The guys at Jim Whaley truly rescued us today. We were 2 hours in to our 6 hour trip pulling our…read more42' RV. We had a tire problem with our GMC 3500. The guys got right on it and it wasn't even 30 minutes before we were on the road again. I HIGHLY recommend this business. They were our angels today! Thank you so much!

Highly recommend Jim Whaley Tires on 231 in Troy! They have gone above and beyond to help us. We…read morehave purchased 4 tires and had all three of our vehicles serviced. Always friendly and timely!

They are glad to change you 175.00 dollars and say they don't know what you're problem is when the…read morelady at the parts store found the problem in 10 minutes for no charge

Summary: Seriously damaged my rims and was told the owner that I was "being too picky" after…read moreshamelessly trying to displace blame. Long story: I've been using Firestone without issue for years but decided to support a local business and save a few extra bucks in the process. Boy did I learn you get what you pay for. They failed to seat the bead on one of my tires and didn't notice the tire wouldn't hold air until I showed up and pointed it out to them. The owner said they were so busy he hadn't looked at my car at all, so he had no idea the tire was flat. They tried again but added some goop to compensate for their ineptitude. When I got home, I noticed they severely gouged and scratched all four rims on each lip, face, both sides of each spoke, and even on a couple inside surfaces. Went back the next day and before the owner saw the rims he said he personally looked at them when they were done and they were in pristine shape (remember he told me he didn't notice my tire was flat because he hadn't looked at my car at all?). When he saw the rims he admitted the damage was from mounting the tire but said it's impossible to mount low-profile tires without damaging the rim. I told him Firestone had done it for me on 4 sets of tires without a single scratch. Then he said, "Ya know you come in here with tires you bought from somewhere else and want me to put them on, what do you expect?" I asked him if I had bought tires from him if his shop would have been more careful and not damaged my rims and he started stumbling over himself trying to backtrack. Also, I tried to buy tires from them, but they don't care ANY in my size. Then he tried to say it wasn't his shop that did it. I pointed out the metal in the gouges was pristine bare metal without any brake dust (my rims were covered in dust) and that he was the first shop to put tires on these rims and previously admitted the damage was from mounting the tires. Then he changed his story again and said, "You're just being too picky" and kicked my rims a couple times for some reason.

Unfortunately, this company is getting a lot of bad reviews on Facebook. From not putting in oil,…read morenot screwing the filter in all the way, to, of course, not getting the drain plug back in correctly.

I pulled up to the spot to get in the oil change, and immediately they acknowledged and felt…read moreinviting. I told him that I came from an old change anything to check the filters. He asked me for my name and didn't even ask me to get out of the car. He was able to locate the information from being there previously in another location. He talked me through the process and told me that I'd be done shortly. I was in and out of that location in less than 20 minutes which is something you were only see these days when it comes to oil changes. Highly recommend the service if you're looking to get an oil change done and you're in a hurry.!

I cannot thank the guys enough for helping me and my family out of a tight spot…read more We were headed back late from Destin after the condo we were in had flooded partially from a water leak next door. Pitch black dark about 20 miles out of Dothan and the TPMS light comes on. We make it to Eufaula at 8:30 pm and sure enough nail in the right rear. We stay overnight and the next morning we call roadside assistance. After 14 tries they find no one. The local fire department comes to assist and makes contact with Eufaula Tire. While fixing our tire on site at the Hampton, Matthew finds three of our five lugs were cross threaded by a big conglomerate we bought our tires from. We head over and he's able to get two of the three lugs that the big chain screwed up back on to get us home. Knowing our situation, they have mercy and cut us a great price. If I wasn't three hours away, these guys would be my store of choice. Hometown guys that truly care. If you're in Eufaula, the choice is easy. Go with the hometown guys. If you find yourself like us, call these guys first. My family and I cannot thank Clay and Matthew enough. Solid people in a world full of shady people

I would like to make a big shout out to Mr. Buddy James A. Sullivan Jr. ! We ran a tire and rim…read moreproblem last Sept. 19 after hitting a pavement at the nearest rest area. McKinley is already closed around noon since it's a Saturday. Buddy was so kind to look at our van, put in the spare tire and suggested for us to go back to Montgomery to have it fixed. During that time, we were really anxious because we have 2 little kids and have no idea where we are. He really saved us together with the help of Jason Drozd and Jay Waters. We will always be grateful for your kindness!

From the owner: Multiple tire brands and sizes available Flat Repair…read moreBalance and Rotation Alignment Oil Changes Brake Service Tune Ups Exhaust work A/C Service

Yesterday me and my buddy were on our way back from spring break down on the coast, our tire became…read moreflat and luckily it happened right near this little tire shop. I called five minutes ahead and they said they could get me right in at 7:30AM on a Thursday. My tire was off and the new one was back on within 5 minutes, great guys, loved the hospitality, they only wanted to help. Thanks again guys. Woo pig and roll tide

They are the best! They are fast, reliable, and great at what they do! They know the true meaning…read moreof customer service!!

DO NOT GO HERE. I took my car to get my AC compressor replaced and was called an hour later saying…read moremy valve gasket and belts needed to be replaced because the valve gasket was leaking oil onto my original AC compressor. I went ahead and did that come to find out they left a bracket off that was hanging and hitting the new AC compressor and was told that my valve cover had a small crack on the top but it didn't go all the way through. Turns out that was a lie because the valve cover is now leaking oil to replace the AC compressor the valve gasket and one belt they charged me $780. I WOULD NEVER TAKE ANY VEHICLE HERE FOR ANY REASON. i wouldn't even trust these people to clean my car. ridiculous that they also wouldn't fix their fuck up.

Took advantage of a female kid and tried to convince them that their was nothing wrong with tires…read moreeven though they were not balanced properly.