Rock city kicks handing out Ws for the hometown sneaker crowds. Great people and even better kicks!…read moreHaha

They never have my size one time I saw a worker taking my size and put it in the back roomread more

I love shoe carnival it seems to have all the new styles of tennis shoes. Last time I shopped here…read moreit was buy one get next pair 1/2 off. So I bought a pair of slip on shoes and got a great pair of flip flops for like 8 bucks. Great value and great shoes. There's times it's hard to get waited on but give them time, look around. Then your help will arrive.

Warren's has a great selection and great service. When I'm looking for a certain shoe, I always…read morecheck Warren's first.

Always a fun experience shopping at The Mustache! They have everything from novelty socks to local…read moret-shirts and all types of trinkets for gift giving!

Honestly you can find the best products and gifts from Stache! I love the fun variety of women's,…read moremen's, & kids items! Their jewelry is probably the most affordable on the square!! Whether shopping for someone else or just for a little happy to yourself you can easily find it here! The girls who work there are super sweet and friendly, and will help with anything you ask for! The owner does an amazing job merchandising and displaying!

I have difficulties finding shoes that work well with my feet. Jordan was the most knowledgeable…read moreand helpful associate I've ever come access in any shoe store. He had enough patience to allow me to try on multiple shoes when in other stores I feel rushed or a burden. He showed me new ways to tie my laces and took the time to figure out I had a wider foot and my feet were different sizes. He was knowledgeable about all the shoes they had in stock and how they ran in sizing, width, and padding. I will definitely be back and refer my friends to get their next pair of shoes here. Extremely impressed! 5/5 experience

I was in there for 10 minutes looking at shoes. There was 1 other customer in the store, and I was…read morenot asked once if I wanted to try something on or if I would like help. Employee was talking to some of their friends that were in the store instead of helping people. Seems like a solid business plan

I hardly ever post reviews but I feel this shop needs a little constructive criticism. I love…read moremasons and everything they sell. But I worked for a retail company that thought their products sold themselves for almost a decade. But I am a huge believer that great customer service is what really attracts the money. Today, my mom and I shopped here, we were the only customers in the whole store and no one helped us. At one time my mom was trying on one of the sample shoes and a red head girl asked, "those don't fit?" My mom responded, "unfortunately no." And the sales girl replied, "aw that's too bad." Do I need to say more? What a perfect opportunity for her to say, "oh well let me grab one in your size!" And that's even just the basics. There was about 4 employees in the store who could have easily made a sale from us. We looked at everything. We were ready to buy more than just the $18 sunglasses we got. But our interests soon expired since their interest in us didn't seem exist in the first place. Mason, I'm disappointed. I encourage the management to take a higher interest in the customer service of their employees. Customers need to feel not only welcomed, but wanted.

I've never shopped here in person, but have had amazing customer service via email and phone…read more I'd found a bubble necklace online and was told that Masons sold it in store. Since I'm a bit far to drive up just for a shopping spree, I emailed the company to inquire about the necklace. Liz emailed me back immediately to describe the situation: they were out of stock, but would try to see about getting the necklaces from another source for me. Not even a week later, she emailed again to let me know about new stock that had arrived, even sending pictures along. I asked her to set aside one in Teal and one in Salmon. She replied, asking me to call Cassandra at Masons' mall location, who would ship them out to me the same day so I wouldn't have to wait over the weekend. And when they arrived? They were paired with beautiful earrings that I wasn't expecting and even a personalized thank you note from Liz just for shopping with Masons. I love it! Extremely delightful people to work with and I'm so happy with both necklaces and earring sets. If I'm ever in the area, I'm definitely stopping to shop with them again!

The absolute best boutique in Fayetteville. The customer service is unmatched, and the product…read moreselection is amazing!!

Staff was friendly! They had a plethra of beautiful clothes in store! Everything ranging from the…read morecutest sundresses to the coolest jeans. You WILL find what you're looking for in Fayetteville!