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    11 years ago

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    12 years ago

    Great local shop. Mike is great and does excellent work for a fair price. No stealership here.

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    Rick Case Honda Powerhouse

    Rick Case Honda Powerhouse

    2.3
    (26 reviews)

    This dealership is extremely terrible. If you are trying to buy from this dealership, I seriously…read moresuggest you look for other dealerships. Here is my story, I was looking for CBR650R back in April 21, and trying to schedule for a test ride. As this is the only place showing it has inventory from cycletrader website. I called in and the guy said someone called Chris will get back to you in 30 minutes. I said okay. 4 hours passed, I called again, asking the same thing trying to schedule for test drive for CBR650R. He said he will get on with Chris again and make sure he will call me. Indeed, I got a message back, "what model are you looking for?". That's all the conversation we had on that day. However, the other representative scheduled me for a test ride on 23rd April. On the day, I went to the dealership, and I met Chris. Chris told me there is no CBR650R, the guy scheduled my test drive wasn't there in the office but a remote agent. So I decided to test drive the CB650R. 10 minutes later, I told Chris, if you can find me an inventory or shipment, I can put my deposit down or instant purchase. Chris said there is one will be shipped out May 18th from the manufacture, once he got a VIN number, he will call me and I can put my deposit to get a hold of it, and I should get a call on 4/30. On the day of 4/30, apparently, no calls, no message, nothing. I called the dealership 3 times looking for Chris, he wasn't there. Eventually, I believe it was like 4pm or something, he picked up the call and sounds like he was driving. He said once he gets into the office, he will get back to me with the deposit info. Guess what, nope. I called into the dealership numerous of times, different people assisted me with it, however, they all ended up saying, "give me like 30 minutes, and gets all the quotes available for you and call you back". It's reasonable but it just happened to me so many times they do not call me back. I am just so curious why. Is it because I am Asian especially a Chinese? Why they never call me back or don't want to do business with me? The worst experience I had was on 5/2, there is a guy put me on hold for 1 hour and 13 minutes, until the line automatically disconnected. It was Ray right? I called back in again, guess who answered the call this time. It was our old friend Chris. He mentioned the CFO wants the motorcycle, and that's why no one returning my calls. If you call Rick Case Honda Powersports, you will hear a lovely lady saying "we will try our best to get your business with us" ish sentence, and also expressing "we treat you as our friend". What a sarcasm it is. I spend like 2 weeks trying so hard to follow up the inventory process and the shipment, and this is what I got eventually. A company CFO wants it, bye bye. What a shame.

    My Experience was very professional and fast , and as I waited for my bike I walked around the…read moreshowroom and the salesman was very knowledgeable about all the bikes that were up for sale.

    Wicked Moto Customs & Repair

    Wicked Moto Customs & Repair

    3.0
    (8 reviews)

    After I left my original review, I was contacted almost immediately. Cody told me someone would…read morereach out to schedule a follow-up appointment and even provided the mechanic's direct number. I texted that number on Saturday and received no response. A few days later, Cody called and explained that the mechanic had been sick since Saturday. He said he would try to fit me into his own schedule, and we discussed a time that would likely work for both of us. However, before ending the call, Cody asked me to modify or delete my review. I told him that once someone actually came out and looked at the bike, I would have no problem updating the review to reflect that. At that point, he accused me of "blackmailing" the company with my review. To be clear, I never brought up the review during the call--he did. I simply said I would update it once the issue was addressed. Being accused of blackmail for wanting the problem resolved before changing my review was incredibly unprofessional and disappointing. My original concern was the lack of communication after the repair. Unfortunately, this interaction only made the situation worse. I can overlook mistakes and scheduling issues, but I cannot overlook poor communication and being treated disrespectfully as a customer UPDATE: After I left my original review, I was contacted almost immediately. Cody told me someone would reach out to schedule a follow-up appointment and even provided the mechanic's direct number. I texted that number on Saturday and received no response. A few days later, Cody called and explained that the mechanic had been sick since Saturday. He said he would try to fit me into his own schedule, and we discussed a time that would likely work for both of us. However, before ending the call, Cody asked me to modify or delete my review. I told him that once someone actually came out and looked at the bike, I would have no problem updating the review to reflect that. At that point, he accused me of "blackmailing" the company with my review. To be clear, I never brought up the review during the call--he did. I simply said I would update it once the issue was addressed. Being accused of blackmail for wanting the problem resolved before changing my review was incredibly unprofessional and disappointing. My original concern was the lack of communication after the repair. Unfortunately, this interaction only made the situation worse. I can overlook mistakes and scheduling issues, but I cannot overlook poor communication and being treated disrespectfully as a customer

    I saw the horrible reviews on Yelp for this mechanic, but I thought I'd give him a try anyway. What…read morea waste. I paid Cody $130.00 to come to my house and let me know what was wrong with my bike. He came with a helper and they showed me what needed to be fixed and what the cost would be. I agreed and they were to come back in a few days when they had the parts. I never heard from anyone again. I finally found another mechanic to take care of the bike. I'm sorry to say this, but don't bother with this one. They aren't reputable and they don't care about their customers.

    Fm Cycle - motorcycledealers - Updated July 2026

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