Fueled my boat, and 20 minutes later the engine shut off, and wouldn't start again. I had to be…read moretowed back to my marina in tacoma. The tow boat driver said he had towed many other boats that week, who had just filled at Narrows, and their boats also mysteriously died. Side Note: Marina staff is needlessly rude, nearly to the point of being violent. Some youngish man who claimed to have been the manager for 15 years (though he hardly looked old enough) was belligerent, and rude. Should in my face like he was trying to start a bar fight. I got out of there as fast as I could! My guess is they know there is something wrong with their fuel, and they are getting defensive about it. I can't warn you enough to stay away from this place...and if you read other reviews here are yelp, you'll see many one star reviews as well.

I would recommend anybody thinking of doing business with Narrows Marina to avoid it if at all…read morepossible. While the staff members are nice and proved to be fairly helpful, Scott the person who runs it is about as dishonest as they come. After being long time owners of a Boathouse, we were told that the boathouse was structurally unsound and that we must pay to have it rebuilt or paid to have it destroyed. We chose to move out of there and paid Scott to remove it. This was never done and he kept the money. He's great at making threats for financial gain.

Our water pump went out two days before a planned cruise ("it's always something")! We secured a…read morenew pump and called CBM first thing Monday morning. They reported they could squeeze us in Tuesday, but invited us to bring in the boat (room on their 60 ft slip)- we delivered the boat within the hour. Staff helped us with both arrival and departure! Jon then spent time learning about our deficient pump. His expertise with the electrical system was immediately apparent. They were able to replace the pump Monday & we retrieved the boat before closing. Given our experience, CBM was accommodating, efficient, and fairly priced; we will return!

I take no pleasure in writing these comments, I feel that anyone planning to take their boat into…read moreCommencement Bay Marina, (CBM), might want seriously reconsider. Here's why: 1. My boat is a 2018 Monterey 295SY. I had it trailered to CBM after it sat for two months in Seattle at Rockingham Marina, where none of the work to promised was completed. I had to lobby Monterey Boats to allow me to take the boat to CBM, because Rockingham was their go-to marina for boat warranty work. I asked Monterey to allow me to take the boat to CBM because I trusted Jeff, CBM's chief mechanic, and had been doing business with CBM for over ten years. 2. My boat arrived at CBM from Rockingham Marine a mess. Neglected, it had accumulated water in the cockpit and cabin that was molding under the carpets and seat pillows. I keep my boats in pristine condition so this was tough to see. At CBM my boat sat outside, canvas unsnapped, with no external power attached for about two weeks. After two weeks, it was moved inside where I thought work would soon begin. It did not. 3. I got on the boat personally while it was in CBM's possession only to see mold being created because everything in the cockpit area was wet. The boat has a full canvas top. It had been left unsnapped. I corrected this situation by moving carpets outside while rearranging a canvas that was sitting in the cockpit area, a new canvas to be installed as part of the warranty work. My boat was degrading before my eyes and CBM did little to stop that from happening. 4. The boat sat for two months before any meaningful work was done. Ostensibly, this was because of negotiations between CBM and Monterey over the cost of warranty items. In this time, a bid was taken for canvas work. CBM asked an outside contractor to give an estimate on the cost of installing the new canvas. The canvas guy looked at the boat, then issued an estimate of about $2400.00. CBM added $600.00 and sent the estimate to Monterey. It was an exorbitant estimate and CBM should have known that. Nonetheless, CBM sent it to Monterey who refused to pay. Fact: the new canvas needed about 10 snaps and a little effort to get it on the boat correctly. I gave up trying to get the canvas installed at CBM. Note: I spoke with the canvas estimator they used. He told me how he went about getting his estimate. His explanation was ridiculous. CBM should have known better. 5. I was to pay CBM for the boat's annual servicing, work that could have been done in that two-month period while waiting for Monterey to agree to terms. CBM did almost nothing in that time frame, preferring to wait until Monterey agreed to terms. This made no sense, considering I was paying out-of-pocket for the annual servicing. 6. The young lady that handles contacts between CBM and the builder ultimately put me in a very difficult position, one where I could no longer negotiate with Monterey. I ended up paying two thirds the cost of the warranty work because CBM made an offer to Monterey without talking to me. It was an offer that was too good for Monterey to refuse. 8. When the charges came in, CBM said they DID NOT change the oil and filter. When asked about the $450.00 charge for changing the oil, CBM's response was, "I was mistaken, they did change the oil". Within twenty minutes of taking possession of my boat, I checked the oil. It was dirty, and noticeably not new. 9. The horn was supposed to be fixed. It was not. The horn sounds as horrible as it did when I gave the boat to CBM. I was charged. 10. One mechanic left holes in the wall fabric when installing the CO2 detector (this boat is valued at somewhere in the range of $160,000 and $185,000, so holes in the wall fabric do matter). He also left part of the hanging closet (while working on the CO2 detector), on top of the canvas that was lying in the cabin. When asked about the piece that was part of that coat closet, the chief mechanic said his mechanic had no reason to be in that closet and it was not his fault. Truth: the mech had to go into the closet to install the CO2 detector. He simply did not finish the job. 11. When I picked up the boat, I noticed a portion of the new canvas was missing. When asked about it the next day, the chief mechanic's response? "It was never there." I knew that it was. They found the canvas two days later. CBM also swore that a cockpit table cover was never received. It, too, was found months later at CBM, grease covered, ruined. I trusted Commencement Bay Marina. Sadly, after over ten years of associating with CBM, that trust is gone. Note: I installed the canvas myself for about $50.00. I'll change the oil myself at the end of this season. I will have the horn and the wiper installed as soon as I get the new parts from Monterey. I am not mad. I can afford to pay. I am disappointed, not just at the poor workmanship, but at the belligerency of the mechanic when problems were brought up. I was a loyal customer for life. No more. One word: Dumb.

Clean store. Quick service. Restrooms open and very clean…read more A welcoming store. What more can a road-tripper ask for?

I ordered breakfast online before 11:00 a.m. and arrived at the store before 11:00 a.m. While…read moresitting in the parking lot, I received a notification that my order had been canceled. I went through the drive-thru to ask about it. When I got to the window, a manager was already waiting to speak with me. From the start, she had a very dismissive attitude. I explained what had happened, and instead of trying to help, she immediately blamed me and insisted that I had canceled the order myself. After going back and forth, I asked if I could simply reorder my food. She said yes, but then claimed she couldn't find the order, even though she had already looked it up and confirmed it had been canceled. As I started repeating my order, she suddenly told me they could no longer serve breakfast because it was after 11:00. I explained that I had placed the order online before 11:00 and had arrived before 11:00. She continued insisting that I was the one who canceled it. I then showed her the email stating that McDonald's had canceled the order on their end. I asked if she could make an exception given the circumstances, but she refused and said they didn't have the items needed to make my order. It was clear she had no interest in helping or making the situation right. Instead, she seemed more interested in arguing than resolving the issue. I've never had an experience like this before. I'm extremely disappointed by the way I was treated and by the manager's behavior. My order was canceled through no fault of my own, and instead of taking responsibility or helping a paying customer, they chose to place the blame on me.

What time does this establishment close? Online it says 10pm but apparently employees want to make…read moretheir own rules and stop serving customers by 9:30pm...

HORRIBLE!!! I wish I could shut this shit place down…read more Workers are rude They gave me and 2 other customers ugly looks Sandwich was made by a lady she handed me the sandwich and it looked like it was made for pigs And I was charged $47.65 for the sandwich

Yummy stuff! I haven't been to TT since I was in high school decades ago. I always loved their…read moresuper natural burritos with sunflower seeds (pure genius!). The sunflower seeds are gone and it's called a taco now, but it's exactly what I remember enjoying. There's an upgrade to a delicious, chunky salsa and guacamole--do that. It was a great fast food lunch stop. I'll be back for good service, clean restaurant, and good fast food.

My friend and I went for the first time and it was horrible. We barely ate two bites of our…read moreburritos and couldn't eat anymore. We will not be back. We wanted our money back. Almost $15 for a tiny burrito combo. It was appalling.

We wanted a quick but hearty burger and this place hit the target! The service was exceptional with…read morefriendly and helpful staff, and quite honestly, we appreciated the simple ambiance of the restaurant without all the noise and distraction of the big chain restaurants. And look at those burgers-picture perfect and delicious with all fresh ingredients. Will definitely return to Red Wagon

They had great wraps and burgers...we got our food very fast. Outside seating is plus...read more