Attention to detail top notch. Ada did everything right. Beautiful arrangement delivered on time.read more

Based off my experience, they are disorganized and could use a better ordering system. They…read moreattempted to make this right but it was beyond infuriating. Editing due to owner response: 100% was this place as I have text messages from the number she responded with. I have zero interest in discussing this further.

Absolute stellar locally owned small business. Best around! Thee only choice for fresh, fast,…read moreFABULOUS floral arrangements. 10/10

I received a basket filled with all types of goodies from my girlfriend for me on the Passing of my…read moreSister. I was truly overwhelmed the thoughtfulness from her and for the Beauty of the Basketfilled with all mu favorite goodies Thank u so much Audrey and Thank you Buddy's for such a Creative Lovely Basket !!! LOVE LOVE LOVE IT

This order was for an arrangement of roses for our table at Dyrons Restaurant in Crestline Village…read more The owner of the Mountain Brook Flower Shop made an elegant arrangement for our table and it was a beautiful surprise for my bride. Thank you for your sense of style and the beautiful result of your floral arrangement. I will definitely be back!

I love Norton's Florist! I have used them for years and they are hands down the best local flower…read moredelivery service. Their flowers are always fresh and beautiful, and I have never had any issues with delivery. I have seen arrangements from other florist, and they are really a level above. Especially for how much you pay for an arrangement and delivery.

Norton's is a beautiful, local flower shop. They work hard and produce beautiful things right out…read moreof their downtown warehouse! I ordered online and scheduled my pick-up for about a week away. It was all ready when I got there! I ordered a larger arrangement and then two smaller "mystery" arrangements, which they made sure matched the larger one! I appreciate that attention to detail, as I was going to use them all for the same event. They have a cute little gift store, too. Some childrens toys, bottles of wine, cards, kitchy hand towels, candles. It's an awesome one-stop-shop for gifts. Everyone loves receiving flowers! I did think the website could have been a little bit easier to navigate, but it wasn't too bad. They also offer delivery which I believe is free of charge! The staff was very friendly when I picked up, and even helped me out to my car.

Happy Birthday to me!! My sister ordered a Christmas mailbox topper. I think the plan was to pick…read moreit up, but there was a car wreck and she lives out of town and thing started to go sideways, especially the surprise component. She worked with the staff at Hoover Florist and someone came and installed the mailbox topper the evening of my birthday! What a delightful surprise! Also, it's gorgeous! Thanks to the staff at Hoover Florist for the beautifully crafted topper, and the above and beyond delivery! Thanks also to the staff for being so kind to my sister when she had a really rough day!

I had a last minute thought to give my godd flowers for her bridal shower. I called and asked if it…read morewas possible to create a wrapped bouquet of spring flowers and I was 20 minutes away. When I got there she florist was applying the finishing touches. This bouquet was heavenly. I'm so grateful for their fast turnaround and helping me put the biggest smile on my goddaughter's face. I've found my forever florist. Thank you!

My wife purchased a pusher amethyst plant for our sister n law. I went by to pick it up. I was…read moregreeted by a really nice man. Charles! He was helpful and then some! Great attitude and wished me a blessed day. If every business had a Charles, our world would be a better place. Charlie and Becky Murphy

I just wanted to let y'all know that my plant from here is thriving and doing well. Love this…read morenursery. Staff was friendly and not pushy. They greet you and direct you and go on to tending to the lavish supply of many outdoor and indoor plants. My friends helped me pick this out. I forgot the name but she is doing well and requires minimal attention just water once a week and a sunny place in my house. Prices are a bit more here but quality and longevity of plants last. I'll be back soon to get some more. Store itself is just heavenly and tranquil. I wish I had more of green thon to do some outdoor stuff. But indoor plants really zen out a home if you get the right ones.

Their arrangements are SO too notch. They called my…read morerecipient to verify MY order. Great work, horrible customer service. literally threw away $200 on their behalf......if you like spontaneity and romance

The employees here are so cheerful and welcoming! I had a very odd request and they were so…read morehelpful! If there were more stars to give in this review I would give them! Thank you Wild Things for helping me! You are all awesome! I will definitely use this shop again and again and again.

My wife was delighted with the flower arrangement that I ordered from Kay's for her birthday. The…read moreflowers were fresh and beautiful. Thanks!

The ordering process was super easy. I live out of state and needed any arrangement delivered for a…read morefuneral at a nearby funeral home. The flowers were stunning- it really touched my family that was in attendance. Thank you so much to Kay's.

It was a pleasure working with Greg. I knew I didn't want flowers delivered in a box un-arranged…read more Greg went above and beyond assisting me with my not so traditional order. The arrangement sent to my dear friend for her birthday was absolutely gorgeous and she loved it!

Horrible experience. I respectfully must say I would NEVER use this florist again. I ordered…read moreflowers for a funeral. I ordered them 2 days in advance and spent a significant amount of money ($150). If I could attach a picture of the standing spray they sent on my behalf I would.... It was horrible. It literally had 10 carnations a lot of half brown greenery, and a few stems of snapdragons that were wilted and literally leaning sideways. Not to even mention, they did not arrive to the funeral home until after the funeral was over. WORST experience EVER! Beware!!

After giving Bloom and Petal a second chance, we are now done with them. On Valentine's Day, my…read moreroses were over opened and one of them was broken and held together with a wire. The owner messaged me and assured me they don't put wires in their flowers. He sent over a new arrangement with fresh flowers. The arrangement I received Monday for our 35 anniversary was even worse! It was an almost $400.00 arrangement and it was dead by Tuesday. I took it apart to try and salvage some of the flowers; only to discover that two of the orchids were just the bloom wired to a florist pick. Not in water! I certainly don't need to hear from the owner.

We live in TN and wanted to send a beautiful plant to some dear friends in Birmingham Thanking them…read morefor a blessing the gave to us. We searched the florists and choose Bloom and Petal, for their prices, location, and the looks of the images of their offerings. We called shortly after they opened and the lady was very friendly and most courteous with taking our order. She said it could be delivered today and that was awesome. We chose the 8" Peace Lily. Just before noon we received picture from our friends. It was stunning! Absolutely a perfect plant with 8 blooms. Thank you Bloom and Petal Sincerely, Kim and Peggy Atoka, TN