get to have my first dance with my husband or my mom. My guests didn't even get napkins and had to eat their cupcakes standing up! We had guests come all the way from Ohio and Florida to be treated this way. I am disgusted by the way they treated my family and I. I poured my heart and soul into this wedding and wanted it to be special and they just treated us like it was a drive through wedding and rushed through it quickly so they could squeeze another wedding in. We ended up dancing to our first dance song on the back porch of my moms Airbnb. The whole reason I chose a destination wedding is because I wanted to keep things low stress since I struggle with my anxiety and they made our special day insanely stressful!!! These people should not be in charge of happily ever afters!!! I was so upset that on the way back to our Airbnb my husband had to pull over and I got physically sick on the side of the road. I spent the first few days of our honeymoon in tears, mourning our reception. They did call and apologize and offered us $200 or 10 extra photos in our wedding album. (As if $200 could replace the priceless memories we lost.) I asked for them to instead refund the full amount of money we paid for the cake reception and they agreed. (The photographer was the one who called us to sort everything out when it wasn't her responsibility, It should have either been the coordinator or owner who called since they're the ones responsible. Extremely unprofessional.) Having the refund eases a tiny bit of the pain but it truly isn't about the money. Nothing can fix this. The memories we lost are priceless. I spoke with them many times before the ceremony because I wanted to make sure that everything would run smoothly. They reassured me time and time again that they had everything under control when in reality they couldn't even handle the 3 hour timeline we had booked and paid off over a year in advance. My heart is shattered. Please believe me when I say they DO NOT care about your wedding! All they care about is the money. Do not trust them with your big day!! There are so many destination wedding venues in Tennessee and you deserve a lot better than flower mountain!! The only highlights of our day was Kate and Ethan. Our photographer Kate was phenomenal!! She had a beautiful personality and was very fun to work with. The photos she took are absolutely breathtaking, she was the perfect wedding photographer. Ethan was our officiant and performed a beautiful ceremony. The ceremony was perfect. It was our coordinator/management ruining our reception and placing the blame on my shoulders, that ruined our flower mountain experience. read more

Very shady business right here. We were looking for a venue in Tennessee and came across this place which sounded great! We exchanged emails between them a couple times before expressing interest and then was asked to put a down payment to reserve our date. After the reservation was scheduled and the down payment had been paid, the company then sends us a contract with some very concerning details that we we're not willing to agree to. We discussed our concerns with the company and decided that we would not be going with this venue because of the contents of the contract. We asked for a refund after choosing not to sign the contract and have our venue here and they blatently refused to refund us our money. I feel that this company flat out deceived us into putting a down payment to reserve our date before presenting us with a contract which any right minded person would not agree to. I don't typically rant about businesses but these people are straight up thieves. DO NOT put money down for any event at this venue without first asking to view any and all contract details and specifications. I personally would not recommend this venue based on my personal interaction with the company and the staff. read more

I truly don't understand where all of these awful reviews are coming from. Casie and Sarah are absolutely amazing!! They worked with us every step of the way. They knew that the weather was going to be off the day of our ceremony, so they moved our ceremony time up an hour and thanks to their insight it was more beautiful than I could have ever expected. Sarah's photography skills are out of this world and I would definitely recommend them to anyone wanting to get married in the eastern Tennessee area!!! They're also amazing with small children. My daughter loved them both, and when she started crying during the ceremony Casie stepped in, took her, and calmed her down so that my mother in law could actually watch the ceremony! Again, just a lovely bunch of people to work with! And in the wedding industry you get what you pay for. I see people complaining about the price of their photography, it's not bad at all!!! Even back home in the little town I live in, you're looking at around $3k-$4k for a good wedding photographer. And we didn't have to pay anywhere near that!!!! I, for one, am more than happy with how our photos came out, the price of the ceremony and photography and with the entire wedding as a whole. I would definitely give them more than 5 stars if possible!! read more

Flower Mountain Weddings - Venues & Event Spaces Near Me - Sevierville, Tennessee

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On October 28, 2017, my wife and I had our wedding at Flower Mountain. Before we had our wedding my wife and I discussed doing all digital images to capture our special moment and to have the memories forever. Seeing that this company only allows you to use their photography services, we didn't think anything of it. After the wedding, we had a feeling the pictures were not going to be what we had hoped for since it rained so we decided we didn't want to purchase every single digital image, rather just the ones we loved. But you either spend the $1899+ tax to obtain all of your high resolution, digital images with printing rights or spend a more crazy, expensive amount of money for their artwork re: canvas, acrylic, etc. I understand a business is a business and needs to make money however I work as a graphic designer for a print shop that does this type of work and at good quality. This company drastically increases their prices and unfortunately, you HAVE to order from them if you want any type of artwork larger than an 8x10 as they restrict printing size, even though they do not list this policy in any of their e-mails, invoices, website, etc. So lets break this down, they want me to pay $1899+tax for digital images that I have to print at or lower than an 8x10. If I want to go bigger then I am forced to go through them and pay the following: 11" x 14" Canvas Print Their price: $495 Where I work at retail to customer: $47 16" x 20" Canvas Print Their price: $695 Where I work at retail to customer: $53 20" x 30" Canvas Print Their price: $995 Where I work at retail to customer: $150 30" x 40" Canvas Print Their price: $1295 Where I work at retail to customer: $220 2 - 8" x 8" Metal Prints Their price: $495 Where I work at retail to customer: $47 Each 1 - 8" x 11" Metal Print Their price: $295 Where I work at retail to customer: $55 1 - 20" x 60" Acrylic/Metallic Their price: $1499 Retail Where I work at retail to customer: $280 Also, go read my wife, Audra Groeninger's review regarding their customer service/communication with the OWNER of the company. Her review will also give potential customers a glimpse into what it is like trying to resolve an issue. This company only cares about one thing: making money - not making their customers happy. read more

Same thing happened to us as the other reviews. We had to postpone our wedding due to covid and they were no help. Doesn't seem like they're very willing to accommodate paying clients once they have their money. Lack of empathy from staff/owners. Doesn't seem like we were the only people caught up in the covid situation by this based on all the bad reviews. read more

After you get over the allure of the scenic background do yourself a favor and find somewhere else to have your wedding. I went through countless reviews of mixed variety to try and understand any potential issues before we have our wedding at this venue. I had read horror stories about the photography side of this venue but after our meetings with the staff I felt comfortable that everything was laid out.... boy was I wrong. We were married in July 2020 and just received our prints Jan 29th 2021, to say that we are displeased with the prints would be an understatement. We went through several emails conveying what we wanted and didn't want. The editing team cranked up the saturation on the images so several people are orange and there is orange banding around my wife's wedding dress. We asked to review the images before they sent them in to printing and the images just showed up at our door. No email, no tracking nothing. The food was the brisket but looked more like beef strips and the sides were nothing to call home about. They made our cake, which a simple Betty Crocker box would've been better. Given the option we would've chosen a different venue if we had known what we know now. So overall reviews: Venue/location: 3/4 Food: 2 Photography: 1 Save yourself the headaches and stress, don't book here. read more

It was a beautiful venue and the wedding day was lovely with the preacher and photographer. My issue came after the wedding. That was March and we still haven't received our 4-8 x12s. We went to there office to look at the slideshow. The pictures were beautiful but I feel since we didn't buy their nine thousand dollar package, our order meant little to them. Today, we finally received an email (after emailing a couple weeks ago) and... you got it. It'll be another ten days once they get to the print statuses. IT WAS 4 8X10s!!! So beautiful place but if you don't spend your child's tuition for their pictures. Don't expect to get them read more

The professionalism and ethics of this business are questionable at best.... Flower Mountain Weddings and Events markets themselves on being a "Christian" business , but that is just a luring tactic to entice couples to give them money. Everyone knows there is currently a global pandemic due to COVID19 and I know the owners of this company are not exempt from this information. Interstates are shut down and states are essentially on lock down. A bride was FORCED to cancel her wedding the weekend of 3/21 due to these unfortunate circumstances and the fact the federal government is not allowing group meetings larger than 50 people. When the bride tried to contact this company the owner refused to talk to her, the only contact has been with the event coordinator (whom I hope chooses to find a different place of employment). When she finally received a response, the Bride graciously tried to present a resolution to the problem that was fair and just, and presented the option for the company and her to split the loss considering this no fault situation. Her request was completely voided by the owners of the company and she was offered a discount on photography instead. As if this could not get any worse... the company decided to turn to facebook to try and flip the situation, take no blame, and blatantly LIE. At no point was a "reschedule" presented to the bride, she was offered to receive a half off discount on photography. If that wasn't enough ... they also decided to hide their facebook reviews due to the negative attention from this situation.... I truly hope no one would give their business and hard earned money to a company that tries to run away from problems they created themselves and then tried to cover up. This response should, quite frankly, be illegal in a time like this and I truly hope there are some repercussions for your lack of compassion and straight up ridiculousness. If I could give this company negative stars, they would be receiving a -10. read more

My wife and I renewed our vows here. It was so beautiful. It's sad to read some of the reviews onthis location because it's clear that they are just mad about something and aren't providing an accurate rating of this location, staff or the services they provide. This place is AMAZING! read more

We were married at Flower Mountain on Oct 28, 2017. The whole buying of the photography is my real issue. On September 15, I received an e-mail stating that we had the option to save $200 if we pre-purchase all of our high resolution, digital images WITH printing rights. These digital images were going to cost $1699+ tax (that is after the $200 "discount"). As stated in the e-mail, in order to pre-purchase, we had to put down a $300 deposit as well as write a review for My Gatlinburg Wedding and Gatlinburg Photo Studio on google review and Facebook PRIOR to having any services completed. By pre-purchasing, you are agreeing to cancel your photo purchasing meeting which happens after your wedding. Rachel, the coordinator, said that if we wanted to put down a $500 deposit, we could get the wedding images in a slideshow. So we put down the $500 deposit towards all of our digital images and we received our slideshow ~1 week after our wedding. We decided we did not want to purchase ALL of our digital images, so we contacted Rachel who provided us with a price list. When we got the price list, we noticed that they reduce their image size and only give you a print release certificate up to an 8x10. I feel like the wording in the e-mails they send is very misleading, as they failed to disclose this information. We asked for a refund (the $500) which she stated she could not do because "all sales are final." I totally get that that policy is on their website, invoice, e-mails, etc. but no where does it mention printing restrictions. At this point, we asked to speak with the owner, Casie, because we thought she may be able to assist us better. Rachel stated that she is hardly ever in the office and the best way to contact her was by e-mail. Rachel wanted me to e-mail her, then she would forward the e-mails to Casie. I did not want to speak to the owner this way. Because we could not find a way to reach Casie, we called her studio in Knoxville a few times over the course of a week to try to reach her to resolve our issue. My husband and I were both very polite when we called. On the third attempt, the girl who answered provided us with Casie's e-mail so I ended up bringing my concern to her via the e-mail address provided. I stated that due to the complexity of our issue, I wanted to set up a mutual time where we could chat on the phone to resolve our concern. She e-mailed back and said that this information (talking about the printing parameters) is disclosed during the ordering meetings but like I said earlier, we chose to pre-purchase all of our digital images which is why we didn't attend the ordering session. She said "with all respect, we are not changing our business practices and/or policies just because it doesn't suit you." She also went on to say why she only communicates via e-mail is because it was recommended to her by her lawyer so everything is documented which makes an issue like this more difficult to resolve. She stated that their policy is standard in the wedding industry and that that is just their business model. She stated "This is simple... If you do not want the digitals as we release them, don't buy them. Take the refund, or purchase something else." Instead of trying to resolve the issue, she stated that I would prefer to "shift blame to anyone other than myself." All because we didn't go to the ordering session when THEIR company sent an e-mail saying if we pre-purchase all of our digital images we would not have to go! After e-mailing back and forth for 2 weeks trying to resolve the issue, I finally just asked for a refund on the $500 dollars we had spent towards the digital images, which she previously stated I could have, but received a reply stating that the slideshow they sent us cost $499+ tax so I would not be eligible for a refund. And that was the icing on the cake. This goes to show what kind of customer service you will deal with if you have any issues. The venue is beautiful, but so is Tennessee and there are SO MANY other venues in the area. I would not recommend this company. read more

Flower Mountain Weddings is absolutely hands-down the best wedding venue available in the state of Tennessee! My wife and I experienced a truly beautiful wedding ceremony at Flower Mountain. The view overlooking the mountains is just wonderful and exactly what we wanted in the backdrop of our wedding photos. From the time we arrived until the time we departed, Flower Mountain made sure we had everything we needed, answered any questions we may have had, and ensured our wedding day was everything we always dreamed it would be. I highly recommend Flower Mountain Weddings to anyone looking to get married in the mountains. read more

Very nice setting. Photo's were nice, but like another review said $$$$. Photographers were very unprofessionally dressed at the wedding. We paid $1500 just for the disc with unedited photos. Parking is difficult, and there was no assistance as promised. The prior wedding went over, and we were stuck waiting in the driveway with little time to get ready. I would not recommend. read more

My son just got married at Flower mountain weddings and it was very expensive for what they got ($1400+) 1 1/2 hour ceremony only, decorating, PHOTOGRAPHER, rooms to get dressed, etc. Limited to 30 people...at 31 people it was $400 more! So not all who wanted to attend could go. The worst was we were not allowed to take pictures so I figured they would get all photos included in the price. Only to be told they had to choose 10 yes, only 10 pictures from the most important day of their lives. The photographer took at least 150 of the ceremony, family, friends etc. To get all the photos it would cost them $900 more! Ridiculous. I'm sick and my heart is hurt knowing that all those precious photos will be deleted forever. It was a pretty place to be married but they are taking advantage at this price! My advice shop around. My husband and I got married in the national Park and brought a photographer friend with us...total $250 for ceremony! read more

My son and daughter in law had there wedding on 5/15/15. It was awesome. The venue was great and helpful. Photographers awesome, food good. And I can not put into words how great the DJ was. As a wedding planner myself in Atlanta, I would highly recommend this venue to ANYONE!!! It was a blast and a blessing. read more