Had some questions with the wear on our refinished patio after one year, it really looked bad. So…read morewe called Liz about having it cleaned and sealed. Liz told that it shouldn't need that after one year and she would come and look at it. That was on 5/20. She said she was heading on vacation and that she'd call on her return. Texted her again on her return several times since her return, each time she'd set up times to check the patio but did not. Gave them five stars for their work. Would give them zero for their follow-up. Sadly feel even worse that we recommended them to neighbors who employed them.

Lucas Outdoor Designs completed a very large and complex hardscaping project at my home and did an…read moreastounding job. The quality of the work was top notch for a fair price. Thanks to Elizabeth for her dedication in managing the project. She was great to work with and my family will always consider her a friend.

This company takes its work seriously, and they do it well. We are old people now and cleaning the…read moregutters and the windows is not for us anymore, so we called Godbey to do the job. They are professional and focused, with reasonable prices. I am so pleased with their work ethic and look forward to working with them in the future.

These people are too notch from start to finish. They are responsive and so nice to deal with…read more They are pleasant and make they whole process easy. They also do phenomenal work and leave the home looking great! They have very fair pricing and are just good people who make you want to give them the business. I highly recommend them. Look no further. They were great helping us with my mother in law's house when she is older and not able to handle this herself and they worked with us as we are out of state sending a detailed estimate and then pics of the work.

A great company overall. Great communication from start to finish, as well as perfect cleanup. I…read morewould definitely say this was the best company in East Tennessee. The price I paid in comparison to other companies was very competitive, and they even replaced my rotted decking. If you're on the fence on whether or not you should give them a call, I would definitely say DO IT!!!

Re: Trinity Services, Roofing & Restoration in Knox. Almost…read moreFIVE months in on what should have been a week's worth of work to replace a wood kitchen ceiling and a porch rail. The leak from a severe storm happened in mid March. Here we are, now about to start August and the job is still incomplete. Whomever organizes the job and crew scheduling is in desperate need of being replaced, we believe that is Dale since he is the one dealt with. Demo began on March 25th. We had very nice pair of sub's show up to remove the ceiling and affected drywall. Once demo was done, "Mike" said that he was picking up the new wood that day and was bringing it to his shop where he could keep it safe from the rainy weather. There is where he would stain it and allow it to dry. He said he'd be back after the wkind. When that never happened and another full WEEK went by with no response or communication by Mike? His boss Dale was contacted. He claimed that Mike just "disappeared" and he was done dealing with subs. He added that he was personally going to pick up the stained wood from Mike's shop and deliver it to our home, himself. Well that never happened either! Again no word and no wood for another few weeks. Had WE not chased them down with numerous texts and phone calls? We still would be waiting. Dale finally responded and with an attitude, claimed they had to buy all the wood because it was never even purchased. He later claimed that Mike allegedly had a stroke and that is why NOBODY from Trinity had been out here for almost a month! They already had 50% of the entire job prepaid so you would think that they'd communicate this and send replacements out right away but nope! They did nothing. Just made excuses at every turn, including finally sending out a new "employee" named, Dennis, who said that they were really shorthanded and still had a lot of new jobs coming in, and were only hiring employees now, no more subs. I commented that Trinity needed to complete the jobs that they already HAD in their pipeline before taking any new work, especially when they were so shorthanded and in our case, had already collected half been paid up front. Dennis agreed and went on to repeatedly assure us that he was told by his boss that he would personally show up every day until the job was 100% done. He said that there would be no more working one or two days then pulling "no call & no shows" for days on end. I told him that this was great news. Well? That "I'll be here every single day!" lasted three days before we found out that he was now being sent to do other jobs and his brother was just hired on to take his place. When Dennis did return he complained about not having enough time each day due to my need to get chemo in Maryville. So I had my medical team rework their schedule and extend each appt for that week to be the last of the day so I could make life easier for Dennis. I also told him that he was welcome to come by at 7am instead of the usual 9:30 and that the added hours should give them full days during my week of chemo. So what did they do? Showed up at 7am, worked a few hours, took their half hour lunch breaks and left before 1:30 each day! So why did I bother to mess with my chemo treatments? It was a waste of time for me. I even allowed them to interrupt my wknds by letting them work on a few Saturdays. On the day when Dennis said he planned to begin painting the next morning? He showed up empty handed. He asked me to write down the color name of the paint because he forgot it and I did. It was over two hours before he finally returned and when the painted areas were dry? We saw that he used a gloss paint and not flat as the entire interior of the house is done in! How does a professional NOT know the difference between gloss and flat surfaces? When shown what a mess it looked like, this "professional" carpenter/painter said that he was never told that it needed to be flat. He was now trying to blame ME. I've seen entire cabins built faster than this company is able to handle and complete a job as simple as a kitchen ceiling and a porch rail. As for these issues? a drop in the bucket as they don't even cover them ALL. As a result? We would give this company negative 5-stars if this site allowed for it.

Trinity completed repairs on our home in a timely manner and for a great price. I recommend them…read more100% and will use again in the future.

They did a great job and the owner was awesome. We needed to…read morehave a 6x4 metal shed built. The whole process, from estimate to finished product, was quick and easy

These guys are very honest Came out and inspected area…read moresuspected leak They got up in attic and found nothing Didn't charge us a penny as they said "we didn't do anything to charge you for" Our new roofing company!

They dont do anything other than tear off and/or reshingle per the woman i spoke with when I…read morecalled. Super disappointed due to their web site and ads indicating otherwise.

They had completed our gutters and a few additional items in 2022-- needed a few things updated…read morerecently after the install. Travis had his team out within a week to take care of it. We are super appreciative of their customer service and taking care of our request.

Absolutely perfect experience in every way. I needed two bedrooms painted, including one ceiling…read more Their pricing was the best out of five quotes, and they were available on short notice. The painter Mo was super friendly, very talented, and took perfect care of my home...even cleanup afterwards. The paint job itself was flawless. I won't look anywhere else for a painter again!

I was quite happy when they did the bulk of my house last year, even if they were a little…read moreexpensive. So I invited them back to paint another 4 rooms. The crew came in and they started putting drop cloths down to paint another when the owner Jake came in and told the crew to pack up and leave without talking to me. I asked him what was going on and he said that weren't doing the job any more because "everything changed." But nothing did. He just stormed out. And we waited weeks for them to get us on the schedule. So unprofessional.